Adobe Reader XI crashes
I tried uninstalling and reinstalling, but the same thing happens; Open a pdf doc seems but then a dialog "this program has stopped working" only option is to close the program.
Everyone knows about this problem?
No idea on how it can be fixed?
Maybe if I've downloaded using Google Chrome?
A few things to try...
- Upgrade to Reader 11.0.5
- Using Windows Explorer navigate to C:\Program Files (x 86) \Adobe\Reader 11.0\Reader, and then double-click Eula.exe and accept the license agreement
- You can open Adobe Reader by itself? If so, try to disable the Protected Mode [Edit |] Preferences | (Improved) security].
- If Reader opens in itself, try to disable the Safe_mode in the registry; Download, unzip, then run the attached registry script
- It might even be a malware problem; See http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
Tags: Acrobat
Similar Questions
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I have installed and uninstalled adobe reader many times now, it crashed when opening a PDF file. The error code is #150210, and I followed some of the messages online with no luck. In fact, I did one and it lasted a day, but when I got home, he crashed again. I really need to open PDF files. Someone at - it suggestions.
Don't know if this will help you; but these are things that help prevent Adobe Reader from crashing...
- Using Windows Explorer navigate to C:\Program Files (x 86) \Adobe\Reader 11.0\Reader, and then double-click Eula.exe and accept the license agreement
- You can open Adobe Reader by itself? If so, try to disable the Protected Mode [Edit |] Preferences | (Improved) security].
- If Reader opens in itself, try to disable the Safe_mode in the registry; Download, unzip, then run the attached registry script
- It might even be a malware problem; See http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
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Adobe Reader constantly crashing down on Start
Hello
for months now, since the release of your new version of Reader, your free product keeps constantly crashing down when I start it.
I use the WIndows operating system.
Why do you need to 'home' to your servers with metadata and other information about my activity transferred to your servers EACH TIME I start your program?
Why this problem is NOT addressed with new versions? He has not been there before.
I mean, I paid for your other programs, for example Creative Suite and I know the Reader is free, but it has always been like that - I feel REALLY BAD about the fact, you put your customers in the second and collecting your metadata and other information first of all, with regard to these tools as a PDF reader.
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My system uses the latest updates, paid antivirus and antispyware protection (to date) and is kept in very good shape.
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Why exactly this program? Concerns about the behavior of the application have been vocied several times before on your forums, or your new CEO has decided not being able to listen to them more?
If so, very reckless tactics... As I said, I'm now looking for alternatives to your software.
Hello
Try to repair Acrobat, and see if it works, to make open Acrobat > help > Repair Installation
If the repair doesn't work, follow the steps that are given in this link: Troubleshooting of errors, freezes | Adobe Reader | Windows
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Hi, Adobe Reader XI crashes when I try to connect to an online pdf file.
Hi, can someone help, please? Adobe XI player crashes when I connect to a PDF Online. Pre-recorded those still read correctly. I uninstalled and reinstalled Adobe Reader and reset google chrome, but the problem is still there! What can I try next?
Chrome uses its own Viewer PDF, not the Adobe Reader plugin. See http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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Hi samirm42711915,
Acrobat Reader 16.09.21 is now available in the App Store.
It should solve the frequent accidents that you have experienced.
Please try it and let us know if it works for you.
We apologize for the inconvenience.
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iOS9.3.2 Adobe reader keep crashing after upgrade to 16.09.20
Keep crashing when attemptping to open the application
can open for a while, but then very slow when scrolling
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Hi mmk5576667,
Acrobat Reader 16.09.21 is now available in the App Store.
It should solve the frequent accidents that you have experienced.
Please try it and let us know if it works for you.
We apologize for the inconvenience.
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For instance when I tried to get a PDF from the IRS web site with adobe reader firefox crashes, it also does the same on other sites on pdf files that would be the problem and how could I solve this problem.
Hi roy6640,
Have you looked at the articles of the basis of knowledge of troubleshooting issues with plugins like Flash or Java to solve common Firefox problems or use the Adobe Reader to view or download PDF files plugin? There is some good information in there. You can try to reinstall the plugin as well to update or if it has expired.
Hope this helps!
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Whenever I try to open Adobe reader, it crashes. I have re installed, re booted the computer and nothing. I get the same message "Adobe reader has stopped working". I use windows & professional, and I'm not goggle chrome.
After installing Windows 10 11 player, I would assume that the first order of the day is to update because Windows 10 support was not added until 11.0.12. (Adobe obviously prefer that you use Acrobat Reader DC.) I would try the latest cumulative patch: Adobe - Adobe Reader: for Windows: Adobe Reader 11.0.17 - all languages updated . BTW the built-in updater will modernize you CD player when even if you don't turn, then you might as well learn how to apply the patches manually if you want to use Reader 11.
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Adobe Reader crashes when you try to print to the printer? Why? Any ideas would be great on how to solve this problem for my clients... This seems to be a problem once the latest version of windows update 03/08. I don't know if it's a real problem Adobe, IE question, question of operating system or printer/printer driver problem.
Someone please help! Thank youIn fact, I have not... However, I have to go change the preferences of Adobe and to take do not open in the Internet Explorer browser and that seems to have solved the problem for now. However I am still confused about whether it is a matter of IE8 or Adobe 9 and X... Because it's not all my clients with that number only some of them...
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I have adobe installed CD player and after signing to do the export adobe pdf, it crashed. CD player would crash whenever I tried to run after that. Uninstalling and reinstalling drive dc fixed the crash until I went to reconnect to use pdf export. So, I removed the CD player and installed reader 11. Drive 11 blocks the moment I click on connect. Anyone has any suggestions I can try to solve this problem?
Hi maryl1671466,
Export PDF service is not compatible with Reader 11 so there is no interest in trying it.
Uninstall any previous installer using this link Download Adobe Reader and Acrobat cleaning - Adobe Labs tool, reboot your system & reinstall CD player using this link Adobe - Adobe Acrobat Reader DC Distribution, Sign In using your adobe ID to use the service to export it in PDF format.
Otherwise, you can also use the export to PDF Online https://cloud.acrobat.com/exportpdf
Let me know how it goes.
Kind regards
Nicos -
Adobe Reader DC contains errors and crashes with Windows Server R2 2012
We have recently installed Adobe Reader DC Adobe version on our servers Windows Server R2 2012 and have problems since its launch. Few of the questions that we have seen are as follows:
- This version is a little awkward and crashes.
- A lot of pop up boxes that appears whenever I open a document.
- Whenever I open a document it is a box pop up welcome
- It is a little slow to respond between clicks
- If I click on options like file. The application hangs and then crashes. (see crash message attachment)
Any help to solve this problem would be useful.
Thank you
Questions for users confronted with this question:
1. do you have the preview pane enabled in file Explorer? If so, you can temporarily disable it to see if the problem goes away? On Windows 8, in Explorer, go to the view tab, and if you press the button "Preview Pane", UN-press it. On Windows 7, upwards to the right (to the left of the help icon) there is a button "show preview pane." UN-press it.
2. ensure that the following directories exist on your machine. If this isn't the case, please create them:
C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheAcro
C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheRdr
Replace USERNAME with your username.
Is - do this 1 or 2 to solve this problem?
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Software Adobe reader crashing on Windows 8.1
Hello
I recently updated my computer to Windows 7 to Windows 8. 1. I had to reinstall a whole bunch of programs, including Adobe Reader. It has installed without problem, but every time I try and open a .pdf file it shows for 3 seconds approximately and then crashes. This also happens if I double click on the shortcut of Adobe Reader. I tried to download and install the latest version of Adobe Reader, a few times, but the problem persists. Anyone having the same problems and possibly a solution?
Thank you
Try to disable Protected Mode. Because you can not open the player itself, turn it off via the registry: download, unzip, then run the attached registry script.
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Name of the failing application: AcroRd32.exe, version: 10.1.1.33, time stamp: 0x4e64e4e2
Name of the failed module: AcroRd32.dll, version: 10.1.1.33, time stamp: 0x4e64f98b
Exception code: 0xc0000005
Offset: 0x0085b8f5
ID of the process failed: 0x21cac
Start time of application vulnerabilities: 0x01cea2d047ae0682
The failing application path: C:\Program Files (x 86) \Adobe\Reader 10.0\Reader\AcroRd32.exe
Path of the failing module: C:\Program Files (x 86) \Adobe\Reader 10.0\Reader\AcroRd32.dll
Report ID: 900649b0-0ec3-11e3-9420-001018e5d2f4
Any help appriciated.
Thank you
http://forums.adobe.com/thread/1283576 - this solves the above problem
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You can try this one: go to Adobe of C:\Program 11.0\Reader (if you XI player installed), or C:\Program Files (x 86) \Adobe\Reader 11.0\Reader (XI Reader on 64-bit Windows), double-click Eula.exe, then accept the license agreement.
Which solves the problem?
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