Advantage of ink HP Deskjet 2520: could not print

Hi, I would like to ask you a few questions is aboutj my printer. I bought this printer 2014 form.

My printer now have a few problem is when I have my printer is connected to my laptop and power running, the power, media icon light and the light on the printer display will Flash.  and I check the guidelines that show the status light flashes is show that scan some problem and you need to restart the printer. Yes, after I restart the printer flashing icon is disappear, I try to print my staff of Mr. my printer connected to my laptop and I press print my documents, the document comes out and I m sure that I put the paper on the paper tray. I have to restart my printer but still cannot print paper. sometimek the printer will I spent 2 hours just to print a document.  also, you can not copy any document.

This is my problem and I hope can be resolved as soon as possible.  Thank you very much.

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Spoiler (Highlight to read)



Hey @jiax,

Welcome to the Forums of HP Support!

I see that you have a problem with printing from your PC to 10 Windows for the Deskjet Ink Advantage all-in-one printer 2520. I can help you with that.

First of all, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once this is done, try and make a copy of the front of the printer.

If you are unable to make a copy:

The printer is having a hardware problem. When the printer is on, remove the power cord at the back of the printer for one minute. If you are still unable to make a copy, the printer needs to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

If you are able to make a copy:

  1. If the printer is connected to your PC via a USB cable, remove it.
  2. Close all other programs that you have open.
  3. In your search type in printers bar and open devices and printers.
  4. Right click on all the icons in your printer listed.
  5. Click on remove the instrument.
  6. Repeat for any other copies of the printer listed.
  7. In your type of Services Research and open Component Services.
  8. On the left, click Services (Local).
  9. On the right, do a right-click on print spooler.
  10. Click on stop.
  11. Open your drive C:\, then Windows, System 32, coil, and printers.
  12. Delete everything in this folder.
  13. Return to the Component Services window.
  14. Right-click on print spooler.
  15. Click Start.

Now, if you have disconnected the USB cable, plug it. Otherwise:

  1. Return to the printers and devices window.
  2. Click Add printer, and follow the prompts to add your printer to your computer.

Please let me know the results of the rest of the foregoing. If you are able to print, click on accept solution. If you appreciate my help, please click it by clicking the thumbs up icon. The two icons are below this post.


Tags: HP Printers

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