AE + first + Media Encoder CC startup crash
Someone at - he started having Mac crashes at the start of the application?
I recently began shows up on the start screen. It is not go away!
I'm adobeless :-(
I trashed preferences according to the results of the forum but still no luck ;-(
However, photoshop right?
Running under OSX 10.8.5 (I did recently software updates for the operating system, but other applications are fine)
I have attached an error message, he throws, including the newspaper until...
Process: After Effects [2871]
Path: / Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/MacOS/After effects
ID: com.adobe.AfterEffects
Version: 12.2 (12.2)
Code type: X 86-64 (Native)
Parent process: launchd [433]
User ID: 501
Date/time: 2014-04-23 09:44:05.051 + 0100
OS version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval since last report: s 55358
Crashes since last report: 45
Per-App interval since last report: 12766 sec
Per-App crashes since last report: 31
Anonymous UUID: F8E59431-D117-325A-7AFF-95458573740F
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000000
VM regions close to 0:
->
0000000100000000-0000000100004000 [16 K] __TEXT r-x/rwx SM = COW/Applications/Adobe After Effects CC/Adobe after effects CC.app/Contents/MacOS/After Effects
Request for clarification:
/ Library/Frameworks/CUDA. Framework/versions/A/CUDA
Thread 0 crashed: Dispatch queue: com.apple.main - wire
0 com.apple.CoreFoundation 0x00007fff940c9148 CFStringCompare + 24
1 0x000000011bfd3fff GetNVDADriverModelString + 287 CUDA
2 CUDA 0x000000011bfd7823 cuda_driver_initializer + 99
Did you install CUDA on a system without a NVIDIA card?
Tags: After Effects
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SOUL. False false EnablePresetDB
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False false AllowSetPositionDuringPlayback
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False false AnalysisDataIsNeverCompressed
ApplicationLanguage en_US en_US
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False false Bravo.defaultLanguage
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Good evening
When I export a Media Encoder first film, first Media Encoder crashes.
Is there anyone who has gone through this too?
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I am on Windows 7 Professional
Hope someone can help out me.
Best regards, Wim
Your colleague Dmitri Tikhonov has the solution for this problem. It had to do with Quicktime Player.
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And now it works fine!
Thank you all and especially Dmitri to solve the problem!
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I do something wrong, or should I just WAIT for encoding in Media Encoder to finish before I can do other things in AE?
[I tried to search through help. If I she's here... I just missed.]
Thanks (in advance) for assistance.
Definitely wait.
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Media Encoder will not - host MSVCR110.dll
Because I don't get help in the Forum first, I'm re - this ad here...
After the installation of updates to both MS and Adobe CC this morning, I can't have the Media encoder to start. However, After Effects run very well. First breaks down during the splash screen, but the error is different.
Media Encoder is even not to the start screen.
Media error encode:
Log name: Application
Source: Application error
Date: 14/01/2015-07:42:17
Event ID: 1000
Task category: (100)
Level: error
Keywords: Classic
User: n/a
Computer: JANUS
Description:
Name of the failing application: Adobe Media Encoder.exe, version: 8.2.0.54, time stamp: 0x5486ba54
The failed module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0 x 40000015
Offset: 0x00000000000740da
ID of the process failed: 0xb14
Start time of application vulnerabilities: 0x01d030084ab27640
The failing application path: C:\Program Files\Adobe\Adobe Media Encoder 2014\Adobe Media Encoder.exe CC
Path of the failing module: C:\Windows\system32\MSVCR110.dll
Report ID: 88aeb893-9bfb-11e4-bd8d-000272d5be15
The event XML:
" < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "
<>System
< name of the provider = 'Error of Application' / >
< qualifiers EventID = '0' > 1000 < / EventID >
< niv.2 > < / level >
< task > 100 < / task >
< Keywords > 0 x 80000000000000 < / keywords >
< TimeCreated SystemTime = "" 2015-01 - 14 T 14: 42:17.000000000Z "/ >"
< EventRecordID > 15101 < / EventRecordID >
Application of < channel > < / Channel >
< computer > JANUS < / computer >
< security / >
< / system >
< EventData >
< data > Adobe Media Encoder.exe < / data >
< data > 8.2.0.54 < / data >
< data > 5486ba54 < / data >
< Data > MSVCR110.dll < / data >
< data > 11.0.51106.1 < / data >
< data > 5098826e < / data >
< data > 40000015 < / data >
< data > 00000000000740da < / data >
B14 < data > < / data >
< data > 01d030084ab27640 < / data >
< data > C:\Program Files\Adobe\Adobe Media Encoder 2014\Adobe Media Encoder.exe CC < / data >
< Data > C:\Windows\system32\MSVCR110.dll < / data >
< data > 88aeb893-9bfb-11e4-bd8d-000272d5be15 < / data >
< / EventData >
< / event >
First error:
Log name: Application
Source: Application error
Date: 14/01/2015-07:25:14
Event ID: 1000
Task category: (100)
Level: error
Keywords: Classic
User: n/a
Computer: JANUS
Description:
Name of the failing application: Adobe first Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Name of the failed module: dvaui.dll, version: 8.2.0.65, time stamp: 0x5486b61b
Exception code: 0xc0000005
Offset: 0x00000000001871a8
ID of the process failed: 0 x 2850
Start time of application vulnerabilities: 0x01d03005e5267507
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC
Path of the failing module: C:\Program Files\Adobe\Adobe Premiere Pro 2014\dvaui.dll CC
Report ID: 26edb042-9bf9-11e4-bd8d-000272d5be15
The event XML:
" < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "
<>System
< name of the provider = 'Error of Application' / >
< qualifiers EventID = '0' > 1000 < / EventID >
< niv.2 > < / level >
< task > 100 < / task >
< Keywords > 0 x 80000000000000 < / keywords >
< TimeCreated SystemTime = "" 2015-01 - 14 T 14: 25:14.000000000Z "/ >"
< EventRecordID > 15073 < / EventRecordID >
Application of < channel > < / Channel >
< computer > JANUS < / computer >
< security / >
< / system >
< EventData >
< data > Adobe first Pro.exe < / data >
< data > 8.2.0.65 < / data >
< data > 5486db4a < / data >
dvaui.dll < data > < / data >
< data > 8.2.0.65 < / data >
< data > 5486b61b < / data >
c0000005 < data > < / data >
00000000001871a 8 < data > < / data >
< data > 2850 < / data >
< data > 01d03005e5267507 < / data >
< data > C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC < / data >
< data > C:\Program Files\Adobe\Adobe Premiere Pro 2014\dvaui.dll CC < / data >
< data > 26edb042-9bf9-11e4-bd8d-000272d5be15 < / data >
< / EventData >
< / event >
System information:
Information report by NVIDIA system created the: 14/01/2015-07:43:58
System name: JANUS
[Display]
Operating system: Windows 7 Enterprise 64-bit (Service Pack 1)
DirectX version: 11.0
Processor GPU: GeForce GTX 750 Ti
Driver version: 347.09
Version of the Direct3D API: 11
Level of functionality of Direct3D: 11_0
CUDA cores: 640
Base clock: 1 176 MHz
Memory data rate: 5400 MHz
Memory interface: 128 bit
Band memory bandwidth: 86.40 Gbps
Total available graphics memory: 4096 MB
Dedicated video memory: 2048 MB GDDR5
Video memory: 0 MB
Shared system memory: 2048 MB
Video BIOS version: 82.07.32.00.50
IRQ: 24
Bus: PCI Express x 16 Gen2
Device ID: 1380 37593842 10DE
Part number: 2010-0050
[Components]
NvGFTrayPluginr.dll 16.18.9.0 NVIDIA GeForce experience
NvGFTrayPlugin.dll 16.18.9.0 NVIDIA GeForce experience
nvui.dll 8.17.13.4709 component of user experience NVIDIA driver
nvxdsync.exe 8.17.13.4709 component of user experience NVIDIA driver
nvxdplcy.dll 8.17.13.4709 component of user experience NVIDIA driver
nvxdbat.dll 8.17.13.4709 component of user experience NVIDIA driver
nvxdapix.dll 8.17.13.4709 component of user experience NVIDIA driver
NVCPL. DLL component of user experience NVIDIA driver 8.17.13.4709
nvCplUIR.dll 8.1.740.0 NVIDIA Control Panel
nvCplUI.exe 8.1.740.0 NVIDIA Control Panel
nvWSSR.dll 6.14.13.4709 NVIDIA Workstation Server
nvWSS.dll 6.14.13.4709 NVIDIA Workstation Server
nvViTvSR.dll 6.14.13.4709 NVIDIA video server
nvViTvS.dll 6.14.13.4709 NVIDIA video server
NVSTVIEW. EXE 7.17.13.4709 NVIDIA 3D Vision Photo Viewer
NVSTTEST. EXE 7.17.13.4709 NVIDIA 3D Vision Test Application
NVSTRES. DLL 7.17.13.4709 NVIDIA 3D Vision Module
nvDispSR.dll 6.14.13.4709 NVIDIA display server
NVMCTRAY. DLL 8.17.13.4709 NVIDIA Media Center Library
nvDispS.dll 6.14.13.4709 NVIDIA display server
PhysX NVIDIA PhysX 09.14.0702
NVCUDA. DLL 8.17.13.4709 driver NVIDIA CUDA 7.0.18
nvGameSR.dll 6.14.13.4709 NVIDIA 3D server settings
nvGameS.dll 6.14.13.4709 NVIDIA 3D server settings
Nevermind, I got it working last night by uninstalling programs that Patch Tuesday broke out. First, Media Encoder and I discovered that prelude did not work either.
All the work now after an uninstall, reboot and reinstall. The patches also reset my account to default.location creative cloud is custom location, and I have to bring it back to another location. My SSD is quite small and I didn't want the data files here, just the OS and program files.
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First and Adobe Media encoder crashing with the module KERNELBASE. DLL
I have 2 computers windows 10 crashing while selecting a folder in the window of browser Explorer of files within these programs. These machines is 2 weeks, with 10 Pro from the start windows. The other machine has 3 months with windows 7 upgraded to Win 10.
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Computer2
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Exception code: 0xe06d7363
Offset: 0x000000000002a1c8
ID of the process failed: 0 x 4150
Start time of application vulnerabilities: 0x01d136ce9193dbc6
The failing application path: C:\Program Files\Adobe\Adobe Media Encoder 2015\Adobe Media Encoder.exe CC
Path of the failing module: C:\WINDOWS\system32\KERNELBASE.dll
Report ID: 3725abd1-4ce3-44bc-97d0-f44f2a9ec7a5
Faulting full name of the package:
ID of the failed package-parent application:
Name of the failing application: Adobe first Pro.exe, version: 9.1.0.174, time stamp: 0x564dce25
Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3
Exception code: 0xe06d7363
Offset: 0x000000000002a1c8
ID of the process failed: 0x3c74
Start time of application vulnerabilities: 0x01d136cc8be4d555
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2015\Adobe first Pro.exe CC
Path of the failing module: C:\WINDOWS\system32\KERNELBASE.dll
Report ID: f4c46647-06bd-4e15-a3ac-13a2433d77f1
Faulting full name of the package:
ID of the failed package-parent application:
Thank you Lord! SOLUTION AT LAST!
After having been informed by tech adobe support that: "I'm sorry, but this is a file from the base of the core of the system, we cannot do much."
I decided that I was going to test each component in user accounts and find the culprit manually.
I have studied everything that I could all kernelbase.dll NTUSER.dat and parameters of the first.
From what I could gather kernelbase.dll if crushed more often when the 32-bit and 64-bit settings are not configured right.
I downloaded Registry Explorer 0.7 and analyzed a new vs account a "corrupted".
I discovered that windows keeps a record of the last access programs via OPEN/SAVE location.
It is located in:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj
To solve the problem:
It comes to registry changes, do at your own risk!
- Create a new user account with admin rights. I'll call it "AdminRescue".
- Connection in "AdminRescue" and open first cc, check that the problem has disappeared.
- Now you could start using the new account and forget the old, but I find myself that making 3 times in 4 months, the issue will come back again.
- The solution is to runREGEDIT under the new account that you created.
- Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj
- Select prproj and export it to a disk usb or c:\adobefix
- Disconnect from the new user account and log in to the old damaged account
- Run Regedit
- Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj
- Select prproj and Delete
- Select OpenSavePidMRU and import the regkeys exported in the new account. located in the usb or c:\adobefix
- FIXED!
-
Media Encoder crashes at startup
Whenever I try to launch Adobe Media Encoder CS5 (Version 5.0.1.0 64-bit), it crashes on the chart title with the message:
"Loading ImporterQuickTime.bundle".
Left to do its thing for 30 minutes and it still doesn't react.
Any idea what could cause this problem? I do not know what newspapers I should post.
FYI I am running it on Mac 10.6.5 on a quad in early 2008 Xeon Mac Pro.
Any help would be much appreciated.
Thank you.
Have you installed the third-party codecs? I've seen this happen when a bad codec could not be loaded and this caused QuickTime to not answer, which caused then Adobe Media Encoder hang while trying to initialize the QuickTime components.
-
First pro cc 2015.3 Crash at startup
I've updated to the new 2015.3 and now it crashes at startup. I uninstalled and reinstalled with the same result. It's crazy. I have work to do. Thinking back to Final Cut because of the constant problems. Y at - it a fix for this? I'm on a Macbook pro 15 inch 2012. 2.6ghz intel core i7, nvidia geforce gt 650 1024Mo.
Ok. I noticed that before it crashed this loading fxfactory. I never use so I uninstalled it and now it works. I do still get Media encoder to work. Adobe you win for now, but I look at you!
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'Error compilation film unknown error' made or export in first or Media Encoder or
Hi all
I'll have made troubled and the export of which certainly is a sequence quite complex 2.5 hours of first CC 2015 and Media Encoder. I'll describe the problem, then provide my card, then describe my attempts so far solutions:
- The problem: try to make my outside sequence gives the error "error compiling Movie. Unkown Error"at irregular intervals, sometimes after 10 seconds and sometimes after 10 minutes of rendering. It occurs also when rendering of three subsequences that he content and when expporting media first or Media Encoder.
- My specs:
Material - I am on Windows 10 x 64-bit on a desktop computer custom built with MSI AM3 + configuration motherboard with an AMD FX6350 3.9 GHz processor, 16 GB of RAM and a 2 GB AMD Radeon R9 380 graphics card, all current drivers.
Software - creation and Media Encoder are defined to use the reading Mercury (GPU acceleration) engine and the composite linear color, and are both set to update to version updated for release 2015 CC.
Sequence - I'm editing in square pixels of 1080 p AVCHD, 29.97 frames/second, 48000 Hz sampling frequency, using the only i-Frame MPEG video previews. My sequence has three subsequences, all of them contain a multicam pulling three video sources synchronized sequence (it is a composite event that was recorded live). I export in H.264 MP4 @ 10-12 Mbps with 'Match sequence settings' for the framerate, bitrate and size of the image. - My attempted Solutions: , I started with the basics... Clear your cache of media, delete make files and files video preview, flatten your blocking sequences, export each subsequence individually, create a new project and import the old sequences, all this, trying to render and export between each of these steps. Frankly, I'm bad-shot in the gut. I desperately need to export this sequence successfully and there deliver my video to an audience online and from there, also create versions for DVD and Blu - Ray.
I'm just wishing so bad for an error code, a clip defective to be identified somewhere, an Executive responsible for headaches, something. Something besides, 'film compilation error. Unknown error. »
Grateful for any help offered by the community of users of wonderful to Adobe Premiere Pro.
Hi Nathan,
Sorry for your troubles. Looks like you have a sequence that should be able to be exported, but can't. To add to your frustration, the warning dialog box has no clue as to what is the error. With what is happening at random intervals, it is really difficult to solve.
For the latter, the next release of Premiere Pro's warnings more explicit. This update is coming soon. In the meantime, let's work on the export of this sequence.
Firstly, log a case with support. Here are the details on how to contact them.
The first thing to look at is your system, I would say. It looks up to the requirements of the standard, however, it is quite a long sequence. If you have lots of GPU based effects and/or Lumetri effects, your VRAM might be out of memory, cancelling export and crashing with error compilation Movie.
If it was me, my prime suspect. How do you work around that? Avoiding the GPU? In fact, Yes. It will take time for export, most certainly. This could take days. Not much you can do, unfortunately, unless you muscle your hardware. Currently, my guess is that your GPU is probably not powerful enough for what you want to do. In the project settings > general switch to software only.
Can you avoid this in the future? Yes, with a different workflow what smart favours rendered instead of make or export at the same time with GPU based effects.
This means that you'd have to transcode the AVCHD video to a codec chip to make and restore the effects along the way in this same codec. At the time wherever you export, you are not typing the GPU because you use files preview instead.
Info: FAQ: how to speed up making, export or encoding?
Thank you
Kevin
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