After restoring to factory settings, my backup files have been deleted
Hello!
I have a laptop Toshiba Satellite L500. Last night I restored it to factory settings. After 20 min. a window poped up and started to install the toshiba software. I moved the window next door and I began to move my backup files to my external hard drive on the desktop. In the morning, I saw that the office was looking for different and a lot of software have been installed like norton, reader dvd etc and my backup folder is not on the desktop. and I check my external drive. There were only 11 GB of data on my backup folder.
But my backup files were 100 GB now. I see that my C drive is now 20 GB.
What do you think of thing happened to my backups?
Please can you help me?
I'm desperate.
It is not easy to say what the problem is here. I want to say I did similar things, so many times and I ve never lose data. I don't know what you did exactly.
Have you moved or simply copied data drive external HARD drive HARD laptop s?
Tags: Toshiba
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