After AVG free scan system crash
I performed the analysis of the free AVG system, repair any problems found, removed some unused programs and restarted my computer. Now, after reboot, it gives the start option in safe mode, safe mode with networking, safe mode command prompt and start windows normally. No matter which option to choose, the next thing I see is a black screen with a white cursor arrow and nothing else. I called AVG and their "tech-buddy", said I probably have a really bad virus and they could get my computer to run for $129.99!
I need help to get this laptop is going, please!
Hello
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The Microsoft Safety Scanner is not a replacement for the use of antivirus software that offers continuous protection. For a real-time protection that helps you keep your home or small office PC against viruses, spyware and other malicious software, download Microsoft Security Essentials.
Tags: Windows
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I suggest you to follow these steps and check if that helps:
Method 1:
Try the running System File Checker and see if it helps:
http://support.Microsoft.com/kb/310747Method 2:
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http://www.Microsoft.com/security/antivirus/rogue.aspx~~~~~~~~~~~~~
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~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Thank you, Karen
Hi, I have a Dell desktop computer that came with an Epson printer & all the other necessary things: keyboard, mouse, speakers, & flat screen. I bought it in 2009. I'm on social security, so I can't afford to buy a warranty with Dell, which missed. My system works fine. Dell offers, free of charge, a scan to check the memory card mother and other issues. I do the scan every month. It was record past in all categories.
However, I just did a scan on July 6, 2013 and the analysis of response of the system said failure in red. Then he said: 'mother' I know refers to the hard drive. I am over 65 and fairly low tech & live alone. However, I am pretty savvy, computer or as much as I can be.
I checked the help MSN menu, but could not follow him. This is why I post my question on the MSN Community forum, which helped me with other problems in the past. I have also just posted on the Dell forums. I have MSN as my homepage & use IE 9, it works best for me. The only email I have is on AOL and I've been there for years without any problem.
I have Verizon FIOS; If I can't get an idea of how this problem on the forums (in fact, I prefer MSN forums) I'll call them. They offer free advice by telephone. If necessary, they will come to my apartment to check my system & require a rate SIGNIFICANTLY lower than the Geek Squad.
However, I did not do anything to the system. I have update printer drivers, since the printer has suddenly stopped working when I replaced the cartridges. I don't think that this should be a problem. I replaced the cartridges before. I have an Epson Stylus NX110 printer/scanner/copier & called Epson, they SUCK. The printer comes with the computer. I have installed new drivers & the printer works fine. I do not have a wireless system, & I don't have a digital camera. The only other conflict can be I have two Microsoft Security Essentials AND free AVG downloaded as my anti-virus, anti-spyware.
I know that the new drivers, I installed the printer were great, it was an update of Epson which I figured out. I as well need the computer & printer. I am disabled & only at home much & this is my link with the outside world. I do a little writing & letters print & printing (Yes, postal mail) to friends & also letters to additional government assistance of my State & County. I appreciate all the advice and I'm sorry it's so long.
One last thing: I keep getting pop-ups from this survey company called five votes. I have tried everything to remove them, but they reappear. I do not take surveys & I get rid of pop-ups. I have my Blocker on MSN and AOL. Could these pop-ups have corrupted my hard drive? I've been doing them for months, it is very likely.
Thank you, Karen
First of all - the 'motherboard' does not mean 'hard drive '. This means that the "mother". :-) The drive is the storage processors is the brain and everything connects through... the "mother".
Second - why sweep you all the months? Unless you are having a problem - well - I suggest you not to do so. Heck - you may see a false positive. Do you have any indication that you have a hardware failure?
Here's what I suggest:(1) stop the execution of this "free scan of Dell.(2) ensure that the drivers of motherboard, video card, network device and peripheral chipset audio are later you can get - on the Dell site for your specific Service and operating system combination label (drivers and downloads section, use your service number and put in the operating system you are using.)(3) never use Geek Squad.(4) what is the "MSN Help Menu?(5) choose AN antivirus software - two is misguided and may cause problems.(6) run some scans of malware with the details, I will give you right after that...Regarding AntiVirus - free are very good: Avira, AVG, Avast, UnThreat
You could spend ~ 60USD during two years of eSET NOD32 AntiVirus (not more - just product AntiVirus) and which would be more worthwhile.
Search for malware:
Download, install, execute, update and perform analyses complete system with the two following applications:
Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)
Search online with eSet Online Scanner. Remove everything it finds.
Reset.
The less you have to run all the time, most things you want to run will perform:
Use Autoruns to understand this all starts when your computer's / when you log in. Look for whatever it is you do not know using Google (or ask here.) You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.
You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory. This can help you to identify applications that you might want to consider alternatives for and get rid of all together.
For the printer - you have downloaded and installed the form here?
https://www.Epson.com/cgi-bin/store/support/supDetail.jsp?OID=128284&infoType=downloads&platform=OSF_W_7-64 -
Pre7-system crashes when you try to save/burn dvd - help
Current running Vista64, 8 GB ram, processor image, 727 GB of free memory. Have created a video that has a scenario about an hour of video clips and photos. Whenever I try to record on hard drive or burn them to dvd causes system crash with blue screen of death and memory dump. What can I do to save this video? Don't want to lose after all the time that I invested in that they are of the 2nd year of baby.
Your original data and the stills will be intact as PRE never alters original files, if you need not worry here. I assume you mean that you have 727 GB free space (rather than memory). What happens if you choose "Burn to the folder" rather than a disk?
Work through these basics:
Install all Windows updates.
Install the latest version of Apple QuickTime (v7.6.9 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
- Most recent graphical installation and audio drivers on the web sites of manufacturers.
- Run Disk Cleanup.
- Run the defragmentation tool.
- Temporarily disable any real-time antivirus scanning.
- Use GSpot Codec Information Utility to parse the file and display the image on the screen.
- Post here the necessary information described here: you have a problem? How to start
See you soon,.
--
Neale
Insanity is hereditary, get you your children -
Hiya
Been having a problem for a while now and it seems that its getting worse. I'm having crashes completely random, random and systemic. By chance I mean I don't know how to reproduce the problem, it can happen at any time. It often happens in the middle of a drawing in paint Studio Clip (annoying!) or after my iMac wakes up and I'll enter my password (also maddening!). It could happen tomorrow, in two weeks then and perhaps a few hours from there and then maybe three weeks later. It's very random, but it happened at least a dozen probably several times in the past 6 months that I have owned this computer and I'm losing work because of this.
What's happening: I'll take the spinning beachball, and will boost the my CPU to 100% according to a third-party application that is located in the menu bar called menu meters. The system is not responding, can't do anything else than to force quit apps. If I force quit all open applications, and then relaunch Finder, the system does NOT come out of it, I have to restart the iMac. Once again, I leave the computer at night to see if it would finally come to, but it won't.
I am at a loss. I ran first aid on all my drives, ran diagnostics hardware at startup,... advice on how to proceed would be greatly appreciated. I have AppleCare but thought I'd try here first.
Here are the results of my analysis of EtreCheck:
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-18 00:39:11
Download EtreCheck from https://etrecheck.com
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Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
Description:
Random system crashes
iMac (retina 5K, 27 inches, end of 2015)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac17, 1
1 3.2 GHz Intel Core i5 CPU: 4 strands
24 GB expandable RAM - [Instructions]
BANK 0/DIMM0
8 GB DDR3-1867 MHz ok
0/DIMM1 BANK
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BANK 1/DIMM0
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BANK 1/DIMM1
OK MHz 4 GB DDR3-1867
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OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour
ST1000DM003 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (2) /: 1.02 TB (869,22 GB free)
Encrypted AES - XTS unlocked
Storage of carrots: disk1s2 23.55 GB Online
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APPLE SSD AP0032H disk1: (24 GB) (Solid State - TRIM: Yes)
EFI (disk1s1) < not mounted >: 315 MB
Boot OS X (disk1s3) < not mounted >: 134 MB
Macintosh HD (2) /: 1.02 TB (869,22 GB free)
Encrypted AES - XTS unlocked
Storage of carrots: disk1s2 23.55 GB Online
Storage of carrots: disk0s2 999.35 GB Online
ASMedia Mercury Elite Pro USB Hub 3 TB
Blu - ray Pioneer Pioneer Corporation 8.01 GB player
Elite Pro USB 3 TB
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RAW (disk5s3) / Volumes/Raw: 1.00 TB (513,42 GB free)
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Western Digital my book 1140 3 TB
EFI (disk3s1) < not mounted >: 315 MB
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Realtek USB3.0 Hub
Wacom Co., Ltd. Wacom wireless receiver
Wacom Co., Ltd. Intuos5 touch L
ASMedia Mercury Elite Pro USB Hub
Apple Inc. Thunderbolt_bus.
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iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail request hidden (/ Applications/Mail.app)
Hidden reminders application (/ Applications/Reminders.app)
Synchronization of BitTorrent application (/ Applications/BitTorrent Sync.app)
MenuMetersApp Application hidden (/ app Library/PreferencePanes/MenuMeters.prefPane/Contents/Resources/MenuMetersApp.)
[ongoing] com.adobe.CCXProcess.228832
[ongoing] com.adobe.Photoshop.65312
[operation] com.adobe.acc.AdobeDesktopService.18912.B7DC4AEA-17E3-4995-8AE6-060A2DB9D962
[ongoing] com.Adobe.accmac.64032
[ongoing] com.bittorrent.Sync.236832
[ongoing] com.brother.utility.NETserver.155872
[ongoing] com.brother.utility.USBserver.155552
[ongoing] com.econtechnologies.backgrounder.Chronosync.137952
[ongoing] com.etresoft.EtreCheck.240352
[ongoing] com.wacom.TabletDriver.97632
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WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-12-16) [Support]
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Mobile backups: OFF
Automatic backup: YES
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Destinations:
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Total size: 2.50 TB
Total number of backups: 64
An older backup: 18/12/15, 11:02
Last backup: 17/06/16, 23:50
Size of backup drive: adequate
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3% WindowServer
2% fontd
1% kernel_task
0% MenuMetersApp
0% com.apple.WebKit.WebContent
Top of page process of memory: ⓘ
1.49 GB kernel_task
1.22 GB CLIP STUDIO PAINTING
467 MB firefox
442 MB Adobe Photoshop CC 2015
Finder 369 MB
15.00 GB of free RAM
8.50 GB used RAM (1.63 GB being cached)
768 KB used Swap
June 18, 2016, 12:08:32 AM ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-18-000832_ [redacted] .crash
com.adobe.acc.AdobeCreativeCloud - Applications/Utilities/Adobe Creative Cloud / * / Creative Cloud.app/Contents/MacOS/Creative Cloud
June 18, 2016, 12:07:55 AM self-test - spent
June 17, 2016, 23:49:09 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-17-234909_ [redacted] .crash
June 17, 2016, 14:52:05 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-17-145205_ [redacted] .crash
June 17, 2016, 09:10:18 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-17-091018_ [redacted] .crash
June 15, 2016, 23:59:31 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-15-235931_ [redacted] .crash
Thank you!
-Jon K.
I think the HARD drive is a bad thing. Check with utility disk first aid.
And personal Adobe something wrong. Remove and reinstall from scratch could solve the problem.
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I installed a trial of avg vertion, seeing that I have only 22 days of free trial, I changed my mind. In addition, my computer began to close and restart continuously, so I used system restore to go back to before the installation of this particular avg, but I used avg free 9.o. After the system restore, my computer is more closed suddengly & restart again but now I want to uninstall avg free 9.0 because it's showing out n the Security Center and I can't turn it back on t. In the judgment, it does not work so I decided to take down a new free version of avg, but to try to install it, I get this error message - @FinalDlg_default_logfile_name
Hello
the link below is the AVG removal tool (top of the list)
Choose the version of right trepanning to your machine
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Apps crashing, system crashing, Beachballing
Frequent Beachballing, occasional app crashing and system crash
Here is the report of audit to be:
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-22 19:47:34
Download https://etrecheck.com EtreCheck
Time 02:19
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Problem: Apps are broken
Description:
beachballing, crashing apps, system crash
Hardware information: ⓘ
iMac (27 inch, at the end of 2013)
[Technical details] - [User Guide] - [warranty & Service]
iMac - model: iMac14, 2
1 3.4 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
0/DIMM1 BANK
Vacuum
BANK 1/DIMM1
Vacuum
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: unknown
Video information: ⓘ
NVIDIA GeForce GTX 775M - VRAM: 2048 MB
iMac 2560 x 1440
System software: ⓘ
OS X El Capitan 10.11.6 15G (31) - since the start time: about 5 days
Disk information: ⓘ
SD0128F SSD APPLE disk0: (121,33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) < not mounted >: 210 MB
Boot OS X (disk0s3) < not mounted >: 134 MB
Macintosh HD (2) /: 3.11 TB free 1.60
Storage of carrots: disk0s2 120.99 GB Online
Basic storage: 3,00 TB disk1s2 online
ST3000DM001 disk HARD APPLE disk1: (3 TB) (rotation)
EFI (disk1s1) < not mounted >: 210 MB
Recovery HD (disk1s3) < not mounted > [recovery]: 650 MB
Macintosh HD (2) /: 3.11 TB free 1.60
Storage of carrots: disk0s2 120.99 GB Online
Basic storage: 3,00 TB disk1s2 online
USB information: ⓘ
VIA Labs, Inc.. Hub USB3.0 6 to
VIA Labs, Inc.. Hub USB3.0 6 to
Western Digital my book 1230 6 TB
EFI (disk4s1) < not mounted >: 315 MB
Time computer2 computer2 Volumes per hour (disk4s2): 6,00 TB free 4.48
VIA Labs, Inc.. USB3.0 hub
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Reader SuperDrive for MacBook Air Apple Inc..
VIA Labs, Inc.. USB 2.0 hub
VIA Labs, Inc.. USB 2.0 hub
Mouse full speed full speed
VIA Labs, Inc.. USB 2.0 hub
Information crush: ⓘ
Apple Inc. Thunderbolt_bus.
LaCie d2 TBT2 USB3
Thunderbolt of Apple Inc. to FireWire adapter
Goalkeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/ Applications/Popcorn 4/Popcorn.app
com.roxio.TDIXController [no charge] (2.0 - 2016-08-21) [Support]
/ System/Library/Extensions
[no charge] com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9 - 2016-08-05) [Support]
com.marvell.kext.USBGenericPrinterClass [no charge] (1.0.0 - 2016-08-05) [Support]
Launch system officers: ⓘ
[failure] com.apple.softwareupdate_notify_agent.plist (2016-05-08)
[loaded] 7 tasks Apple
[loading] 143 tasks Apple
[operation] 62 tasks Apple
[killed] 25 tasks Apple
25 killed processes lack of RAM
Demons of launch system: ⓘ
[loaded] 45 tasks Apple
[loading] 152 tasks Apple
[operation] 76 tasks Apple
[killed] 17 tasks Apple
17 killed process lack of RAM
Launch officers: ⓘ
[loading] com.google.keystone.agent.plist (2016-07-11) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-02-20) [Support]
Launch of the demons: ⓘ
[loading] com.adobe.fpsaud.plist (2016-06-28) [Support]
[loading] com.barebones.textwrangler.plist (2009-09-04) [Support]
[operation] com.bombich.ccchelper.plist (2015-01-04) [Support]
[loading] com.google.keystone.daemon.plist (2016-07-11) [Support]
[loading] com.malwarebytes.MBAMHelperTool.plist (2016-03-01) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-12-06) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-02-20) [Support]
[loading] uk.co.canimaansoftware.ClamXavHelper.plist (2016-08-12) [Support]
[loading] uk.co.canimaansoftware.ClamXavHelperUpdater.plist (2016-08-12) [Support]
Launch User Agents: ⓘ
[loading] com.adobe.ARM. [...]. plist (2010-01-29) [Support]
[failure] com.amazon.cloud - player.plist (2013-11-23) [Support]
[operation] com.amazon.music.plist (2015-08-22) [Support]
[failure] com.hp.printerAgent.plist (2011-10-21) [Support]
[loading] uk.co.canimaansoftware.clamxav.UninstallWatcher.plist (2016-08-16)
User login items: ⓘ
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
smcFanControl Application (/ Applications/smcFanControl.app)
ExpanderDaemon Application (/ Applications/StuffIt 12/StuffIt Expander.app/Contents/MacOS/ExpanderDaemon.app)
Hidden EEventManager Application (/ Applications/Manager/EEventManager.app Manager.app/Contents/Resources/Assistants/Event Epson software/event)
Dropbox application (/ Applications/Dropbox.app)
Application Note (/ Applications/Notes.app)
Paste the Helper Application (~/Library/Application Support/paste paste Helper Helper.app)
User Agent of CCC application (/ Applications/copy carbon Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
Reminders application (/ Applications/Reminders.app)
EEventManager Application (/ Applications/Manager/EEventManager.app Manager.app/Contents/Resources/Assistants/Event Epson software/event)
ConnectService Application (/ Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
Internet Plug-ins: ⓘ
Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-01) [Support]
AdobePDFViewer: 9.5.5 (2013-05-16) [Support]
ebrary Reader: 2.22-1/26/10 (2012-06-07) [Support]
iPhotoPhotocast: 7.0 (2008-11-26)
AmazonMP3DownloaderPlugin1017265: AmazonMP3DownloaderPlugin 1.0.17 (2012-07-31) [Support]
RealPlayer Plugin: Unknown (2008-03-08) [Support]
DirectorShockwave: 11.5.1r601 (2009-08-03) [Support]
QuickTime Plugin: 7.7.3 (2016-07-28)
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-08-01) [Support]
GarminGpsControl: output 2.9.3.0 (2010-10-28) [Support]
AmazonMP3DownloaderPlugin: AmazonMP3DownloaderPlugin 1.0.17 (2012-02-04) [Support]
Mozillaplug: 1.0 (2009-08-17)
Silverlight: 5.1.50428.0 - SDK 10.6 (2016-08-04) [Support]
Web of Google Earth plugin: 7.0 (2012-11-01) [Support]
FolxNetscapePlugIn: unknown
Default browser: 601 - SDK 10.11 (2016-07-28)
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-10-30) [Support]
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-14) [Support]
JavaAppletPlugin: Java 8 update 101 build 13 version Check (2016-07-24)
OfficeLiveBrowserPlugin: 12.2.7 (2010-10-16) [Support]
The Safari Extensions: ⓘ
HoverSee - SideTree.com - Mac Apps - http://SideTree.com/extensions.html#HoverSee (2016-08-08)
Add to wishlist Amazon - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2011-11-14)
AutoPagerize - swdyh - http://autopagerize.net/ (2016-08-08)
ClickToPlugin - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2016-08-08)
Recent list of Tab - Nick van der Ploeg - http://nickvdp.com/tablist (2016-08-14)
SearchPreview - Edward Ackroyd - https://searchpreview.de (2016-08-08)
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-08-01)
derpyme - adasiko (2016-08-08)
3rd party preference panes: ⓘ
Flash Player (2016-06-28) [Support]
Flip4Mac WMV (2013-10-30) [Support]
Java (2016-07-24) [Support]
Perian (2011-07-23) [Support]
Xmarks for Safari (2014-05-31) [Support]
Time Machine: ⓘ
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 3.11 TB disk used: 1.50 TB
Destinations:
Time Machine [Local]
Total size: 6,00 TB
Total number of backups: 50
An older backup: 11/04/16, 13:29
Last backup: 11/08/16, 11:02
Size of backup drive: adequate
Size of backup 6,00 TB > (disk used TB 1,50 X 3)
Time computer2 [Local]
Total size: 6,00 TB
Total number of backups: 54
An older backup: 14/04/16, 16:04
Last backup: 22/08/16, 18:47
Size of backup drive: adequate
Size of backup 6,00 TB > (disk used TB 1,50 X 3)
Top of page process CPU: ⓘ
16% kernel_task
9% com.apple.Safari.SafeBrowsing.Service
8% com.apple.WebKit.WebContent (14)
7% safari
2% WindowServer
Top of the process of memory: ⓘ
3.98 GB com.apple.WebKit.WebContent (14)
1.07 GB kernel_task
180 MB Safari
90 MB mdworker (9)
MDRP 57 MB
Information about virtual memory: ⓘ
776 MB of free RAM
7.24 used GB RAM (865 MB Cache)
10 h 45 GB used Swap
Diagnostic information: ⓘ
August 22, 2016, 07:33:43 /Library/Logs/DiagnosticReports/distnoted_2016-08-22-073343_[redacted].cpu_reso urce.diag [details]
/ usr/sbin/distnoted
August 21, 2016, 20:29:29 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-08-21-202929_ [redacted].cpu_resource.diag [details]
System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
August 21, 2016, 15:56:33 /Library/Logs/DiagnosticReports/Popcorn_2016-08-21-155633_[redacted].cpu_resour ce.diag [details]
/ Applications/Popcorn 4/Popcorn.app/Contents/MacOS/Popcorn
-
FREQUENT when editing response msg w Thunderbird win7 system crash
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try turning off hardware acceleration as shown here https://support.mozilla.org/en-US/questions/1012145
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