After creative cloud downloading all the contents of my office disappear

Similar Questions

• I just download Adobe Creative cloud and all the so-called applications 'try' instead of the installation. I bought all the applications so why it only gives me an option 'try '?

  I just download Adobe Creative cloud and all the so-called applications 'try' instead of the installation. I bought all the applications so why it only gives me an option 'try '?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I tried to buy the creative cloud with all the included applications and I wrote my bank details and its been "approving or looking" for my card for an hour.

  I tried to buy the creative cloud with all the included applications and I wrote my bank details and its been "approving or looking" for my card for an hour.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Download all the contents of a collection

  Hello

  Is there a way to download all the contents of a collection at a time? Instead of browse an article for download start.

  Thank you

  New option added two weeks ago allows it.

  Is a collection level option, it defined in the collection properties: 'Allow the user to save the collection of their device' - characteristic expression is "explicit downloads".

  Read more here: Digital Publishing Solution help | What's new in this version of DPS 2015

• Why not Creative cloud download all of the road?

  Creative cloud is going to the download page it start downloading. But he never goes any more than an inch. I let it charge for a whole day and he did not move.

  have you downloaded the cc from here, download Adobe Creative Cloud apps desktop application completely. CC free trial Adobe

• After creative cloud update, all Dreamweaver extensions gone/don't not be reinstalled

  After update Creative Cloud (7 June 2015) last night, I found that all my Dreamweaver extensions are now absent from the Dreamweaver menu bar. When I try to reinstall no matter what extension (Cartweaver, PVII and other extensions) I get a dialog box in the extensions Manager CC saying "impossible to install this extension, it requires Dreamweaver Version 9 or greater. I use Dreamweaver CC 2015.0. All of my Adobe products are up to date, and I'm a creative cloud subscribert. If I try opening creative cloud, all I get is a blank window which will spread to the House, Apps, and other items at the top. Rebooting the computer did nothing to solve this problem.

  I run on a Mac OS X Yosemite 10.10.4 running.

  I am at a complete loss as to what to do and an inability to work until this is resolved.

  Thank you

  David

  It's true.  There was a lot of buzz, in this topic in the forums lately.

  See the related links below.

  Bye, Bye the extension manager?

  Extensions in DW CC 2015? no more.

  The area of Get DMX extensions Manager (it's free) and it seems to work with several extensions of 3rd party (PVII, WebAssist...).

  http://www.DMXzone.com/go/22670/DMXzone-extension-manager-for-Dreamweaver

  However other problems persist.  So, your best avenue is to revert to the previous version of DW CC.  If you don't remove it during the installation of 2015, you still have it on your system.  If remove you the installation (by default), you need to reinstall the creative cloud 2014.

  Or obtain the release of June 2014 DW direct links below

  Winner: http://download.adobe.com/pub/adobe/dreamweaver/win/cc/Dreamweaver_14_LS20.exe

  Mac: http://download.adobe.com/pub/adobe/dreamweaver/mac/cc/Dreamweaver_14_LS20.dmg

  Adobe has done with EM is really infuriating!

  Nancy O.

• Creative cloud claims all the apps are updated when they are not

  Hello

  I have a subscription to creative cloud and use applications on two different computers W7 64-bit. On one of the computers - creative cloud shows notifications on apdates and I am able to install these. On the other computer, however, it is said that all the applications are updated. In individual applications - the menu updates option is grayed out.

  I'm connected with my accound and I can install applications. However-, it does not seem to install the latest version of the most recent. Tried to uninstall and reinstall Photoshop CC today (10 MS) and got the version 14.0 20130423.r.221. On my other computer - it updated to 14.1.

  No error message whatsoever - it simply asserts that everything is already updated.

  Thanks for all the suggestions

  Hi Tomas614,

  Could you please try to uninstall and reinstall Office CC applications. Once please check if you are able to download and to install the updates or not.

  If the steps mentioned above does not work then please uninstall the Applications of CC and remove Adobe files in these locations.

  Windows:

  C:\Program Files (x 86) \Common Files

  C:\Program Files (x 86)

  C:\Users\(your username) \AppData\Local.

  Reinstall all the apps again and try to update.

  It will be useful.

  Kind regards

  Abhijit

• I want to install and access on my second computer to the creative cloud, but all options led me in circles. I am a paying user and I need help, I want to install and access on my second computer to the creative cloud but all the options that brings me

  I tried to open creative cloud on my new mac, but after hours and hours of being returned to the circles, I'm officially sick. Is there a simplified way of the opening to the top of your creative cloud custom on a second computer?

  It works no different that on your first system – app install CC, log in, install the programs. If you have specific questions, you need to better explain and provide the necessary technical information such as specification of the system.

  Mylenium

• How can I view or load a flash drive without having to download all the content.

  Previously, with assistant, there was an option to do NOTHING to DO when you plug in a device (USB, CD key or camera), but I don't see this option now?  The program automatically downloads all of the volume that makes multiple copies if you keep a few pictures on your device.  Often, I want only the low load one or two images to work with photoshop.

  It won't automatically download/run except in the AutoPlay window origonal you had selected an option and then clicked allways this.

  Reset the auto run settings

  http://www.globinch.com/Windows-7-How-to-enable-or-disable-AutoPlay-Autorun/

• I installed creative cloud and all the programs that I downloaded open and work, with the exception of InDesign. I get an error message (0xc000007b).

  Help, please!

  Katelyne, please see: error: "unable to start correctly (0Xc000007b)"

  Let us know this help link.

• Creative cloud apps all the crash at the start of Win 7

  All applications, except one or two accidents immediately when you click on it. It of extremely frustrating and prevents me from performing any work on this computer at home.

  All applications are updated their latest versions and I'm running with 364,72 drivers Nvidia for the GTX 980.

  Help, please.

  Journal of the crash Photoshop here:

  Problem event name:	APPCRASH
  Name of the application:	Photoshop.exe
  Version of the application:	16.1.2.355
  Timestamp of the application:	56961fa0
  Fault Module name:	MSVCR120.dll
  Fault Module version:	12.0.21005.1
  Fault Module Timestamp:	524f83ff
  Exception code:	c000001d
  Exception offset:	0000000000096cd 5
  OS version:	6.1.7600.2.0.0.256.1
  Locale ID:	1033
  Additional information 1:	096 a
  Additional information 2:	096a2e6fc4d77a7a966ff48506139a6c
  Additional information 3:	d738
  Additional information 4:	d73837d2a602886956c7a505f5b828dc

  Bridge Crash log here:

  Problem event name:	BEX64
  Name of the application:	Bridge.exe
  Version of the application:	6.0.0.151
  Timestamp of the application:	517794eb
  Fault Module name:	StackHash_03ce
  Fault Module version:	0.0.0.0
  Fault Module Timestamp:	00000000
  Exception offset:	00000000066e7be4
  Exception code:	c0000005
  Data of the exception:	0000000000000008
  OS version:	6.1.7600.2.0.0.256.1
  Locale ID:	1033
  Additional information 1:	03CE
  Additional information 2:	03cece3d0fc3bc615ea6e48c7fde300a
  Additional information 3:	a13d
  Additional information 4:	a13d2076d2145f60da9a7bd8d9e07150

  Illustrator Crash log here:

  Problem event name:	APPCRASH
  Name of the application:	Illustrator.exe
  Version of the application:	19.2.1.147
  Timestamp of the application:	56980904
  Fault Module name:	AGM.dll
  Fault Module version:	4.30.60.1
  Fault Module Timestamp:	569802ae
  Exception code:	c000041d
  Exception offset:	000000000049a 020
  OS version:	6.1.7600.2.0.0.256.1
  Locale ID:	1033
  Additional information 1:	B8be
  Additional information 2:	b8be8371f57de04112ca1deab7dd4d84
  Additional information 3:	caa4
  Additional information 4:	caa42fda84b9e8a3a1d8444f4ba14e99

  InDesign Crash log here:

  Problem event name:	APPCRASH
  Name of the application:	InDesign.exe
  Version of the application:	11.2.0.100
  Timestamp of the application:	564f64a8
  Fault Module name:	BIB.dll
  Fault Module version:	1.2.2.35138
  Fault Module Timestamp:	55cd0f42
  Exception code:	c000001d
  Exception offset:	0000000000018dc0
  OS version:	6.1.7600.2.0.0.256.1
  Locale ID:	1033
  Additional information 1:	23fd
  Additional information 2:	23fdb51ea3ca4517e4191f58b4539c0d
  Additional information 3:	109 b
  Additional information 4:	109b5463561f744ee2d82372dedcfd56

  Media Encoder Crash log here:

  Problem event name:	APPCRASH
  Name of the application:	Adobe Media Encoder.exe
  Version of the application:	9.2.0.26
  Timestamp of the application:	56a0af5b
  Fault Module name:	MSVCR120.dll
  Fault Module version:	12.0.21005.1
  Fault Module Timestamp:	524f83ff
  Exception code:	c000001d
  Exception offset:	000000000008ca 90
  OS version:	6.1.7600.2.0.0.256.1
  Locale ID:	1033
  Additional information 1:	F911
  Additional information 2:	f9117f2c8a52791eb11044aaa5172d0e
  Additional information 3:	AC97
  Additional information 4:	ac976d0d9dd4319a7e96db142d94668c

  Thank you.

  installation of sp1.

• Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no orders existing and after download, all the creative cloud applications

  Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no existing order and after download, all the creative cloud applications give me the possibility to either BUY or make the 30 DAYS TRIAL.

  What gives?

  allow at least a day working pst for your purchase to complete.  Today is Saturday afternoon pst.

  After this time, check your account, Adobe ID Code

  If it fails to demonstrate what you expect, contact adobe support during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» PLEASE DOWNLOAD A

  Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?

  first of all uninstall cc on your computer.

  Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe

  If that translates into the same initialization error:

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• Hi all, I am wanting to know how to solve this problem, I will have with my creative cloud downloads. I am trying to cancel the application Adobe DC and it download it again. But it's frozen on the "cancellation of...» "and don't move. I can't redownload

  Hi all, I am wanting to know how to solve this problem, I will have with my creative cloud downloads. I am trying to cancel the application Adobe Acrobat DC and it download it again. But it's frozen on the "cancellation of...» "and don't move. I use a mac, I can't redownload until it is gone from the top of the cloud. Can someone tell me if this has happened to them before and what I can do to remove it so I can redownload. Ive put a picture below so that you can understand what I mean.

  

  Hello

  Click the "Finder" on your dock to Open a Finder window. Click on 'Applications' in the side bar of the Finder window to see your Mac applications. In this folder, double-click the folder "utilities". Double-click the "Activity Monitor" icon to access the application.

  Now exit Adobe all associates of process as creative cloud, CC, CCX, Core sync, broker CIB Adobe and then launch creative cloud app again and try to download Acrobat.

• Apps of cloud crash all the time to gel since the first day after a few minutes of use

  Apps of cloud crash all the time to gel since the first day after a few minutes of use.

  Without the help of Adobe I tried to use the AdobeCreativeCloudCleanerTool.

  In the user guide for AdobeCreativeCloudCleanerTool Adobe says contact us if there are errors in the log after you run this tool and guess what there are errors in the log file, but there is no way to contact the Support from Adobe and to get this other file for them. I've been a customer of creative cloud for months, and use that I got from her was ridiculously low all this lack of reliability. I really miss the days you installed only once a year and maybe fix something and then you were set for a year of cruise with your Adobe products. I am very disappointed, and unless Adobe can help I'll leave Adobe forever because there is no excuse to sell something that does not work and do not provide support at the same time. In a last-ditch attempt to get the resolution and since there is no other way for me to get this log file for Adobe I paste the contents of the log file of the AdobeCreativeCloudCleanerTool here in hope that some support and product engineer will do something about it. Here is the log:

  [Mon May 02 18:39:09 2016] -.

  [Mon May 02 18:39:09 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Mon May 02 18:39:09 2016] -.

  [Mon May 02 18:39:09 2016] Win OS Version: 6.1

  [Mon May 02 18:39:09 2016] The cleaner tool version: 2.0.0.0

  [Mon May 02 18:39:09 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Mon May 02 18:39:09 2016] [AdobeProgramFiles]: C:\Program Files (x 86) \Adobe

  [Mon May 02 18:39:09 2016] [AdobeProgramFiles_x64]: C:\Program Files\Adobe

  [Mon May 02 18:39:09 2016] [AdobeCommon]: C:\Program Files (x 86) \Common Files\Adobe

  [Mon May 02 18:39:09 2016] [AdobeCommon_x64]: C:\Program Files\Common Files\Adobe

  [Mon May 02 18:39:09 2016] [UserRoamingAppData]: C:\Users\username\AppData\Roaming

  [Mon May 02 18:39:09 2016] [UserLocalAppData]: C:\Users\username\AppData\Local

  [Mon May 02 18:39:09 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Mon May 02 18:39:09 2016] [System32Folder]: C:\Windows\system32

  [Mon May 02 18:39:09 2016] [SharedApplicationData]: C:\ProgramData

  [Mon May 02 18:39:12 2016] Language selected: English

  [Mon May 02 18:39:12 2016] View the Adobe end user license agreement

  License agreement

  By using software of Adobe Systems Incorporated or its subsidiaries ("Adobe"); You agree to the following terms and conditions. If you do not agree to these terms and conditions; do not use the software. The terms of an end-user license agreement accompanying a particular software file on the installation or downloading of the software take precedence over the below conditions.

  The export and re-export of software products are controlled by the United States Export Administration Regulations and such Adobe software may not be exported or re-exported to Cuba; The Iran; The Iraq; The Libya; The North Korea; Sudan; or Syria or any country to which the United States embargoes goods. In addition; Software Adobe may not be distributed to persons on the Table of Denial Orders; the list of entities; or the list of specially designated nationals.

  By downloading or using an Adobe software, you are certifying that you are not a national of Cuba; The Iran; The Iraq; The Libya; The North Korea; Sudan; or Syria or any country to which the United States embargoes goods and that you are not a person on the Table of Denial Orders; the list of entities; or the list of specially designated nationals.

  If the software is designed for use with an application (the "Host" Application) software product published by Adobe; Adobe grants you a non-exclusive license to use this software with the host Application only; provided you have a valid license from Adobe for the host Application. Except as described below; This software is allowed to you to the terms and conditions of the Adobe end user license agreement governing your use of the host Application.

  DISCLAIMER OF WARRANTY: YOU AGREE THAT ADOBE HAS MADE NO EXPRESS WARRANTY TO YOU REGARDING THE SOFTWARE AND THAT THE SOFTWARE IS SUPPLIED ' AS WHAT ' WITHOUT WARRANTY OF ANY KIND. ADOBE EXCLUDES ALL WARRANTIES RELATING TO THE SOFTWARE; EXPRESS OR IMPLIED; INCLUDING; WITHOUT LIMITATION; ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; MARKET VALUE; MERCHANTABILITY OR NON-VIOLATION OF THIRD PARTY RIGHTS. Some States or jurisdictions do not allow the exclusion of implied warranties; so the limitations above may not affect you.

  LIMIT OF LIABILITY: IN NO CASE ADOBE WILL BE HELD RESPONSIBLE TO YOU FOR ANY LOSS OF USE; BUSINESS INTERRUPTION; OR PHYSICAL DAMAGE; INDIRECT; SPECIAL; ACCESSORY; ACCESSORIES OR INDIRECT OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF THE CONTRACT ACTION. TORT (INCLUDING NEGLIGENCE); PRODUCT OF STRICT LIABILITY OR OTHERWISE; EVEN IF ADOBE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. Some States or jurisdictions do not allow the exclusion or limitation of incidental or indirect damage; If limitation or exclusion above may not apply to you.

  [Mon May 02 18:39:12 2016] Please enter (y) for Yes or n for no.... > >

  [Mon May 02 18:39:14 2016] Choose one of the following options to clean:

  [Mon May 02 18:39:14 2016] 1 all

  [Mon May 02 18:39:14 2016] 2 adobe Flash Player 10.2

  [Mon May 02 18:39:14 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Mon May 02 18:39:14 2016] 4 creative Cloud 2015 only

  [Mon May 02 18:39:14 2016] 5 creative Cloud 2014 only

  [Mon May 02 18:39:14 2016] 6 creative cloud only

  [Mon May 02 18:39:14 2016] 7 CS6 only

  [Mon May 02 18:39:14 2016] 8 CS5 - CS5.5 - CS6

  [Mon May 02 18:39:14 2016] 9 CS5 - CS5.5

  [Mon May 02 18:39:14 2016] 10. CS3, CS4

  [Mon May 02 18:39:14 2016] 11. Adobe Id credentials

  [Mon May 02 18:39:14 2016] 12. Fix file host

  [Mon May 02 18:39:14 2016] 13. Quit smoking

  [Mon May 02 18:39:14 2016] Choice: >

  [Mon May 02 18:39:55 2016] Selected by the user: all the

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Mon May 02 18:39:55 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\caps.db

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Mon May 02 18:39:55 2016] Orphaned session is deleted: adbeadbeadbeadbeadbeadbeadbeadb

  [Mon May 02 18:39:55 2016]...

  [Mon May 02 18:39:55 2016] Delete entries from the database of the installer

  [Mon May 02 18:39:55 2016] Update status tsInstalled to 0 for the removal of 2 for installation in the ribs_collection_paylaod for adbeadbeadbeadbeadbeadbeadbeadb of the session table

  [Mon May 02 18:39:55 2016] InstallState update

  [Mon May 02 18:39:55 2016] Delete the contents of the product: AdobeColorVideoProfilesCS CS4, Version: 2.0

  [Mon May 02 18:39:56 2016] ATTENTION: Payload with ID: {4F3CE025-D60B-4E6B-8D39-B04CD3769008} has no value InstallDir. Deleting the files from the patch (if applicable) cannot happen.

  [Mon May 02 18:39:56 2016] Removing the features: {4F3CE025-D60B-4E6B-8D39-B04CD3769008} the ribs_payload table and other tables of the payloads Associates

  [Mon May 02 18:39:56 2016] Delete the contents of the product: AdobeColorCommonSetRGB, Version: 2.0

  [Mon May 02 18:39:56 2016] ATTENTION: Payload with ID: {AB8E4534-C573-4CC9-BA6A-76DD14055510} has no value InstallDir. Deleting the files from the patch (if applicable) cannot happen.

  [Mon May 02 18:39:56 2016] Removing the features: {AB8E4534-C573-4CC9-BA6A-76DD14055510} the ribs_payload table and other tables of the payloads Associates

  [Sun May 02 18:39:56 2016] finished the update to installState

  [Mon May 02 18:39:56 2016] Deletion of session: adbeadbeadbeadbeadbeadbeadbeadb of ribs_collection and other associates of tables

  [Mon May 02 18:39:56 2016] Update schema pcd_meta to 2 caps if the previous version is less than 2

  [Mon May 02 18:39:56 2016]...

  [Mon May 02 18:39:56 2016] Entries in the database of the installer have been removed

  [Mon May 02 18:39:56 2016] Sessions folder will be deleted.

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016]

  [Mon May 02 18:39:56 2016]

  [Mon May 02 18:39:56 2016] HD database session is valid

  [Mon May 02 18:39:56 2016] Inside the getHDProductIDsForWorkflow for CC15: 0

  [Mon May 02 18:39:56 2016] Inside the getProductListHD for CC15: 0

  [Mon May 02 18:39:56 2016] Returning from HD DB

  [Mon May 02 18:39:56 2016] List of products installed on this computer

  [Mon May 02 18:39:56 2016] List of products for cleaning:

  [Mon May 02 18:39:56 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

  [Mon May 02 18:40:28 2016] Are you sure you want to clean all the affected products and associated files?

  [Mon May 02 18:40:28 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

  [Mon May 02 18:40:36 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

  [Mon May 02 18:40:36 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDAPP\pim.db

  [Mon May 02 18:40:37 2016] AdobeApplicationManager (URIHandler) executable not found

  [Sun May 02 18:40:37 2016]: cleaning-up flying over inventories:

  [Mon May 02 18:40:37 2016] Inventory: ' AdobeApplicationManager-1, 0' Type: SelfUpdate, Action: NoDelete

  [Mon May 02 18:40:37 2016] Inventory: 'uninstallts', Type: SIDES, Action: delete

  [Mon May 02 18:40:37 2016] AAMref found: .aamref {AC76BA86-1033-FFFF-7760-0C0F074E4100}

  [Mon May 02 18:40:37 2016] At least one inventory Non-cotes: false, at least an AAMRef: True

  [Mon May 02 18:40:37 2016] Delete the contents of the product: CS5Installer, Version: CS5

  [Mon May 02 18:40:37 2016] Deleting file: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Mon May 02 18:40:37 2016] There is no file: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] SAVED LOG FILE: C:\Users\username\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Mon May 02 18:40:37 2016] Adobe Creative Cloud tool in cleaning completed successfully

  [Mon May 02 18:40:37 2016]

  [Mon May 02 18:40:37 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Mon May 02 18:39:55 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Mon May 02 18:40:37 2016] -.

  [Mon May 02 18:40:37 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Mon May 02 18:40:37 2016] -.

  Hi Ludovic % 20Vignals,.

  Thanks for sharing of log files, we would like to know the name of the Adobe software that appear in the menu "programs and features" after using the cleaning tool.

  We would also like to know the version of the creative cloud that you try to install.

  This is the tool that you can use to uninstall Cloud Creative: CC help | Uninstall the creative desktop application Cloud.

  You get a message when creative cloud crashes? If so, please let us know of the possible screenshot.

  Waiting for your response.

  Thank you