I installed creative cloud and all the programs that I downloaded open and work, with the exception of InDesign. I get an error message (0xc000007b).
Help, please!
Katelyne, please see: error: "unable to start correctly (0Xc000007b)"
Let us know this help link.
Tags: Adobe
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'Install' is corrupted and cannot be opened. You must eject the disk image. What should I do?
Very old software + brand new operating system = problems
Each new version of the Mac operating system seems to have problems
First of all, did you tell apple that their update broken your software?
Some possible fixes in response to #4 https://forums.adobe.com/thread/1971051
-in a discussion of Premiere Pro, but CAN help with other programs
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This is the message that I get:
Exit code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006...
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 2 error (s)
-Payload: AdobeLightroom5CCMPkg-mul 5.2.0.0 {4b06fc24-6249-4c57-9830-6008a3ce9a80}.
ERROR: DW006: Apple package cannot be installed successfully.
ERROR: third charge useful Adobe Photoshop Lightroom 5 installer. pkg failed with exit code: 1
-------------------------------------------------------------------------------------
Post edited by: Frank Van de Vijver
Hi Frank,.
Please see the following help document:
Exit code: 6, Exit Code: 7 Installation errors.
http://helpx.Adobe.com/Creative-Suite/KB/errors-exit-code-6-exit.html
See you soon,.
Michael Sharma
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Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?
first of all uninstall cc on your computer.
Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe
If that translates into the same initialization error:
start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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I have already installed creative cloud and illustrator (trial) but when I turn on the computer and restart windows, it fails with error code 16 and need me to remove the program, and reinstall.
Need help.
Hello
Please see the link below.
Hope this will help you.
Kind regards
Hervé Khare
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I recently used Migration assistant to transfer to a new macbook pro and when I try to use Photoshop, I get an error message telling me to download and install App Office creative cloud so I do and it begins to it out craps and gives the same message over and over.
Hi Paul,.
Migration wizard does not work in the case of Adobe applications.
Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Kind regards
Sheena
-
I installed creative cloud and select filters and versions, does not come out earlier versions. I have to configure?
just after the point 1/2 towards the bottom of the page is a portal showing how to install previous versions, https://helpx.adobe.com/creative-cloud/help/download-install-app.html
-
I can't install Creative Cloud gives me the error code: 1).
I can't install Creative Cloud gives me the error code: 1).
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Used my copy of OSX MAvericks in the past, but now I get an error message that the application cannot be verified and go to the App Store. I did, but there is nothing to install OSX Mavericks download?
Log in to the App Store and look under the purchases tab.
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I tried the license of my trial version of photoshop elements, but the download is for windows and I use a mac. Secondly, I get an error message saying that the serial numbers provided by Adobe in the received email are not correct.
Regarding the download, the correct trial version going, you should be able to manage on the link below. If you have made a purchase and bought a Windows license so it is not valid for a Mac installation. You will need to contact the Support from Adobe when they go bacvk vacation to see about getting the correct license.
You can download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
Photoshop/Premiere Elements 14: http://prodesigntools.com/photoshop-elements-14-direct-download-links-premiere.html
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
I made a purchase recent first Pro CC and had to install creative cloud. But when I open the creative cloud is all I get:
I want to solve quickly. I have a delay of projects I wanted to do a long time ago.
Well, I have solved my problem. If you need to remove the OOBE and AMMupdate folders, be sure to type your directory as \Users\(your computer user name) \\AppDate\Local\Adobe for users of Windows 8.x. I hope this helps others as well.
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What should I do now? BTW, I can connect without problems on my online account from adobe...
and I have already received the confirmation e-mail...
Please disconnect and connect to creative cloud
- Click the gear on the top icon right from the creative cloud.
- Click on Preferences.
- Click sign out
- Reconnect
See if that helps.
Thank you
Varun
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I am trying to install creative cloud and got the error code: 50
What does that mean?
See if the following can help:
"Unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
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I try to install Creative cloud and I see ERROR 204
I know, this problem has been millions of times to the frequently asked questions, but I do not understand. What should I do? I win 10
uninstall all cc including the application of cc office.
clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer (do not skip this)
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud
Use the desktop application to install your programs and the cc events
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Creative cloud claims all the apps are updated when they are not
Hello
I have a subscription to creative cloud and use applications on two different computers W7 64-bit. On one of the computers - creative cloud shows notifications on apdates and I am able to install these. On the other computer, however, it is said that all the applications are updated. In individual applications - the menu updates option is grayed out.
I'm connected with my accound and I can install applications. However-, it does not seem to install the latest version of the most recent. Tried to uninstall and reinstall Photoshop CC today (10 MS) and got the version 14.0 20130423.r.221. On my other computer - it updated to 14.1.
No error message whatsoever - it simply asserts that everything is already updated.
Thanks for all the suggestions
Hi Tomas614,
Could you please try to uninstall and reinstall Office CC applications. Once please check if you are able to download and to install the updates or not.
If the steps mentioned above does not work then please uninstall the Applications of CC and remove Adobe files in these locations.
Windows:
C:\Program Files (x 86) \Common Files
C:\Program Files (x 86)
C:\Users\(your username) \AppData\Local.
Reinstall all the apps again and try to update.
It will be useful.
Kind regards
Abhijit
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I discovered this morning that when I reinstalled Adobe Audition CS6 following a reinstall of my OS several weeks ago creative cloud was also installed without my knowledge. I do not use creative cloud, and when I tried to run the program to uninstall creative cloud, I was told I couldn't because there are applications on my computer that required it.
This is not true. I had been using hearing for several years without creative cloud. And - to my knowledge - the only other Adobe apps on my computer are Adobe Reader and Flash player plugins, etc.
Then I logged on my Adobe account, whereupon I was informed that Adobe Creative cloud could not be used on my computer because my operating system does not support.
Really? This leads me to ask, then, why - if Adobe thinks he knows my computer and my needs well enough to install software without my consent - it install an application that was not compatible with my operating system... and then tell me that I couldn't uninstall it because several applications required it?
I like Adobe Audition. But there are other audio apps out there I could go to in a second, from companies that are not so arrogant as what what they please, with the computers of the users.
Is there something I am overlooking here?
The Creative Cloud Manager replaces what was the Adobe Application Manager - you have not the creative cloud installed as much as you think the management part.
Myself, I just uninstalled as soon as I saw it on my machine I have / did not want to interfere with my machine somehow CC. I'm so without a Manager, but also with less worry about CC with my CS programs.
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