After effects 12.2 Cache will not empty

Hello, just updated to the new version of the AE and really soon I run into a problem. The Purge - all the cache memory and disk no longer works. I can't delete the cache even in the preference window. Nothing happens. He acknowledged the exact space occupied by the cache, but if I press ok I have a flash and nothing happens. I deleted the old folder 12.1 cache, reset the AE preferences, delete the folder again, restart the computer. Simply, it no longer works. I read that there is an update for this function, but for me is somethig who broke what's already worked, since 12.0. Thus, the works 12.0 and 12.1... 12.2 no!

Sorry, but I'm a little frustrated... nothing is going in the right direction with the CC software, at least for me.

I haven't changed anything in my system, I only CC apps on a new system of formatting.

If there is something I can try, let me know...

Thank you

Roberto

This problem is resolved by update fixes after effects CC (12.2.1), which is now available:

http://Adobe.LY/AE_CC_1221

Note the part at the end of this page on a crucial update for the creative cloud desktop application, which addresses serious problems with the SOUL, first Pro and After Effects.

Tags: After Effects

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