After effects error: Preview RAM needs 2 or more images for playback.

Hey all, I recently had this problem with my Adobe after effects (Version 13.2.0.49) CC. I had this on my previous version and after the update to the latest version of the software, I always get the 'After Effects error: Preview RAM needs 2 or more images for playback' each time I try preview RAM. I also have completely uninstalled and reinstalled AE and attempted to purge the of memory, but I still don't have the same error.


Another question (not sure whether or not it is related to the error of RAM Preview?), is that when I press the play button, the green bar that is usually created at the playhead appears for 1 frame, then goes immediately after the playhead moves to the next frame.



Any help would be appreciated

Thank you!

Yosemite OSX 10.2

After effects CC Version 13.2.0.49 (2014)

I recorded the question with the Green disappears bar and it embedded below:

Hi, SLP,.

Sorry, you hit this bug. We know about the problem and are working on a fix. We apologize for the inconvenience.

Thank you

Kevin

Tags: After Effects

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