After new update blackBerry smartphones I had problems

Similar Questions

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blackBerry Smartphones BB Messenger problem

  Hello

  I looked and I don't see the same question anywhere so here goes, I last night added a few new themes for my storm, when you add it wanted to update my Blackberry messenger, so I leave it, now, I have the following problem:

  When I go to 'Instant Messages', I can go I can't enter BB Messenger, the only way to view messages from my friends is to go to 'messages', but then I don't see while the first bit they wrote when I enter the conversation he disappeared

  Can anyone help?

  J

  XX

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Now try opening BBMessenger again.

• Dead after attempt update blackBerry smartphones

  Hey everybody,

  I am now completely depressed due to the fact that I tried to relive my BB dead these last hours.  It's current state, I can't get any response from him.  The power button does nothing, it lights up.  If it has a power source then orange top right flashes regularly, but that's all.  I can plug it into my computer and nothing does correctly recognize.  The BB Desktop Software answers as I have not plugged, but I tried to return to the update process in the hope that it will solve it.  The process takes a very long time, but it each time-error: "Unable to reconnect to the device during an operation of loading multi-etape." is the error message I receive after the process.

  This all started when I opened my BB Desktop Manager hoping to synchronize my data.  I got a dialog box informing me of an update, I didn't know that it would do no harm.  After all, he told me to do the update.  The update failed with the error message mentioned above and I have a brick now.

  Anyone has any ideas on how to get this thing going again?  I got it for about two weeks...

  Thank you

  Steven Brown

  Hi, Steven.

  Click on the link below:

  http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

• Synchronization of the updated blackBerry Smartphones in place problems

  When I try to configure synchronization in the Desktop Manager, I select MS Outlook and get the runtime error message, the Applications Section file is not.

  My camera is a Pearl 8220

  I use MS Outlook 2003

  I am using a USB cable

  View this article

• Problem with update blackBerry Smartphones torch 6.0

  After the update of software on my torch. Miss me my CALENDAR software. It is not installed, by blackberry desktop computer and the device itself. I don't know why it was deleted or not re installed.

  My calendar is always on my phone with the events that were previously there. But...

  I am now unable to sync to my outlook becsaue, it is said that is not installed. Can I download it from blackberry? Do I have to re download the update? Can you please help? Thank you

  Hi Michelle!

  Please go to Options > device > advanced system settings > default Services.  Make sure you that the calendar and e-mail e-mail addresses are the same as your Outlook email address, then try again the synchronization.

• Update blackBerry Smartphones / Device Manager issue

  Hey guys, I have a problem.

  I recently acquired a Blackberry 8330 and let me start by saying this: it's one of the best machines I've ever held. It is simply amazing.

  I installed the Device Manager and have been using it without any problem. Then, I went and did an update wireless with my phone, the upgrade of the OS. Since I did this, however, the Manager has recently stopped recognizing my device - my computer recognizes him again, as he charges when it is plugged in and I can always access to the hard drive, but for some reason, I cannot use the Device Manager to do anything - down, States in the Device Manager there is no trendy Black Berry as shown by the 'None' exposed next to the Pin number.

  What can I do? I really need to access blackberry via the Device Manager. Someone, please help > _

  Things I've tried:

  -Restart the Blackberry (both by pressing the red button and pull the battery and re insert)

  -Update the device to the more recent version Manager

  -The latest version is uninstalled, then download and install the version provided with the blackberry (4.2)

  I noticed that the CD that came with the device itself does not contain the most recent edition of the Device Manager, if that means anything. It's just weird that the Device Manager has stopped working after I upgraded. Currently, my OS is V4.5.0.175. I've recently updated both my 8310 Black Berry - same question parents. Before, I could access it via Device Manager. Now, I can't. Please help me!

  -Santos

  Ahhhh Yes... interesting... try these:

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

  I hope that something it is useful!

  See you soon!

• Data not updated blackBerry Smartphones when inactive phone

  Hi all

  Recently, I removed my main of my device e-mail address while he is on vacation.

  I just put back it, but now I find that data (emails and BBM) are not updated when the phone was in bag for awhile.

  If I put myself in response to or sending emails or BBM of unit all starts update again and all emails in circulation and BMMs come out at the same time.

  Everything working the normal flow is restored, but after being in the Pocket for awhile everything stops again.

  Any ideas?

  I noticed the problem when I started getting these archaic messages called SMS asking me why I do not answer to my BBM... naturally the idea of not receiving them is scaring me senseless!

  Kind regards

  Erik

  Hi and welcome to the forums!

  We need to know what version of the software on your device.

  Check the version of operating system of the device, and then use the correct steps to register your device. Basically, you refresh your network connection and the software to control the connection on your device.

  Thank you

  Bifocals

  KB23393 How to check the version of the BlackBerry Device Software installed on the BlackBerry smartphone

  KB00510 How to register a BlackBerry smartphone with wireless network

  KB02141 How to reset a BlackBerry smartphone

• BlackBerry Smartphones Please help - problem with blackberry curve 8520

  My fone doesn't let me edit or add new contacts, except if I add to my sim card then copy it on my blackberry. Its a new need that I noticed last night and I don't know what to do? I tried to remove the battery, and replacement but it did not work!

  Please remove Windows Live Messenger or Yahoo! Messenger for now until a new update was released because one of these apps version recently update is causing the problem for most OS5 phones...

• Update blackBerry Smartphones the my OS

  This morning I tried to update blackberry OS settings. I went into settings > device > software updates and choose the option to update the latest OS OS for my BB Curve 9360. However, it is now stuck on 11% BACKING UP a said was like this throughout the morning from 08:00. and the notice said that the fone will be inactive for only 2 hours. someone please help urgently as I am waiting for urgent appeals that I can't afford to Miss

  Hi Lemii_Loco

  Welcome to the BlackBerry Support Community Forums

  Personally, NEVER above the Air software update .the are a few suggestions for restore you your device from this situation:

  Credit JSanders

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Updated blackBerry Smartphones more recent BBM surveys

  I received a notification of the world BB app there is a BBM updated and installed the latest version. But I was not able to install the last world of BB. Now, I'm not able to use BBM as he continues to ask me to key in my BB pin and when I do, the message is "the server is not available. Don't know how to solve this problem and cannot use BBM now. It is very annoying. Help, please!

  Hi MaeKan

  On BlackBerry 7 devices, BlackBerry ID is deeply integrated into our device, this is the main key for many applications on your devices. On your device Homescreen go to Options > device > BlackBerry ID > press the Menu key > click on Check for Updates if updates are available, if it will download on your device.

  • KB23716 : What is a BlackBerry ID

  Like you have several problem with your device, please try these steps in a sequence:

  1 - Save your pocket computer.

  • KB00510 : How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 : Remove the maintenance book for the e-mail account to BlackBerry Internet Service from the BlackBerry smartphone
  • KB02830 : Send service for the BlackBerry Internet Service directories
  • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Once you did try BBM to see if it allows access. Or perhaps reinstall the BlackBerry Messenger application using the same method as mention earlier.

• BlackBerry Smartphones POP3 synchronization problem

  Hello

  I have a problem with a new installed Blackberry 9000 "BOLD".

  Blackberry Gets the emails from a pop3 account, pushed by the mobile operator.

  Everything works fine. Except one little tiny thing.

  On my old blackberry (8800), the system was similar.

  The difference was, he showed that the current emails that were present in the pop3 account.

  In other words: when outlook took e-mails from pop3,.

  the e-mails have disappeared on the blackberry.

  Now, I would get the "BOLD" 9000 to run similar. Right now,.

  all e-mail messages remain in the blackberry. It seems that the mails are

  marked after that that they were collected by outlook.

  The support of telephony mobile phone company advised me to use imap but

  I'm for shure, the system ran on the 8800 without IMAP as well.

  I don't like change in IMAP

  Does anyone have a hint for me on this?

  Thanks in advance

  Markus

  Hello

  Thank you very much for your help!

  I think I found it! After you set up the account pop3 on the vodafone site,

  I need to change the account again to get the option:

  Now, I'll try that, but I think it was the good tip, thank you!

  Good bye

  M.

• BlackBerry Smartphones Internet connection problem

  I installed Desktop Manager on my PC (that I don't know how to use, only a MAC user) reinstall my software of the unit due to a null exception error, as I was told to do it before.  I can surf on the ' net, but when he tries to synchronize, it can not find a connection.  I can go to any website and it will work but nothing to do with the blackberry software. I can't also be upgrading to the last DM. How I would get a version of 4.2, as mine is 4.3 something. I read that you don't need a connection, but can I reinstall the software for the device with it.

  I downloaded 4.7 on my mac and then place it on a flashdrive and then put it on my PC. I had problems when it came to upgrading the operating system because he said that I was part of BES or professional. So I just a wipe found in security settings after I backed everything up and my execption nowhere went. Then I restored the backup.

• Update blackBerry Smartphones Marshmallow for unlocked ATT Priv

  Hi I was wondering if there is updates when the fix will be available?

  http://support.BlackBerry.com/kb/articleDetail?articleNumber=000038204&language=English

  Thank you!

  roblucar wrote:

  Hi I was wondering if there is updates when the fix will be available?

  http://support.BlackBerry.com/kb/articleDetail?articleNumber=000038204&language=English

  Thank you!

  Hello

  Two copies:

  • https://supportforums.BlackBerry.com/T5/Priv/any-Marshmallow-news-update-for-non-at-amp-T-users-on-A...

  No need to post the same question twice... you were provided with 100% accurate information in this other thread. This site is NOT a place for official updates on anything... refer:

  • https://supportforums.BlackBerry.com/T5/welcome-introductions/new-how-this-site-and-formal-support-W...

  You must as KB says... wait and keep control of the KB for the updates. If you want to push harder, your channel is to push to ATT, since it is they who are in control of this last stage of the cycle version operating system.

  See you soon and good luck!

• Indicator of edge battery blackBerry Smartphones and Bluetooth problems

  The Priv is about 5 days old and has new updates are installed en all apps. The carrier is Rogers

  When I first turned it on the edge of the battery indicator came and it showed the power level and the percentage of the charge. Who has stopped working and then the "light strip" edge now works after a reboot from last night.

  The edge lights and stays on for about 5 seconds and then turns off then that plugged. There was an indicator that identified the percentage of charge and I think that the time to full charge. These details will no longer appear.

  Just rebooted it and then reconnected it and edge came to light on, stayed on about 5 seconds, then * beep * down. indicator % etc. came not

  Indicative on-board battery is turned on and ambient display is on

  Last night when he was in charge and I held it in my hand the edge of the battery light up and then turns off. If the Palm of my hand touched the lower right edge lighting turns off and then it shuts down when I moved my hand. When I placed my hand there once again he started. Connection loose?

  Bluetooth. When calls come sometimes in bluetooth works. If I turn my helmet a couple of times it works. Shouting works, but the call is maybe 25%.

  The listener a Plantronics traveler edge worked flawlessly with my old Q10 if this is not the headset.

  wilwoods wrote:

  The Priv is about 5 days old and has new updates are installed en all apps. The carrier is Rogers

  When I first turned it on the edge of the battery indicator came and it showed the power level and the percentage of the charge. Who has stopped working and then the "light strip" edge now works after a reboot from last night.

  The edge lights and stays on for about 5 seconds and then turns off then that plugged. There was an indicator that identified the percentage of charge and I think that the time to full charge. These details will no longer appear.

  Just rebooted it and then reconnected it and edge came to light on, stayed on about 5 seconds, then * beep * down. indicator % etc. came not

  Indicative on-board battery is turned on and ambient display is on

  Last night when he was in charge and I held it in my hand the edge of the battery light up and then turns off. If the Palm of my hand touched the lower right edge lighting turns off and then it shuts down when I moved my hand. When I placed my hand there once again he started. Connection loose?

  Bluetooth. When calls come sometimes in bluetooth works. If I turn my helmet a couple of times it works. Shouting works, but the call is maybe 25%.

  The listener a Plantronics traveler edge worked flawlessly with my old Q10 if this is not the headset.

  Hello

  The battery charge indicator will disappear if the phone is in a dark place. If you turn on the light in the room or even shine a flashlight on the sensor just below the listener, you will see the battery charge indicator again. It has nothing to do with you keeping the device or not.

  It was reported on misconduct... weather Bluetooth that connects to the listener or the car. A software update its in the works earlier this month (June). I can't tell if that delivers its treaties or not since I am not fully aware at the moment, what this update will correct or improve.