After removing a virus, have now disappeared files in Vista

Similar Questions

• After removing a virus from my computer, I can't access any of my programs like Windows Media Player. Pop - up says choose program to open the file type.

  After removing a virus from my computer last year, I struggle to access most programs such as media player and other things.  When I try to open something, I get a popup asking me to choose the program I want to use to open this file. For some programs, this file is actually listed.  But for the most part, they did not.  For example, Nero express is what I use to copy CDs or DVDs.  I have to go into a safe mode to use it as well as using programs to run virus checks.  I was told that the virus had somehow corrupted or affected my file extensions.  I almost had cheated using powerful PC Max but did some research beforehand.  Any suggestions?

  original title: File Extension problems

  If you need to go to Safe Mode in order to use certain applications (for example, Nero Express), particularly antivirus scans, you most likely have not successfully removed all malware from your computer.

  How did you remove the virus from your computer last year?

  You then install an antivirus application?  Which one?  Are you still using it?  What's his current subscription? Its subscription has already been authorized expiration?

  What version of Windows, including service pack, do you use?

  What other anti-malware software do you currently use?

  Have you analysed recently with the following free tools?  Otherwise, download, install, update and run scans (not simultaneously) with each of them:
  MalwareBytes AntiMalware
  SUPERAntiSpyware
  Like many also restore file associations.

  • Right-click on a file and select open with > choose program.
  • Look in the lists of programs (split in 'Recommend programs' and 'Other programs')
  • If you can't find the application you want to use to open this type of file, click on the button "Browse".
  • The "Program Files" folder should open (if it isn't, go to C:\Program Files
  • Find the program you want to use.  If you are looking in C:\Program Files\------, you determine which file is the actual program.  You should be able to tell from the icon.  If not, see note below)
  • Select the program (the exe file or the name of the program in one of these lists) and check the box "always use the program selected to open this type of file"
  • Click OK
  • Repeat the above for each type of different file according to the needs

  Note: If you need to determine the EXE file for an application, just right-click on the shortcut you use to start the program, and then select Properties.  Click on the tab "shortcut".  The 'Target' box contains the path name to go to the executable (EXE file) for the program.   For example, the executable file for Firefox is "C:\Program Files\Mozilla Firefox\firefox.exe"

  There are a few exceptions, including but not limited to Microsoft applications, which use a more obscure reference to the target.  Word, for example, indicates the 'target' as a 'Microsoft Office' gray of no matter the version.  The real exe for Word is 'C:\Program Files\Microsoft Office\OFFICEnn\WinWord.exe' where the nn refers to the version of Word that you have (Word XP/2002 is 10, Word 2003 is 11, Word 2007 is 12, Word 2010 is 14).

  If you need assistance with a shortcut that does not directly show the name of path, ask.

• Cannot connect to internet after removing a virus

  Can't connect to internet after removing a virus. Said in the currency manager there is a problem with the ethernet controller and can not find a driver when he found new hardware. Dell optiplex 260 - win xp - IE8

  Hi PamJones. Check if the network in Internet Explorer settings are configured to connect to a Proxy Server and remove the option if there is. To do this:

  1. Launch Internet Explorer (ignore the subject text unable to browse the internet).
  2. Click Tools > choose 'Internet Options '.
  3. Click the Connections tab.
  4. Click the "network settings".
  5. Make sure there's a check mark on the button "automatically detect settings".
  6. REMOVE THE check MARK from the option "use a Proxy Server for your network local (these settings will not apply to the VPN connection or access remotely).»
  7. Click OK to close the LAN settings window.
  8. Click OK to close the Internet Options window.
  9. Close Internet Explorer.
  10. Restart Internet Explorer.

  You are now able to browse websites?

• Toshiba sent my computer to remove a virus but now getting errors about GuxfL and SmartAudio2 does not

  Hello

  My computeer has been acting for a while and toshiba wiped my hard drive clean to remove a virus 'so-called '.  Now when I turn on my computer appea 2 messages: one I think is something like this GuxfL and said the following SmartAudio2 does not work because .NET does not work.  When I try to do some things, I also get the message that I don't have the installation of the Framework.  I know I have some framework but need full help for questions of computer repair.

  * original title - Hello, first thanks for any help offered. Help for computer with frame and 2 messages that appear when you turn on computer

  Hello

  Do you have an idea of what exactly Toshiba computer when you send it in for repair? The best way to solve this is probably going to be with Toshiba themselves.

  Initially, I visit the Toshiba site and find you the exact model of the computer and download the latest drivers for the machine.

• the application needs to restart after removing the application due to .png files.

  When images are imported under res/img /, the application needs to restart after removing the application.

  Even the functions related bitmap are invalidated, the application should always reboot after removing the application.

  recordPic private bitmap is Bitmap.getBitmapResource ("Record-Normal - 1.png");.
  stopPic private bitmap is Bitmap.getBitmapResource ("Player-Stop - 1.png");.
  infoPic private bitmap is Bitmap.getBitmapResource ("Info - 1.png");.
  setupPic private bitmap is Bitmap.getBitmapResource ("setup - 1.png");.
  private bitmap exitPic is Bitmap.getBitmapResource ("exit - 1.png");.
  calibPic private bitmap is Bitmap.getBitmapResource ("calibrate - 1.png");.

  The png files are under 24 KB.

  Does anyone know what is the problem?

  Thank you for your attention,

  After the resolution of the image to 14KO downgrade, the problem is solved.

• After removing the Tdss rootkit, computer laptop My Windows Vista Home Premium keeps restarting after the connection. __

  I had the Tdss rootkit on my laptop and removed using TDSS Killer of Kasperky. After the reboot, I have connected and saw a box that displays "Please Wait". After 5 to 10 seconds, my computer restarts. After the reboot, it shows options for Windows Vista loading, i.e. the safe mode, safe mode with network. I chose the mode safe mode with networking and everything works fine. The system properties box opens automatically. When I try to boot into normal mode, he repeated restart after the connection. I tried to run a restore of the system into safe mode with networking, but it tells me something about the system restore is in mode offline. I hit a brick wall and don't know what to do next. I don't want to if I have more options to factory default restore.

  The TDSS rootkit is very destructive.  It is not uncommon to make a computer work is not properly after removing it.  I advise you to restore your computer to factory default.  Not only is this the best option, it's the safest option.  I wouldn't consider the computer to be trusted without going through the restore process.  Even if you can be sure that 100% of the infection has been removed, you have no way of knowing what changes the malware made to the settings on your computer, which may be exceptionally vulnerable to future malware attacks.

• adding new files or remove the old Windows Media Player files. (Vista)

  Since June 2010, I was not able to add new files or remove the old Windows Media Player files.  I can click on a new file and play using WMP or add to a playlist that is currently playing, but it does not recognize that it was added after as I close the program and re-open it.  Or I can delete the files that no longer exist on my computer but WMP always has them as my files.  When I click on add new media, it recognizes the right amount of files I would be adding, says to add them and then nothing is there.

  Your media library has probably been corrupted. To reset, follow the instructions for WMP 11 Vista at http://zachd.com/pss/pss.html#medialibrary . Note the reset of the library will make you lose all the counts to play and possibly ratings too. Tim Baets
  http://www.BM-productions.TK

• Please HELP: after removing a virus I've lost all my personal files, and I have no restore points to use as recovery.

  I had a guest to use a program called Windows restore, it looked and behaved as if what I thought was a Trojan horse.  Then I left the guest to the top and ran rKill followed by Malwarebytes, then the computer restarted itself.  But here's the error I made.  One of the websites I've read about the virus, told to turn off Windows system restore before you run these programs.  So I did, without realizing that the practice has so deleted restore points saved in the system restore.  Only the initial programs supplied with my computer start the CPU appeared on a black desktop computer.  My photos, music, documents and other programs I download weren't there.  Empty all files in my profile in my computer.  In addition to the recovery of the system Windows if not, how can I retrieve this information.  I've used up what little knowledge troubleshooting I have.  Thank you for your suggestions.

  Your files have probably been hidden.

  This article includes a link (towards the end) to a program that can view your files.

  http://www.bleepingcomputer.com/virus-removal/remove-Windows-restore

• After removing a virus from the XP machine, now Start menu is empty

  Windows Recovery virus detected and deleted. However the records of program/menu start read "empty."  I tried "MS fixit '.  tried to manually reset the registry database "shell folders".  any other ideas?

  Hello

  · What is the service pack installed?

  I suggest you create another user on the computer and verify the results: how to create and configure user accounts in Windows XP: http://support.microsoft.com/kb/279783

  If the problem does not occur in the new user, and then follow the steps from the link below: how to copy data from a corrupted to a new profile in Windows XP user profile: http://support.microsoft.com/kb/811151

• I have XP and had a virus. I removed the virus, but now the system restore will not work. I tried Safe Mode but clings to the confirm restore point selection. Help

  System Restore will not work

  Hi FriendFriend,

  1. did you of recent changes on the computer?

  2. do you have security software installed on the computer?

  3. you receive an error message when running the system restore?

  I suggest that you put the computer in a clean boot state, and then try to clean boot.

  It is possible that some third-party programs installed on the computer is causing the problem.

  To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  If the previous step fails, then view the event logs to examine the system restore service errors.

  (a) click Start, click run, type eventvwr.msc/s in the Open box, and then press ENTER.

  (b) click on the category System .

  (c) click the Source tab to sort by name, and then look for "sr" or "srservice." Double-click each of these services and then evaluate the event description for any indication of the cause of the problem.

  Steps of troubleshooting for problems when you try to use the System Restore tool in Windows XP

  http://support.Microsoft.com/kb/302796

  Procedure to view and manage event logs in Event Viewer in Windows XP

  http://support.Microsoft.com/kb/308427

• Failed to retrieve the documents after removing a virus

  original title: strange Desktop

  Well, I recently opened my computer, which corresponds to about 1 year and a half old after cleaning those annoying false security virus and I noticed that my entire office was empty except for a few icons base such as computers that were left. This means that all of my pictures and word documents had "disappeared". In addition, I can't change the wallpaper of a photo or themes they have, I can use a solid color background. Now, back to the documents. I have the feeling that they are present, because when I save a document with a homonymous denomination on the desktop, it comes out with the classic "there is already a file with the same name... consider changing this blah blah" and I can play songs from itunes that well that are invisible on the desktop come from there. For more details, I created another account and it works very well in the show view-images and background themes. My thingy user accounts file is empty which is weird, because it's supposed to be where are all my documents, but I always have to open some that are in the recently opened in Microsoft word.

  The point of this question is just to ask if any1 else has had a similar problem and what to do? I prefer to recover my documents word if possible, but if this is not possible then I will just sacrifice their.

  You can check your download folder if you have not already, or if you received these documents in an e-mail or never sent, they could possibly be, check all mail or sent mail.

  You probably understood by now to do the manual backup is pretty important now days with any malware threats out there.

  Malewarebytes doesn't do a good job and is much better than what microsoft can do with security essentials garbage.

  Another good free product that is inexpensive to purchase so is.

  http://www.SUPERAntiSpyware.com/?tag=SUPERAntiSpyware

• After removing a virus, Security Center is disabled in XP

  have picked up a virus, a scanner and abducted, kept on getting spam ads, run cc cleaner and removed as advised. told me that I had a password thief, after running vacuuming my closed Security Center and the page is not available to restart, can someone help me out here.

  See this:

  http://support.Microsoft.com/kb/2271812

  http://social.Microsoft.com/forums/en-us/onecareanti-virus/thread/39b6de3b-2d10-4f18-8afc-463d93840c2c

• Performance issues in XP after removing the Trojan horse, now get "the application or DLL C:\Windows\system32\qnwzuc.dll is not a valid Windows image.

  I have a Toshiba laptop older, bought in a shop of second hand computer, running XP Home. I have no "Setup disk.

  I get this pop-up message: "the application or DLL C:\Windows\system32\qnwzuc.dll is not a valid Windows image. "Please check this against your installation diskette."

  I also get about 20 pop different messages, like this: Image Bad - Isass.exe, bad Image - OSA9.exe, bad Image - msimn.exe, mbamgui.exe, bad - services.exe and so on

  Just download and run StopZilla, which found Trojan called TDSS and removed him, but these messages are unchanged.

  The computer is much slower that used to be, sometimes turns off automatically.

  I have a Toshiba laptop older, bought in a shop of second hand computer, running XP Home. I have no "Setup disk.

  I get this pop-up message: "the application or DLL C:\Windows\system32\qnwzuc.dll is not a valid Windows image. "Please check this against your installation diskette."

  I also get about 20 pop different messages, like this: Image Bad - Isass.exe, bad Image - OSA9.exe, bad Image - msimn.exe, mbamgui.exe, bad - services.exe and so on

  Just download and run StopZilla, which found Trojan called TDSS and removed him, but these messages are unchanged.

  The computer is much slower that used to be, sometimes turns off automatically.

  If I bought a used computer, no matter who previously owned, the first thing I have with it would be to reinstall the operating system itself. You know not how the computer has been maintained, which has been incorrectly installed, what is missed, what virus and spyware, there may be, etc. I would not live with someone of another errors and problems, possibility of kiddy p0rn, etc, and I would not recommend anyone else to do.

  Your choice of course, but in my opinion, you're playing with fire if you reinstall Windows properly.

• Recently infected with the Trojan virus, have now several questions

  I was recently infected by Trojan virus a few weeks ago, MS Essentials virus caught to end apperantly damage was underway that the alert was serious asking for removerror code 0x8004ff71, which can make to fixal I've respected since then I can't find my files, documents, photos, etc. whenever I try to go find help or run a program onany of the m of support sites , windows or fix etc I get error window showing black & red Windows Essentials screen with the error code following 0x8004ff71 what can do for restorle it is something extra about OS not compatible Please help, I am at a loss!

  Gloria Luna

  (deleted)

  Original title: Windows operating system

  You have a System Restore point set before the beginning of the sentence, then it might be interesting to try.  If the system restore will not start or run successfully in Normal Mode, it can run in Mode safe.  System Restore can also be run outside of the Windows via Recovery Options operating system.

  Startup options (including safe mode)
  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/default.aspx/KB/929135

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista (or 7)
  http://support.Microsoft.com/kb/936212/#appliesTo

  With the help of the environmental recovery of Windows 7 or Vista system restore
  http://www.bleepingcomputer.com/tutorials/tutorial142.html

  See if this type of analysis will run in Mode safe and clean your machine.

  Malwarebytes' Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntispyware
  http://SUPERAntiSpyware.com/

  With lack of personal files and the malware infections that you may need to get a computer expert to sit in front of your machine, it may not be the type of problem solved easily via the Forums.

• The records on behalf of a user lost after removing a virus

  One of the user accounts from reports of security of MS Security alerts, and then disk errors.  A ran the anti-virus and search & destroy SW and still had problems.  Finally had no security alert but has lost all records to a nonadministrator account.  A run the day before system restore and then chkdsk but records are always lost.  Is it possible to recover the files user account?

  Hi Roy,

  ·         What is the size of the folder where you had your files?

  Try the following.

  Step 1: Check the size of the folder where you had your files. Right-click on the folder and select Properties.

  Step 2: Check if the files are hidden.

  Microsoft Windows XP - files and folders hidden view