4 no serial number can not be upgraded to Adobe.

A few years ago, I bought Lightroom 4 on the Apple App store, he is not come with a serial number. Today, I bought the upgrade to Lightroom 6 through Adobe. I have the serial number for LR6. When I try to install LR6 it asks the serial number for LR4. (Which I did not because he did not part). It does allow me to install without serial. I did a 'chat' with adobe customer service but am nowhere.

Someone at - it suggestions?

Uninstalled, reinstalled LR. Still could not get around the serial number thing. I had to send back the upgrade. They have not yet processed the refund. I'm struggling with the customer service. I was caught in a phishing scam in adobe forum pages. Someone has been in contact with me claiming to be the help of Adobe initiated by my post here. I finally realized it was a scam when they asked Adobe and my password. And I'll still have to pat the full price of $149 to upgrade to Lightroom6. Just stick with LR4 for now.

It was the most frustrating experience.

Tags: Adobe

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