6 Lightroom from Adobe directly but serial number can not be validated

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• After the purchase of Adobe Acrobat with serial number, can not activate it with identification code Adobe that has a prepaid subscription to CC

  TLDR: After entering the serial number Adobe Acrobat Pro, it asks me to connect with my Adobe id, I'm doing this, and then he said to log out of 1 of my 2 computers with the subscription of cloud that I have, which makes it useless, as I bought so I can have 3 PC running adobe acrobat.

  I have AN account with BOTH the following:

  1 subscription creative prepaid cloud - PC 1 and 2

  2 adobe Acrobat Pro Version 12 - bought September 2016 - PC 3

  Please take note of that above is under a ADOBE ID account

  Steps to follow:

  1. I have creative cloud on 2 PC, I have adobe Acrobat DC running on two of them

  2. buy and download Adobe Acrobat Pro DC with serial number

  3. I have install Adobe Acrobat with serial number on PC #3 with no creative cloud software

  4. on the PC n ° 3, he is asked to log in to my Adobe ID to use Adobe Acrobat.

  5. I do this

  6 adobe tells me that I need to log out of 1 of my 2 PC, so I can use Adobe Acrobat

  Question:

  7. why?... I bought Adobe Acrobat for $500 USD for I can use it on my 3rd PC!

  Why Adobe doesn't realize that I have the serial number registered under my account, so I can use it on my 3rd PC?

  This Adobe Acrobat is NOT part of my subscription of cloud!

  What should I do?

  How to use my PAY Acrobat on my 3rd PC?

  Or open a separate account and request to transfer your individual copy of Acrobat for it. Then connect to that account on your computer to third and you should be fine.

• I downloaded Lightroom 6 thanks to Amazon and never received an email from Adobe with the serial number, I need to finish my license/registration for the product...where/how can I get the serial number?

  I downloaded Lightroom 6 thanks to Amazon and never received an email from Adobe with the serial number, I need to finish my license/registration for the product...where/how can I get the serial number?

  Hello dakineny,

  Please refer to the link given to find your serial number: quickly find your serial number

  It will be useful.

  Concerning

  Bianka Attre

• I bought the upgrade to Lightroom 6, downloaded the dmg file I put the serial number and I get the message: THIS SERIAL NUMBER can NOT BE INVALID what do I do?

  I bought the upgrade to Lightroom 6, downloaded the dmg file I put the serial number and I get the message: THIS SERIAL NUMBER can NOT BE INVALID what do I do?

  Hello

  Please see: -.

  Impossible to validate the serial number

  Error failed to validate the serial number | CS6

• Activation Adobe XI says "serial number is not valid...". ", but I have it in my profile and emails.

  As I mentioned in the header when I try to activate Adobe XI, it shows this error:

  

  I checked the serial number in my profile and email: it's just fine. What am I, I guess what to do?

  Kind regards

  Andrey.

  Hi Andrey,

  According to the guidelines of your account, you have a copy of Acrobat Standard XI and the serial number starts with 1016-***-***-***-***-*** and you try to install Acrobat PRO that is the reason why you get this error.

  Please uninstall Acrobat PRO XI and install Acrobat Standard XI from the link below: -.

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html

  I hope this helps!

  Thank you

  Tanvi

• 4 no serial number can not be upgraded to Adobe.

  A few years ago, I bought Lightroom 4 on the Apple App store, he is not come with a serial number. Today, I bought the upgrade to Lightroom 6 through Adobe. I have the serial number for LR6. When I try to install LR6 it asks the serial number for LR4. (Which I did not because he did not part). It does allow me to install without serial. I did a 'chat' with adobe customer service but am nowhere.

  Someone at - it suggestions?

  Uninstalled, reinstalled LR. Still could not get around the serial number thing. I had to send back the upgrade. They have not yet processed the refund. I'm struggling with the customer service. I was caught in a phishing scam in adobe forum pages. Someone has been in contact with me claiming to be the help of Adobe initiated by my post here. I finally realized it was a scam when they asked Adobe and my password. And I'll still have to pat the full price of $149 to upgrade to Lightroom6. Just stick with LR4 for now.

  It was the most frustrating experience.

• Serial number - can not use my 14 photoshop it says it in use maximally allow?

  '

  If you try to activate a new installation, and it is said that you have reached the maximum allowable limit, you have to disable at least one of the previous facilities (you are allowed two at a time).  If you do not have access to disable then you will need to contact the Support from Adobe via chat and ask them to deactivate your facilities for you.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat

  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

• minha versão of tests expirou very estou wear mas não usá - lo por não ter o serial number can not...

  minha versão of tests expirou very estou wear mas I can not usá - lo por não ter o serial number

  The order in which you have not yet made it through. You place this unit today in stores of digital river. Please wait for a while get the completed order.

  Concerning

  Stéphane

• I get the message that my serial number is not valid.

  Hi - I need to install CS6 on my computer and I have a serial number that correspond to what I can find on my page of adobe. But the system will not be validated this number. What can I do?

  Solitaire

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• Purchase additional download bundle, serial number does not

  I received an email last Wednesday that said I was out of downloads. I followed the link, bought a few others and received an email from Adobe with a serial number. When I put the serial number it says 'serial number not valid.

  I went through 20 layers of Adobe customer support and nothing has been resolved. I tried the serial number again this morning and have always the serial number is not valid.

  I need to get to the right person at Adobe.

  Thank you

  MaryAnne

  Hi Maryanne,

  It is now resolved. The bundle has been added to your account and you should have received a notification e-mail confirming this.

  Neil

• Could not load the LR 6 on my laptop - I get "update serial number: serial number you provided is valid, but calling it a product was not found on this computer."  I downloaded, from the Adobe Web site and given the serial number when I bought L

  I'll put up a new Macbook Pro the retina, bought this week, and try to install the copy of LR 6 I bought in September 2015.  It is currently loaded on my old Macbook Pro.  I understand that my license allows me to install this on two machines;  This is particularly important now that I move from an old machine to a new one.

  I downloaded the complete file of the LR6, but when I try to install, I get "update serial number: serial number you provided is valid, but calling it a product was not found on this computer."

  I gave the serial number under my account on the Adobe website and delivered when I bought LR 6 September 2015.

  It is said to "Select a product", but only gives me options of Lightroom 1-5, not 6.  My new LR 6 license is useless just 6 months after purchase?

  I opted to buy 6 LR on perpetual license rather than a subscription monthly CC, as my country's currency is devaluing rapidly and I need to be able to afford access.  But now Adobe does not seem to recognize the validity of the copy that I own.  In fact, it is difficult to find a reference to LR 6 on the Adobe web site.

  Can anyone help?

  Thank you

  It shows the message you have purchased an upgrade license, and it asks you to select the older version that you upgraded and provide older version serial number as proof that you are eligible to use the upgrade.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• In Adobe buy screen serial number, the "Download" button directed me to a download Avarto Bertelsmann.  I have too drive my Mac, security s and downloaded files.  Avarto installation was a failure and then found another site from Adobe who succeeded

  In Adobe buy screen serial number, the "Download" button directed me to a download Avarto Bertelsmann.  I have too drive my Mac, security s and downloaded files.  Avarto installation was a failure and then found another site of Adobe which was a success.  Should I be concerned about the unsuccessful Avarto download?

  I've never heard of this person/company/link... but I'm not on Windows, Mac

• Hi I bought Acrobat Pro a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Can download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  Hi I bought Acrobat Pro for my pc a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Managed to download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  probably not.

  you need a platform swap (Exchange a product Adobe of a different version of the language or platform) but which is only supported for the latest versions of adobe.

  You can get the upgrade pricing and exchange platforms, or use an abonnemement DC acrobat and use on both platforms.

• I don't have a MAC no external CD and I bought Lightroom 5 some time ago, how can I download Lightroom 5 and enter my serial number, I always see 6 of Lightroom, but not version 5?

  I don't have a MAC no external CD and I bought Lightroom 5 some time ago, how can I download Lightroom 5 and enter my serial number, I always see 6 of Lightroom, but not version 5?

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't

  During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't chat. Please advise!

  MoeGhazal I have reviewed your account and it seems that you have upgraded to a volume license CS4 Design Premium for an upgrade of retail Design Premium 5.5.

  I also shows that you have made two purchases of CS5.5 Design Premium, but the second purchase was cancelled.  Make sure that you use the serial number that ends in 7886.

  If you are using the correct serial number, then it is likely, that the installer won't recognize your serial number of volume license CS4 as being valid for upgrade.  If you can contact our support team you can be traversed through an unlocking procedure to allow you to proceed with the installation.  You can contact our team of support directly in Contact with the customer.  You can try to install a web browser, you have not previously used.  It of probably a toolbar or other software applications affect your ability to access the media cat successfully.

  If you are unable to reach our support team, then please check your account information is accurate.  If you can please then update this discussion after the confirmation of this so I can ask a member of our support team contact you directly.

  I would recommend again reaching out directly if possible it will be the most effective method to resolve your current error.