After unchecking PCoIP gateway secure on the internal connection server, a certificate customers get software View error

Hi, we recently changed one of our servers in connection view by deselecting the secure gateway PCoIP setting and then using this server for internal connections of our virtual machine. For the most part, we use zero clients and have no problem connecting on their part to our desktop computers, but when trying to connect by using the client software to view from an office inside the network, we receive the below error.

view-cert-error.PNG

As you can see above, our server has a proper cert. I found the following KB that seems to treat my symptoms precisely. However, the KB seems to assume that we want the connection to use the bridge safe, that we do. See below for the values in the ADAM database. As you can see, they are currently empty.

pae-ssl.PNG

Considering that everything works well my zero clients, I'm reluctant to mess around with this setting to correct a few clients software. Can anyone suggest another option, or give any indication why this could happen?

Hi, in the case where this never helps anyone else, I have solved this. I realized that we still had the box for secure HTTPS Tunnel. After unchecking the software view client is more than survey errors and connects properly.

Tags: VMware

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