After updating my computer, I need to re - install lightroom, but my old serial number will not work.  Any suggestions?

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• My (valid) serial number will not work on a new computer

  I'm entering my serial number to authorize the CS6 Design & Web Premium on my new Macbook Pro.

  I get an error message "serial number you provided is valid, but calling it a product was not found on this computer ' and It asked me to choose a product calling it CS5!

  I checked on my Adobe account that I use a serial number valid CS6!

  What I am doing wrong?

  The message you are referencing indicates that you are installing an upgrade version.  He is not able to find the old eligible version that you upgraded.  It is probably to provide a selection list and entry field where you can identify the older version and enter its serial number as proof that you are eligible to use the upgrade.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• Hi I have photoshop installed 2015 but some of my plugins do not work and I need a copy of Photoshop CC 2014 where can I find the download for it?

  Hi I have photoshop installed 2015 but some of my plugins do not work and I need a copy of Photoshop CC 2014 where can I find the download for it?

  You can download previous versions of Adobe Creative applications - please see this document for instructions:

  http://helpx.Adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. HTML

  * note: If you are using a trial membership, so you will not be able to download previous versions

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• Serial number does not work after the transfer of OSX and apps for the new Macbook Pro

  My serial number does not work after the transfer of applications and OS X for my new Mac.  Although the Adobe specifications say it is compatible with the older OS X, it does not seem to have no compatibility issues because

  -My old Macbook Pro has Yosemite and was fully running CS5 Web premium without a problem.

  -My new computer has the same * exact * OS X transferred in which the suite was fully functional with the trial.

  A support of top-level, software engineer, or someone who takes care of the soap operas could

  -Please provide a number of test series to test with?

  - And/or activate my series?

  - Or show how to disable the publication series on the old disk hard if I can't use the old computer?  So that I can use with the new computer?

  I chatted with technical support that keeps saying that it's a compatibility problem, to install with old OS X or buy a newer version. But I know that CS5 works with Yosemite (as I use it myself), and the only question I had is that serial # says invalid, which is separate from the functionality of the program.

  I'd rather not spend hundreds more to get a new suite, when I spent a lot for CS5 already and know is fully functional on Yosemite.  I have also not return to an older operating system and break things.

  Moreover, I used to be a general technical Support and I am a coder of web applications, so I understand that this isn't just some sort of "reboot" of the question

  No info to solve this, or a means to achieve at the highest level Tech support, would be greatly appreciated!

  Thank you!

  Transferred apps will certainly question of activation, because licenses files creation is completely dependent on machine, it willl created according to the particular Machine ID, if you transfer the application from one computer to another, there is incompatibility.

  Therefore, it is very necessary that you are using the original installation media.

  Download the CS5 products

  If you do not agree with the process of removing and reinstalling, try wiping the contents of SLCache and rename the SLStore folder.

  
  

  WARNING: Do not forget once erase you the contents of this folder, all Adobe applications will ask the new license or re-enter the serial number.

  Location: /Library/Application Support / Adobe.

  It is strictly recommended to install Adobe applications using the original installation media.

• Old computer is dead, have the disc Lightroom cannot find the serial number, I got when I bought the software.  Where can I get the old one or new to load my software?

  Old computer is dead, have the disc Lightroom cannot find the serial number, I got when I bought the software.  Where can I get the old one or new to load my software?

  Hi Peter,.

  Please check the help below document:

  Quickly find your serial number

  In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts

  Kind regards

  Sheena

• I need to re - install Photoshop and my serial number does not work?

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  I am trying to install CS5 on my new computer. My other was stolen. Serial number does not work.

  If you can't find your serial number (http://helpx.adobe.com/x-productkb/global/find-serial-number.html), you must contact adobe support (http://www.adobe.com/support/chat/ivrchat.html).

  If you do not find your installation disc: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

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• no WiFi function on my iPhone 6 after update to iOS 9.3.2; also time more bad ist and iCloud functions do not work correctly

  Hello

  as the title already says: after I updated my phone to the latest version of iOS Monday wi - fi does not work, phone resets itself at least twice a day. Also time is put in and of itself bad and getting stuck at the same time for several hours in a row without iMessage function.

  I reset the phone once the settings and a second time with iTunes after a re-download of iOS via my Mac - no change in function.

  Thanks for your suggestions and help!

  Looks like you have done everything you can do including reinstall fresh iOS in iTunes.  I would recommend going to https://getsupport.apple.com/ and to the diagnosis when you are prompted, then choosing an option to talk or go to Apple, so they can determine if you have a hardware issue or is it bad software.

  Good luck!

• Old laptop broke, lost CD to install it, but have the serial number, how do I get the PS Elements on my new computer laptop?

  Hello

  My old laptop was able to break on me, so I had to get a new one. Initially, I bought a tablet of bamboo comes with Adobe Photoshop Elements 5.0 (it happened quite earlier, in fact). I searched the CD install on my new laptop, but I failed to find it and after going through my room throughout the whole garage and cellar, I came to the conclusion that it's probably lost for good. It seems too have registered my product before, but I don't remember my old Adobe ID or password or anything. Also, I had to change emails because my old one hacked, so the email associated with all that was my former Adobe ID is now useless for me. However, I still have my serial number of the product, and I want to know if there is any way I can get possibly the items on my new laptop without having to pay for it. I was actually very happy with Elements 5.0, I don't really care get the version update unless necessary somehow. Is there a way this can possibly be done? Any help is appreciated at all very well.

  Also, my old laptop is a Toshiba PC laptop, and now I have a laptop Dell PC, so no Mac for me. Not sure if this is relevant, just thought I should probably include just in case.

  Thank you!

  Unfortunately, the oldest available version of Photoshop Elements is version 7.  I don't know of any resource to download version 5.

  If it is doubtful that the former of a version would work on a new machine.

• Update the serial number will not take

  I have a copy of 2011 of "'Adobe Design Premium CS5 5.0 MAC Upsell" (as indicated on the invoice) and bought an update out of the Adobe site for Adobe Creative Suite 6 Design & Web Premium (Mac, English). "

  
  

  The site accepts my card and took the payment, but my applications will not take the new number series as an upgrade. They return an error that it is not a product. How can I get a serial number that works?

  If your previous version's education, you can't spend... Since the educational versions are sold with a discount

  Otherwise, since this is an open forum, not Adobe support... you must contact Adobe staff to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

• After that re install flight sim 2004 in win 7 will not work correctly now, it was ok until I have probably chosen to quarantine a file on Bullguard

  This prog worked ok, until bullguard prevented with a file tmp 141.les e5d came and then I think I chose the wrong option.

  Hi KeithHowells,

  ·         What happen when you try to run the game? It gives you an error code or message? If Yes, what is the code or an exact error message?

  I suggest you perform the clean boot and check if the problem persists.

  Place the computer in a clean boot state, then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

   

  Note: After troubleshooting, be sure to configure the computer to start as usual as mentioned at step 7 of the article mentioned above.

  In addition, open Event Viewer and check if there is no significant error messages/codes related to the issue.

  Open event viewer

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

   

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

   

  You can also see the following article for more information about improving the performance of your computer:

   

  Optimize Windows 7 for better performance

  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

   

  Let us know the results.

• Serial number does not work on the second computer. If it is limited to only one?

  I was wondering if Photoshop Elements can be installed on a computer?

  Go here and use the chat option to resolve the problem:

  Contact the customer service

• Serial number does not work on the lightroom that I try to install on my new computer - switch from an old COMP. thoughts?

  Hello

  I have a new mac and that you have downloaded lightroom - entered my serial number (lightroom on old mac) - and it is not accepted. Thoughts?

  here

  Adobe - Lightroom: For Macintosh: Adobe Photoshop Lightroom 5.7.1

• My dose of serial number doesn't work anymore after when I moved the new computer.

  Hello everyone. Please give me a solution.

  I used be used lightroom 5, and I changed my computer. Now I can't use lightroom with the old serial number.

  Now, I found the solution.

  The problem was Lightroom 5 with Lightroom 4 serial numbers.

  Thanks Brucgovn.

  Nice day. ^^