AIO HP 8610 Pro: new printer

Similar Questions

• All-in-one Officejet Pro 8610: 8610 Pro HP Printing Assistant has no Scan Options

  Recently installed new software last 8610 and downloaded.  Not install the option to order ink automatically.

  The device uses the ATF feeder to reproduce documents, but did not during the scanning - it assumes that the document is on the glass, while feeder warning tones and the display Panel recognizes that a document is in the charger.  I went to the computer and access to the HP printer Assistant by some other items, but see that I don't have any options for scanning under HP printer Assistant. I ran HP Update for this printer and it says my software is up to date.

  What Miss me?

  Hello

  Thanks for the comments, it seems that, somehow, older drivers are in conflict with the 8610 causes the scan communication error.

  Glad to see everything is working now.

  Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

• New printer Officejet - 8610 pro - after having installed a noise strong cartridges occurs

  Trying to set up a new printer, Officejet Pro 8610. Installed the cartridges - when he tried to calibrate them there was a clicking noise, it cancelled the calibration.  The sound repeats whenever I try to do anything. I tried to reinstall the cartridges. The machine itself does not indicate a problem, and seems to be ready. So far I tried only to copy, which failed. Everything turns and noise.

  The problem was solved by replacing the printer.  Believe me, I've tried all the tricks, reloading, disconnect, etc..  Finally called HP Support - which was very good - and they have helped me determine that I had bought a defective machine.  Replaced it and the new one works fine.

• OfficeJet Pro 8610: Times New Roman fonts will print on HP Officejet Pro 8610

  My new HP Officejet Pro 8610 not print documents, spreadsheets or test pages to printer containing the font Times New Roman (of any size).  It does not have a job in the print queue.  In Excel, I get the error message "Generic_2_Q294552".

  My configuration: computer a HP Pavilion Elite NY809AV-ABA e9119t; running Windows 7 Enterprise SP1; HP Laserjet 5 L, HP 1310 PCS and HP D4360 all print do it very well.

  My new printer: HP Officejet Pro 8610, FDP1CN1502AR firmware revision, connected via a USB cable.  [Also connected via a cable to cable modem ethernet.]

  What I've done so far to help out the last 3 days: reinstalled printer (3 times), the most recent today with a published installer today. restarted the printer; restarted the computer after every significant change; updated the firmware in the printer; tried two different USB cables; tried to print fonts in Microsoft Word 7, Microsoft Excel 7 and directly from the font file; Reinstall the fonts Times New Roman of backup; visited the forums and tried all the solutions I have for any similar problem; tried the winprint, hpzppw71 and hpzpplhn print processors with RAW and NT EMF 1,008 formats data types; found and fixed all the problems I have found with all hardware and software, as well as to the latest updated version of the software.

  Finally, I seem to have problem solved for me.

  First of all, a few comments, just for the record:

  -in the affected user accounts, "Print Test Page" fails in the printer properties, but HP printer & Scanner doctor said that everything is okay, and printing test page without any problems

  -newly created user accouts working fine

  In the end, I recognized that my user accounts have a default TEMP variable: I redirect to the HARD drive to avoid piercing main SSD drive for temporary files. Setting permissions on this directory to the user everyone "Full control" (not only 'Edit'!) does the job: printer starts to print correctly. Phew!

  I hope that this helps you, Tom and others get this problem!

• HP OfficeJet 8610: Install a new printer to replace an old HP printer

  I don't know what software to remove it from my computer.

  I am replacing an OfficeJet 7310 with an OfficeJet 8610.

  I installed the printer, then ran the tool on the site to make sure that it was installed correctly.

  I can't access my printer features as Solutions Center will not update. Looking for the old OfficeJet 7310.

  Here are the messages:

  Use the tool, you said. Yes, I did. Everything is installed correctly, here is the message: the current full HP software is already installed and drivers seem to be installed correctly. To check the functionality completely, click on the Test button below.
  
  Then I click on the HP Solution Center program.
  HP solutions Center can not run because your device installation is not complete.
  Please connect the USB cable or re-run the Setup program from the installation to a network installation CD.
  If it does not complete the installation or if you do not have the CD, access the HP help files, blah blah blah

  Hello

  The HP Solution Center program is affiliated with your old printer, it have nothing to do with the most recent 8610 printer.

  I would say running the 7310 below installation selecting uninstall, which will remove all the components of your old printer such as the driver of the printer, the HP, the features of HP digital imaging solution center to avoid such confusion:

  http://ftp.HP.com/pub/softlib/software11/COL30951/MP-76831-1/AIO_CDB_Net_Full_Win_WW_130_141.exe

  The software for your new printer (HP Priner Assistant) can be started by clicking on the HP Officejet Pro 8610 icon from your desktop or from the startup of the printer folder.

  Respect,

  Shlomi

• HP Office Jet Pro 8610 do not print, but will only fax

  We have a HP Office Jet 8610 Pro and it worked fine until we hung like a fax also Thursday.

  He used to copy, print, scan perfectly but it takes a new fax machine, so we went and bought the phone cord and hung a fax and telephone line with built in answering the Office Jet and the fax jobs, but now it not print a document in Open Office to the printer because she's trying to make a fax cover page.

  I've ran out of ideas can you please help?

  There are two pilots "printer" there, to print, choose the "printer Officejet Pro 8610' instead of the 'Officejet Pro 8610 FAX. Probably, you set another value by default when the fax feature is added, which is for the PC - fax. If you use the print function more often than the fax, make non-fax the default printer.

• OfficeJet Pro 8610: HP OfficeJet Pro all-in-one 8610 do not print each attempt

  HP OfficeJet Pro all-in-One 8610 print intermittently

  11/09/2016

  This is a request for additional assistance from HP, Apple and AT & T Community Forums

  Machines and affected software:

  Printer HP OfficeJet Pro 8610 e - All - In - One.

  Serial number: CN4CNE3463

  Last updated: 06/09/16 (Version 5.0 (4.1.1 P, S; 5.17.1 F).)

  iMac 21.5 inch late 2009 (daily use)

  Serial number: W89415S5PC

  OS X El Capitan: Version 10.11.6

  MacBook Pro 13.5 inch late 2009 (occasional use)

  Serial number: W8942UW766D

  OS X El Capitan: Version 10.11.6

  MacBook Air 13.5 inches mid 2012 (daily use)

  Serial number: C02HX3ZADRVC

  OS X El Capitan: Version 10.11.6

  Wireless router: AT & T U-verse ARRIS NVG589

  more AT & T Wireless Access Point VEN501 device

  Wireless Router Range Extender: Linksys RE6500

  Multipoint unresolved printing problem:

  HP OfficeJet Pro 8610 had printed out successfully all the three above mentioned computers since the purchase of the 04/04/2015. End of August 2016 he started intermittently refusing to print wireless, sometimes do not connect wireless or holder from job to job.

  09/06/16 I posted the question on the Forum of community HP between 07/09/16 and 08/09/16 had dialogue on possible solutions. I followed the Commission received and interpreted it following recommended tasks - all without result:

  (1) sequential power off and cord power to the router Range Extender, OfficeJet 8610 Pro and iMac and removal after 60 seconds of powering the devices in the same order. Result: would not print.

  (2) off wireless to iMac. IMac connected to a printer via an Ethernet cable. Printer would not print.

  (3) tried to scan the printer for iMac's wireless: would not scan.

  (4) tried Scan via an Ethernet cable from the printer to iMac: Scan worked.

  (5) connecting iMac via an Ethernet cable to the router and printing system reset iMac to remove the printer and then added printer as directed by its name: HP OfficeJet Pro 8610 [455491]. The results have been mixed:

  (a) wireless to iMac to the router and Ethernet cable router for printer: test page printed.

  (b) the iMac to the router and wireless router for printer: test page will not print.

  08/09/16, having nothing specified by HP Community Forum, I contacted AT & T, the provider of my router and all my services (wireless, broadband, Internet, fixed phone) for the Support service.

  AT & T: recommended

  (1) make a new Setup wireless printing HP itself using my secure wireless network name and password, and then perform a reboot of the router. Between the two actions (new set-up and router reboot), the printer starts and print a previously submitted test page. To confirm that the printer was actually working, I turned off the printer, waited, he turned back and tried to print Test page: the page not print.

  (2) AT & T then told me to do a new manual of the printer setting. Just as I got Set Up on the screen of the printer, the printer prints the Test Page.

  AT & T told me that the printer should work fine now.

  Once I have shut down my system and restarted the 09/09/16, I found that I could not print anyway:

  Wireless to the router for printer

  Wireless to the router and Ethernet cable for printer

  Ethernet cable to the router and wireless to a printer

  Ethernet cable for printer

  Another experiment on 11/09/16 led to erratic printing depends on the original machine:

  1 iMac for HP printer: wireless printer for iMac gives not the Page of Test sent for printing, but a series of blank pages, followed by several pages of code and followed by more white pages. Code pages are all the same and then talking about the Cambria police (body).

  a. the first pages all State: %! PS-Adobe-3, 0% APL_DCS_Encodiong: UFT8% APLProducer: (Version 10.11.6 (Build 15 1)

  b. human beings second page with: 14 start/FontName dict / TJOLUV+ def Cambria

  Page 2 on three subsequent print reading attempts the same as above, except for a different set of letters before "+ Cambria". A UAXKPA, a JJCFBS, and the third is WOKHHG.

  2. yet, when I tried to print the Test Page of the MacBook Air and MacBook Pro wireless, printing is successful (i.e., the test page prints and do not print pages blank and coded.

  I'm sorely need a remedy to this overall situation.

  • What is originally intermittently, the HP printer?
  • What is originally a wireless printing and Ethernet to vary?
  • What is causing the iMac to print Virgin and code pages when the MacBook Air and MacBook Pro both print pages "regular"?
  • The question one demanding a new router?
  • DOE the question indicates the need to uninstall the printer and then perform a reinstall?
  • With all machine software updates could be software problems cross machine?

  Link to the firmware.

• HP OfficeJet Pro 8610: HP OfficeJet Pro 8610 do not print

  Hello

  I use OfficeJet Pro 8610 as a network printer. Three computers have access to it. Two PC works fine with the printer, a - is not. The problem is the computer with Windows XP (the other two are: also a XP and Windows 8).

  I installed the drivers and software with CD. OJ8610 is visible, it is under "devices and printers".  When I try to print something I get messege that the page is sent to the printer, but later there is no reaction. There are no jobs in the queue.

  Can you provide assistance for this situation?

  It seems that my problem is solved. I did it, it's always before trying your solution.

  That's what I did:

  1. I uninstalled the drivers and the software of the instrument;

  2 rebooted in Safe Mode;

  3 restarted again and started Windows normally;

  4. connect the device to the computer via the USB cable.

  5. install the drivers - NOT to launch the HP CD, but using "Add new printer" Wizard in "printers and faxes" under the control panel (when asked for the location of the drivers, I indicated on the HP CD).

  6. I printed the test page - and it worked.

  7. then, I installed the device as a network using CD HP printer.

  8. I have test page printed successfully as a network printer using my camera.

• HP Officejet Pro 8610: Bought new HP 8610, need to Exchange unused ink cartridges of old 8500 more

  Hi - my Officejet Pro 8500 has more had printing problems so I just replaced it with a new 8610 of Officejet Pro.   Unfortunately, I have 8 ink cartridges 940XL new for the old printer that I can't use (3 black, Cyan/Magenta/yellow 5).  Can you help me with an equivalent amount of cartridges 950XL and 951XL who will work in the new printer 8610 Exchange?

  Hello @JKL1,

  Welcome to the Forums of HP Support!

  I understand that you are looking for a way to Exchange nine ink cartridges HP 940XL for your defective HP Officejet Pro 8500 has more e-All-in-One Printer for cartridges that will work with your new HP Officejet Pro 8610 e-all-in-one printer. I would like to help you today to this today.

  At this point, I will send you a private Message to the HP ink Exchange program instructions. Can I please have you check your private Messages for instructions.

  I wish you good luck going forward with this. Good day!

• OfficeJet Pro 8610 do not print documents to MS Word

  Hello

  I am owner of an all-in-One 8610 Offijet Pro. It was working fine until this day. Suddenly he stopped printing MS Word 2007 documents. It works fine with other applications (Acrobat, Autocad, etc.).

  I've uninstalled and reinstalled the drivers several times, used HP difficulty application, used the application microsoft Fix, I tried printing on Office 2013, but nothing happens.

  Whenever I try to print a .doc I get a page with a code on it and another filled with dark horizontal lines.

  Hey @Fatalouch,

  Welcome to the Forums of HP Support!

  I would like to help you today to resolve printing problems that you are having with MS Word documents when printing to the printer all-in-one HP Officejet Pro 8610. I understand that you already have many of the recommended troubleshooting steps, and I thank you for all the information, including in your message. I'll suggest a few steps additional troubleshooting here. I know that you have already run uninstall it and reinstall your product several times, but please run the step-by-step instructions below:

  Step 1: Uninstall the drivers:

  Because you have not specified what operating system you use on your computer, I'll provide you with the document on how to uninstall properly. Please click on this support document and simply choose the operating system you are using. If you are unsure about what your operating system, refer to: what is my OS?

  Uninstalling the printer software

  Step 2: Delete the Temp folder:

  1. Open your Start menu and in the box "search programs and files", type %temp% , and then press enter.
  2. When the Temp folder opens, select Ctrl + A at the same time on your keyboard
  3. Once everything is highlighted in the Temp folder select "delete" on your keyboard to delete the files in the Temp folder. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your keyboard will rise pop to 'jump' the item.
  4. Once the temporary files are deleted to close the window
  5. On your desktop, right click on the recycling bin and select empty recycling bin

  Step 3: Reinstall the drivers:

  Please select the link below to download the appropriate printer drivers:

  E all-in-one HP Officejet Pro 8610 Printer series full feature software and drivers

  Once you download the driver package allow the download to run.

  1. The installer gets to 100% and then launch the installation screen
  2. Do run installation instructions step by step to reinstall your printer
  3. Once the product is reinstalled correctly, proceed to the next step.

  Step 4: Change of driver:

  Now that the correct driver is reinstalled I'm going you have change the pilot of another driver for the Officejet 8600 series which should solve this problem.

  Please select the following link for the driver: HP Officejet Pro Basic print and scan Driver

  1. Allow the driver to download it and run it
  2. Once extraction is complete the installer can launch, please close the window installation
  3. Go to your Start menu and in the "search programs and files" box type % temp % and click enter
  4. Once the Temp folder opens, click the newer 7z folder. It should include OJ8600 or OJ860 files in what it says.
  5. At the top of this file, you will see the path to the file. It may show something like "computer - local disk c-users appdata - local - Temp - 7z...'.
  6. Make a left click on the right side of the path of file at the top bar and everything should highlight in this bar. Then right click on the bar and copy the path of the selected file.
  7. Close the Temp folder
  8. Click on the start menu, then select devices and printers
  9. In the devices folder and printers, click with the right button on your Officejet 8610 and left click on printer properties
  10. Left click on the Advanced tab
  11. Left-click on new driver
  12. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
  13. Click the "disk" button at the bottom right
  14. When the "Browse" window opens, simply right click in the path of the file bar and select "Paste" to paste the path of the file that we copied earlier. Click OK.
  15. When prompted choose the 8600 Officejet printer and click Next until the pilot add windows close.
  16. Under the printer properties window, select 'Apply' but do not hit OK
  17. Select the general tab
  18. Rename your printer in HP Officejet 8610
  19. Click OK

  Now, try to print from MS Word!

  Please let me know if the other pilot solves your printing problems. Should you still be questions be sure to meet with your operating system so that I can further steps offered. Good luck!

• new printer not found "LaserJet Pro 100 color MFP M175a" "scan."

  Hello

  I just installed and tested my new printer "LaserJet Pro 100 M175a MFP color".

  In the first test to copy a completely black page is out.

  Scanner is also 'not found '.

  Should I is it possible for me to find the solution to the problem or I have to bring it back to the shop?

  Thanks in advance

  Hello trixy

  When a scanner is out an image/file all in black, this usually indicates a hardware problem. If the printer is new you can bring back to the store and exchange it.

  Alternatively, you can call the HP support at 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.
  http://www.HP.com/cgi-bin/hpsupport/index.pl

• HP Office Jet Pro 8720: Problem set up and launch the new printer & ink cartridge installation

  Two questions:
  First... it takes a LONG time for the computer to open itself.
  Then, when he did initiate... I opened the section of ink cartridge
  to install the ink & transport of ink would not come to the Center.
  SO... I stopped the printer to start again... and now, the
  screen has a spinning wheel indicating "cartridges controls."
  It lasts for more than half an hour.
  HELP... This is a new printer & I can't open.
  Thank you kindly.

  Hi @paulallah,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you have a printer of HP all-in-one OfficeJet Pro 8720 which took a long time to initialize and is now stuck in a mode 'check' cartridges after the reboot it because transport would not move to the Center. I would like to help with that.

  I would start by doing a Reset of the power on the printer.

  

  If that fails to solve the problem, you might want to speak with HP Technical Support as there may be a hardware problem.

  You mentioned that you are using a Mac running OS X 10.5 Leopard or more. The HP all-in-one OfficeJet Pro 8720 printer is only compatible with Mac OS X 10.7 Lion or later.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Officejet Pro 8610: HP Officejet Pro 8610 does not print Quickbooks checks

  I just replace my HP 6500 with a newer model and they have not yet fixed issues with print Quickbooks checks. With my old printer, I try several types of paper/quality until I finally stumbled upon the combination that worked, and it seems that now I have the same task in front of me with the 8610 - so far nothing has yet.

  For a 'printer office' jet it is very frustrating that the printer is not set up to recognize paper cheque. (Good to know that if I ever have the need to print on paper "Hagaki" they have listed this option - but no paper cheque? really?)

  I tried the other print driver work around and that has not worked.

  Any ideas? This new printer is basically useless to me if I write all my checks.

  Update for all of you who have this problem... I finally got to print cheques by installing a new printer for the 8610 manually by choosing the HP Deskjet 6980 series pilot.

  Can't believe that HP made us jump through some hoops to solve a problem that they themselves fixed with an update but it is what it is, I suppose and it will certainly affect what brand I will be buying next time - I've never had a problem with the brother I have to my other office!

• HP Officejet Pro 8610: IMPOSSIBLE to PRINT GMAIL WITH NEWLY INSTALLED HP OFFICEJET PRO 8610 wireless

  All documents from my computer of fine print using the 8610 wireless.

  However, if I try to print any GMAILs, nothing happens.  I checked I have the selected 8610 as default printer and the printer has the correct documents ready, but nothing happens.

  OK, let's check how Chrome is set up to print.  (I also have a 8610 and easily print chrome!)

  Open any page.  Either type CTRL-P or open the Menu and select 'print '.  Another page should open with the printing options.  What do you see?  Your printer to display by default, or "Save as PDF" by default?

  Look at the field "Destination".  Just to make sure that you have selected the right printer, click on the "Edit" button, then see "Local Destinations".  Click on the "Manage" link to see all available printers.

  Remember that the right pair has been selected.  Mine shows that "HP Officejet Pro 8610 (network)" and has the green check by default.

  Something is not right to install in Chrome.  Worst case, we can uninstall/reinstall Chrome it!

  WyreNut

• Office Jet N911a 8600 Proj... HP Officejet Pro 8600.exe guard eager to install a new printer

  I just got an Officejet Pro 8600 N911a and installed out of the box with no problems... it prints, copies and scans wonderfully.

  I just downloaded this package "complete" on HP.com and that seems to work as well.  He put an icon on my desktop and programs (I use Windows 7 64-bit) which is a shortcut that points to this "C:\Program HP HP Officejet Pro 8600\Bin\HP Officejet Pro 8600.exe" - UDCDevicePage start

  The first time I used this, he showed me a page of control with options to check the ink levels, connectsion etc.  Then I rebooted, and now if I click on the icon, I get the message of Windows asking me if its ok for the program change windows (as if its about to install something) and then shows me a box that wants to connect a new printer or change the wireless settings.  I tried to run the program from the command prompt with and without the "-Start UDCDevicePage ' qualifier and it gives me the same thing.  ... Always the same restart.

  the printer works fine... just this irritating program.  any thoughts?

  Something was damaged during the restart. You need to just uninstall and reinstall the software and the drivers again.