OfficeJet Pro 8610 do not print documents to MS Word

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• OfficeJet Pro 8610: Do not print the PDF of ADF 8610 files

  If I scan a document on the glass of my 8610, print the PDF that I create on my computer Win 10 or any other machine including Mac and Ubuntu (Linux) "correctly".

  If I use the 8610's ADF to create a PDF from multiple page, the document is visible on the screen of ANY box of Ubuntu, Mac or Windows PC (s).

  HOWEVER, if ANY computer try to print the PDF file for ANY printer, the page is EMPTY.

  Based on 3 operating systems, the result (the white sheet of paper printed), it seems that the creation of PDF 8610's firmware needs some adjustments, please.

  Well, I see you using web analytics to the printer rather than the use of the scanning software. There are two ways to analyze which should work a bit better than with a web scan: using the HP or Scan to Email scan software.

  To install and use HP Scan (for Windows 10):

  Download and install the latest drivers by clicking on this link.

  When you want to analyze, click the icon on your desktop with a name similar to "Officejet Pro 8610". If you click the option under scan your PC should open HP Scan.

  To install and use HP Scan (for Mac):

  Download and install the latest drivers by clicking on this link.

  When you want to scan, open the folder Applications, Hewlett-Packard and in this folder, open HP scanner (or scan to).

  To set up scan to email:

  1. On the printer, click web services icon in the lower left corner of the screen.
  2. If you see Setup, click on Setup, then Accept/Yes.
  3. After the printer prints a page of web services, click applications, and then Scan to Email.

  Please let me know the results after following the above. If you are able to scan, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP OfficeJet Pro 8610: HP OfficeJet Pro 8610 do not print

  Hello

  I use OfficeJet Pro 8610 as a network printer. Three computers have access to it. Two PC works fine with the printer, a - is not. The problem is the computer with Windows XP (the other two are: also a XP and Windows 8).

  I installed the drivers and software with CD. OJ8610 is visible, it is under "devices and printers".  When I try to print something I get messege that the page is sent to the printer, but later there is no reaction. There are no jobs in the queue.

  Can you provide assistance for this situation?

  It seems that my problem is solved. I did it, it's always before trying your solution.

  That's what I did:

  1. I uninstalled the drivers and the software of the instrument;

  2 rebooted in Safe Mode;

  3 restarted again and started Windows normally;

  4. connect the device to the computer via the USB cable.

  5. install the drivers - NOT to launch the HP CD, but using "Add new printer" Wizard in "printers and faxes" under the control panel (when asked for the location of the drivers, I indicated on the HP CD).

  6. I printed the test page - and it worked.

  7. then, I installed the device as a network using CD HP printer.

  8. I have test page printed successfully as a network printer using my camera.

• OfficeJet Pro 8610 does not print the files, but other things work

  Hello

  I want to install a whole new 8610 to our computer with WIndows 8.1 HP's OfficeJet Pro and I use a USB cable.

  I installed everything correctly according to the setting (green controls along the + "full installation") and the printer is set as default (also with the green check mark).

  There is communication between the two because I can print test pages (head alignment, etc.) for HP printer app and I can also scan a doc to the PC successfully.

  Despite the light the printer in the print menu, when you try to print, I can't any print file from PC to the printer, an email or a Word doc.

  And what baffles me, is that I can see the printed file go into the queue for a bit of treatment, then it disappears as if it's done, but it is not an activity of the printer.

  I completely uninstalled and reinstalled nothing doesn't.

  This should take 10 minutes to Setup, and I just don't understand.

  Thanks for your help.

  Hi Ringo1115.

  You might try the recommendation at the following link.   If this does not resolve your problem, you might want to try the tool print and scan diagnostic.

  If one of them resolve your problem, please write it down as resolved.  In this way, others may benefit from your experience.

  I hope this helps you...

• OfficeJet pro 8630: Officejet pro 8630 does not print documents from microsoft work.

  Microsoft Word and Excel documents (Office Suite 2013) not print not... not even a reeling.  All the rest reels and prints.

  Printing a shaw wireless router.

  Hi @sky9,

  Thanks for the reply.

  The version of MS Office is not the problem it's the corruption on the computer. I recommend that you uninstall and reinstall MS Office and ensure that the updates of Windows are updated.

  If the problem persists, please contact Microsoft.

  Thank you.

• HP officejet pro 8600 will not print documents

  Printer is set up with Wi - Fi. When I try to print documents system does not see printer, even if it appears as a device in the Control Panel has Windows 7 Home Premium.

  Hi Tombuck,

  I see that you are having problems with your printer.  I would try to help from Hp print and Scan doctor.

  HP Print and Scan Doctor

  Let me know how it goes.

• HP Officejet Pro 8500 does not print documents and reports for Quicken 2008

  New computer will not print in Quicken 2008 software.  Tried all the possible solutions. I installed Windows 7.  I downloaded and installed the new software for HP Office Pro 8500 work with Windows 7.  Software program Quicken 2008 order printing accordingly.  All other software programs prints perfectly. Help!  I get no support Quicken's help.

  Message edited by Tiger-Pope on 28/10/2009 15:38

  Tiger-Pope wrote:
  New computer will not print in Quicken 2008 software.  Tried all the possible solutions. I installed Windows 7.  I downloaded and installed the new software for HP Office Pro 8500 work with Windows 7.  Software program Quicken 2008 order printing accordingly.  All other software programs prints perfectly. Help!  I get no support Quicken's help.

  You have the 64 bit version of Windows 7?  This thread suggests printing from Vista 64 bit (and WIn 7 would be similar) is a problem in Quicken 2008 and 2009.  The thread suggests there is a solution, but the link requires registration for the forum of Quicken and who did not work for me this afternoon.

• HP Officejet Pro 8610: HP Officejet Pro 8610 does not print Quickbooks checks

  I just replace my HP 6500 with a newer model and they have not yet fixed issues with print Quickbooks checks. With my old printer, I try several types of paper/quality until I finally stumbled upon the combination that worked, and it seems that now I have the same task in front of me with the 8610 - so far nothing has yet.

  For a 'printer office' jet it is very frustrating that the printer is not set up to recognize paper cheque. (Good to know that if I ever have the need to print on paper "Hagaki" they have listed this option - but no paper cheque? really?)

  I tried the other print driver work around and that has not worked.

  Any ideas? This new printer is basically useless to me if I write all my checks.

  Update for all of you who have this problem... I finally got to print cheques by installing a new printer for the 8610 manually by choosing the HP Deskjet 6980 series pilot.

  Can't believe that HP made us jump through some hoops to solve a problem that they themselves fixed with an update but it is what it is, I suppose and it will certainly affect what brand I will be buying next time - I've never had a problem with the brother I have to my other office!

• OfficeJet Pro 8610: OfficeJet Pro 8610 does not print!

  Initially when I would try to print, my computer would say the printer is offline.  There are other people here who are print to this printer so I know this is not the case.

  I ran several convenience stores and nothing has changed.

  I also uninstalled and reinstalled the printer several times.

  Now, the printer indicates as being online and available but doesn't happen every time I have to send something to print it.  The icon of the printer at the bottom of the screen shows 0 documents pending, and nothing prints...

  Hi Richard839,

  Try to go to hp.com/go/tools and download the latest version of printing and scanning doctor. After running the analysis, please post your results here if it does not solve your problem.

• OfficeJet Pro 8610: Officejet Pro 8610 do not print - print jobs disappear from the queue immediately

  This printer can scan to my computer, but it cannot print from it.  Tried all iems listed except the MS accounts of messages.

  No go to the test print.

  

  Internal testing of printing. This is the second printer within 2 days, the first printer does not have the box with paper paper jam problem.  I don't feel the experience of HP.  The printer I replaced is a HP due a print head has failed. It worked wireless on this computer without problem. I tried to avoid calling HP on this one.

  I would like to know where this impression reels go?

  There is something missing here:

  

  

  I wanted to close what has been done for this solution.  4 hours on the phone with HP. Not enough that the first person that I arrived was a High Touch and confident in this setting.  He gave up and gave me an assignment to run a file system check (SFC) Scan and repair the system files which takes a long time and I was advised to recall with my file number.

  When I called back in the rep has examined the case and could not understand the next steps to do. He spoke to his superior, and they said to remind once again and get to someone else who may be able to help. The third call was a call center in the Philippines that I reach a brave woman who was determined not to leave until this has been resolved. Here's what we did:

  1A first changed the router on the 2.4 band channel and reset the connection to the router wireless.

  2 deleted the HP of the computer software. Then restarted computer and reinstalled the software through HP detection methods.

  Everything is good now. This printer now prints from my desktop without problem. There is no manual workaround solution not done either.

• OfficeJet Pro 8610: Officejet Pro 8610 does not print in duplex mode

  A padlock icon covers each icon on the "printing preferences" dialog box.  Have removed and reintalled printer on my laptop without change.  Printer is on the home network wireless.

  Have also tried to connect via USB without effect.

  No Director of home wireless network... just plug and play.

  Hello JonesLW1,

  The locks are locked with the presets under Printer preferences.

  If you click on the padlock general impression every day , on the right, there are pre-defined settings, such as PaperType, PrintQuality. If you happen to change the preset values, then an instance specified User Configuration of printer will be created.

  

• My HP Officejet Pro Wireless is not printing black even with a new cartridge.

  My HP Officejet Pro Wireless is not printing black even with a new cartridge.  Help!

  Hello

  Of course check that the cartridge is very savvy.

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• OfficeJet Pro 8610: Mac and printer do not connect

  Hello

  I installed my printer operated a couple of months and it as a printer wireless to my MacBook. Everything went very well.

  Yesterday I tried to print a document, but my Mac was telling me that the printer was not connected, even if the two were connected to the same wifi. I turned off both devices, reconnected the printer for wifi on the way home the password, but nothing has worked. I decided to 'remove' the printer from my Mac in order to reinstall it again. The software is installed, but I'm stuck in one step:

  The printer is not and so I cannot connect my printer with my Mac, instructions say that you could also connect thorugh the printer using the Wifi the Printer Wizard. I plugged the printer several times to my wifi at home but I am not able to connect it to my computer, it does not find it.

  I am really grateful for any advice!

  Thanks in advance.

  Best regards

  Julia

  Welcome to the HP community @JETaubenberger ,

  I read about the problems that you encounter when you try to connect your Officejet 8610 to your Mac via the wireless network. I have a few ideas in mind that should help connect you again!

  • Try power cycling network devices:

  Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
  Plug the router back in and wait another minute, turn on the printer and the computer and attempt to print something.

  • If the connection still does not, try the following steps in the following order:
  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Install the complete driver here: HP Officejet Pro 8610 e-all-in-one printer
  5. In addition, to download this driver: HP v3.0 for OS X printer drivers

  You must be connected at this time, please let me know the result!

• HP Officejet Pro 8620: HP Officejet Pro 8620Print will not print oversized envelopes

  I thought I had followed the instructions allegedly simple re plug my new printer HP Officejet Pro 8620 in turn. Something to do with the connection via ethernet? I plugged it with a money USB cord.

  Then, when I tried to print something printable HP, the site does not recognize or find my printer.

  I also can't seem to print envelopes of various sizes. The instructions to keep your printer drivers on the evolution of the saying.

  Can you please help? The saleswoman of Staples said it would be easy. HAH!

  Thank you for your time and let me ride my rants. I enjoy your site and it.

  Hello

  HP pads are only available in the network connection, and no USB connection.

  To connect the printer to the network yoru connect it to your router wirelessly or through an Ethernet cable to any of the router LAN port, then you can activate printable HP.

  You must reconfigure the printer by opening the HP Officejet Pro 8620 software, and then click the utilities tab.

  Click Printer Setup and software and follow the steps to connect to a network printer.

  To set a custom size support size envelope follow these steps to configure the size within the confiugration forms your system, then the size configured support will be available in the print driver.

  You can follow these steps to set a medium size custo:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610/8620/8630-e-all-in-one-printer-series/5367611/model/5367613/document/c03890386/

  Note that the printer supports a size order of 76 to 216 mm (3.0 to 8.5 inches) wide and 127 to 356 mm (5.0 to 14.0 inches) long. any value higher or lower is not supported and is not listed by the print driver.

  Shlomi

• HP Officejet Pro 8610: HP Officejet Pro 8610 does not recognize ink cartridges

  My printer has ceased to recognize its ink cartridges. In a first stage, the problem happened occasionally and could be fixed by installing and reinstalling the cartridges or just wait a few days, but now it is continuous.

  When I turn on the printer, it immediately gives me an error (without code), saying that it cannot find the cartridges. All four are marked on the screen as not found. I followed the instructions of troubleshooting here: http://support.hp.com/us-en/document/c04090902

  The cartridges are genuine, they are the ones that came with the printer. I removed the, checked the contacts of the four. They look damaged or dirty, but used a cloth to clean all anyway. Put back them, did not help. Checked the latch, it was in the correct position. I even tried the restart without result.

  I tried to replace the cartridge with a new one (again, product HP genuine), but does not replace the printer either. And because all cartridges have failed at the same time, I can hardly belive the problem lies in them.

  I come from Finland, and I've not found a phone number, I could ask for help. Does one exist even for my country?

  Hey @Leathert,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet Pro 8610 e-all-in-one printer does not recognize the cartridges. I could help you with that, but it seems that you have already found the HP document that will guide you in troubleshooting. Instead, you can contact HP (in Finland) support by clicking this link.

  I hope you get your sorted question and I hope you have a great weekend!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.