HP OfficeJet Pro 8610: HP OfficeJet Pro 8610 do not print

Hello

I use OfficeJet Pro 8610 as a network printer. Three computers have access to it. Two PC works fine with the printer, a - is not. The problem is the computer with Windows XP (the other two are: also a XP and Windows 8).

I installed the drivers and software with CD. OJ8610 is visible, it is under "devices and printers".  When I try to print something I get messege that the page is sent to the printer, but later there is no reaction. There are no jobs in the queue.

Can you provide assistance for this situation?

It seems that my problem is solved. I did it, it's always before trying your solution.

That's what I did:

1. I uninstalled the drivers and the software of the instrument;

2 rebooted in Safe Mode;

3 restarted again and started Windows normally;

4. connect the device to the computer via the USB cable.

5. install the drivers - NOT to launch the HP CD, but using "Add new printer" Wizard in "printers and faxes" under the control panel (when asked for the location of the drivers, I indicated on the HP CD).

6. I printed the test page - and it worked.

7. then, I installed the device as a network using CD HP printer.

8. I have test page printed successfully as a network printer using my camera.

Tags: HP Printers

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