Al instalar el exe that creative cloud cuando descargo's half of the descarga en me sale UN cuadro codigo error 1 Quebec City of

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• Cannot download creative cloud. Even your technicians solved the problem, knowing that I pay for 4 months! Please e-mail me allow me to give you all the details, thank you.

  Dear all,

  We bought for my daughter "Creative Cloud - edition for students" last November, the Bill on the name of my wife XXXXXXXXXXXX XXXX.

  While facing a problem and not my daughter downloading could not manage the download until the end, it has stuck at 70%

  She got in touch with your technicians and specialists to your company, but no one was able to find the solution!

  During this time we've paid for 4 months with no result and no company seems to take responsibility to solve this problem in a serious way.

  I hope that you will agree with me that this is not an acceptable situation.

  to summarize, we have 2 problems: one on the technical aspect, which must be fixed very quickly, one of the business side, that we've paid for 4 months for nothing

  That's why I ask you to communicate with me or my daughter by e-mail to set up a telephone meeting, first knowing that my daughter is very busy with his studies and often moving.

  below our e-mail address: [email removed by Moderator]

  looking forward to your feedback in return and you thank for your attention

  Kind regards

  Rolf bauer

  [Private information removed by the moderator - see http://forums.adobe.com/docs/DOC-3731 ]

  You must work with the support of Adobe directly to solve this problem.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• How is it possible that Creative Cloud Plans may be purchased from Croatia (what EU countries) and what to do?

  How is it possible that Creative Cloud Plans may be purchased from Croatia (what EU countries). This is a problem that will be solved in the near future or not and if MY FRIEND who LIVES in LONDON or MINNEAPOLIS makes a purchase with his credit card, on his email, but for me, I'll be able to use it in Croatia...

  I'm sorry that creative cloud for individuals is not available to you in your country. If you do not want to use creative cloud for teams, have you considered CS6?

  Creative Suite 6 products are available for purchase. Please see: Purchase CS6 Software

• I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial?

  I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial for the entire application?

  And I checked the FAQ, it says that "no serial number is required for membership or subscription plan products such as Creative clouds - the student and the teacher.» Simply sign in with your Adobe ID to activate your membership. »

  However when I tried to login with my ID on Adobe Application Manager, he always says that it can't find the order and suggest me to buy a.

  I really wonder how I can work through this?

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Mac lion I have and I have annual subscription, it seemed to me that creative cloud tried to update Photoshop CC, DC Bridge and Lightroom 5, purchased and more programs rather replaced by those of the test, the ' I have subscription expires in November

  Mac Lion I and of I annual subscription, it seemed to me that creative cloud tried to update Photoshop CC, DC Bridge and Lightroom 5, purchased and more programs rather replaced by those of the test, the ' I have subscription comes due in November, what I do to restore those bought? Thank you

  Please check the system requirements for | Creative cloud, you can upgrade your system if allowing you to use applications Adobe Creative Cloud CC 2015.

  If you who have the old version, see: download and install Adobe Creative Cloud applications

  I hope this helps.

• Ive been using Premiere Pro, After Effects and Photoshop for a while now with creative cloud, but since I've updated the 2015 After effects version, it is said that it is a trail version? But when I go on the creative menu cloud and look at apps it j

  Ive been using Premiere Pro, After Effects and Photoshop for a while now with creative cloud, but since I've updated the 2015 After effects version, it is said that it is a trail version? But when I go on the creative menu cloud and look at apps it just said up to date, any ideas on this?

  Hello Cam,

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I get an error when you try to open "application that creative Cloud cannot be opened. -1712

  I get an error when you try to open "application that creative Cloud cannot be opened. -1712

  Cannot open the application Install.app. -1712

• When I install Creative Cloud it blocks to half way through, and I can't uninstall it

  I opened the game and it crashes, and when I look to see if its installed so it is I ty to open and it does not work so I tried to uninstall and nothing happened.vPlease help

  Hello

  You need to clean up remove the creative cloud of your machine, please follow the steps below to do the same thing:

  Mac:

  1 force quit Adobe all processes in the activity monitor (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)

  2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)

  3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager)

  4. then run the cleanup tool to remove the clouds creative and Adobe Application Manager (if it remains in the machine)

  5 right-click on the icon in the Finder, then select 'Go - To' folder.

  6. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")

  ~/Library (it will open the folder of the user's library.)

  7. browse to the Application Support > Adobe > OOBE folder and folder AAM Updater so trash

  8. new > right-click on the icon in the Finder and select "go to" folder option. > you will get a text box, type in the following command, and then click 'Return' key. / Library (it will open the library system folder.)

  9. browse to the Application Support > Adobe > trash folder OOBE and Adobe Application Manager / after that, rename the SL-STORE like SL-STORE_OLD

  Adobe 10 - run cleanup tool. > If so, select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "

  http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

  11 - click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

  WINDOW:

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) remove the rest of the files:

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and OOBE times

  \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD

  Cleaning tool 3 - run Adobe: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe

  4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.

  Kind regards

  Bani

• Be creative cloud for Lightroom and Photoshop support the new Canon Mark II 1DX CR2 files? [was: RAW CR2 files]

  Be creative cloud for Lightroom and Photoshop support the new Canon Mark II 1DX CR2 files?

  Yes, take care that the camera has been added in Camera Raw version 9.5.

  Devices supported by Adobe Camera Raw

• Subscription to creative cloud seems to have ended at the beginning

  I bought a subscription of 12 months in may 2015, today I tried to use Lightroom, but he says test expired; I confirmed that I'm connected with my Adobe ID, I have tried to re - enter the license code but it said that it had already been used.  Photoshop was available, but he said updated necessary; after update to Photoshop, he says and then start the trial.  I tried logging out of my Adobe ID and insert it again creative cloud by restarting.  No effect.

  Lightroom uninstalled and reinstalled, it now says buy now.

  Of course I already bought once so I don't want to buy new.  The product I bought was "Adobe Creative cloud photography Plan: Photoshop CC more Lightroom - 12 month license - download (PC/Mac) ' 25/05/2015 from Amazon and it is installed on a Mac (El Capitan 10.11.2); It worked fine until when I finally used Lightroom 2 weeks ago.  Creating cloud version is 3.4.1.181

  Thanks for the reply of John, I can confirm that I have worked through two solutions.  I wasn't able to get Adobe Application Manager to disable the product but maybe it's just for CS6 applications.

  I have uninstalled all Adobe apps, uninstalled creative cloud and renamed/library/application support/Adobe, reinstalled creative cloud, reinstall applications and still have the same situation.  I then tried opening one of the applications that are now available again as requests for tests.  I signed up from the Help menu of the application and signed on again once.  As a result, it now seems to work.

• I just bought Creative cloud and can't install photoshop, the other says apps try instead of the installation?

  I just bought Creative cloud and can't install photoshop, the other says apps try instead of the installation?

  Hello

  Please see the instructions at the link below:

  Connect and disconnect activate Cloud Creative applications

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Activation and deactivation of troubleshooting

  Creating cloud connection errors

  If the links above does not help you, please visit Creative cloud showing the evaluation mode

  Let us know if that helps.

  Kind regards

  Bani

• Implementation of creative cloud on two separate computers under the same account.

  I currently have implemented creative cloud in place on my windows computer. I have a Macbook Pro as well, and I want to add my account creative cloud to this laptop, is it possible?

  Hi Dylan,.

  You can download and install the creative cloud and to sign on two computers as long you use only active on one at a time.

  Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the creative application of Cloud from here:
  Creative cloud help | Creative cloud desktop.

  After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

  I hope this helps.

  Guinot

• All Creative Cloud software has stopped working after the upgrade to Windows 10

  So... earlier this week, I upgraded my computer from Windows 8.1 for Windows 10, in which I had installed CC of Photoshop, Illustrator CC and first Pro CC from the creative cloud application, all versions of 2015. They were all working well.

  Then, after the upgrade, none of them work. I tried to delete it, follow these instructions: use of the Adobe Creative Cloud cleaning tool to resolve installation issues , but no progress.

  I have error message seems to be exactly the same as in this post: Adobe Illustrator CC 2015 does not launch on Windows Pro 10

  But their solution was a reinstallation of the system, which I just can't do it right now.

  You may wonder that Windows 10 is the problem, but I did exactly the same thing on my phone 3 weeks ago. And it worked fine! (the only difference is that I had CS6 and after upgrading Windows 10 CC)

  Screenshots:

  

  

  

  This error happens (right) too, but I accidentally ticked the box "don't show me": ins.png https://forums.adobe.com/servlet/JiveServlet/showImage/2-7823824-798279/AI-CC19-Error-Plug

  If it does not work. You can try to uninstall and reinstall Microsoft redistributable packages of 2013 and 2012 versions.

• I entered an incorrect email (typo) purchase of creative cloud, now I can't verify the e-mail address and download the package

  Hello

  I entered an incorrect email when buying creative cloud, (adding a new "." in the middle of the email)

  Now I can't get on the account due to not being able to check the address of e-mail (which was false), ideas? (I tried to register the address with others". "but said yahoo this is taken?

  Now, I opened another account here just so that I can ask this question.

  Any ideas?

  Thank you

  PS > I'm leaving now, but you come back tomorrow. Thanks again.

  Hello

  Please refer to the instructions below links and try to change the Adobe ID:

  Manage your Adobe ID account

  The Adobe ID, log in using account and

  If you still need help please contact support: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Let us know if that helps.

  Kind regards

  Bani

• Updates of creative cloud does not open upward all the apps to update?

  

  What to do?

  Hello

  Please see the instructions in the following links:

  New application Cloud Creative unusable: it is empty!

  Creative cloud is empty window why?

  Re: Empty opening creative cloud app

  If the links above do not help, try cleaning remove the creative cloud application and put it back:

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) remove the rest of the files:

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE {to view the hidden AppData folder, files, folders, file name extensions see see |} {Windows XP, Vista, Windows 7.}

  Cleaning tool 3 - run Adobe: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe

  4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if this was helpful.

  Kind regards

  Bani