All help & support files have disappeared. I get the message "help and support files cannot start."

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• Not able to install Itunes for my pc windows7 (64 bit) im... Every time I have install I get the message "there is a PROBLEM WITH CE PACKAGE WINDOWS INSTALLER. A DLL REQUIRED FOR THIS FULL INSTALLATION COULD NOT BE EXECUTED. PLEASE CONTACT THE SUPPORT STA

  Not able to install Itunes for my pc windows7 (64 bit) im... Every time I have install I get the message "there is a PROBLEM WITH CE PACKAGE WINDOWS INSTALLER. A DLL REQUIRED FOR THIS FULL INSTALLATION COULD NOT BE EXECUTED. PLEASE CONTACT THE SUPPORT STAFF. "What should I do? I am new to Iphone! If you could help me on this, it would be very appreciated...

  aarruunn, you might want to try Windows Installer Cleanup utility.

  http://www.MajorGeeks.com/files/details/windows_installer_cleanup_utility.html

• get the message according to which windows cannot update and when I try to update keeps the search

  get the message windows cannot update and when I try to search for updates, it maintains the search but nothing happens

  How to reset the Windows Update settings?
  http://support.Microsoft.com/kb/971058

  If not post back with more information.

• Security Center, to get the message: Security Center service is not started or was stopped. How can I enable Security Center?

  Centre of security gives her box that says the service "Security Centre" has not started or was interrupted.  Please close this window, restart the computer (or start the "Security Center" service), and then open the Security Center again.  I don't have no idea how to do to restart the service "Security Centre", but I rebooted the computer, same results.  Have updated with the latest changes and entries of security from the web site of Ms.  Under XP and IE8.

  Hello

  If I understand correctly, you are faced with the question with the Security Center.  I would like to know more information about the State of the question.

  1. have you made changes on the computer before this problem?

  2. do you use a third-party security software on your computer?

  Let us try the following steps to start the Security Center service; I'm sure this will help you to solve the problem.

  a. press the Windows key + R and type Services.msc and press ENTER.

  b. Locate the Security Center service.

  c. right-click the Service, and then click Properties.

  d. click the startup type and replace automatic.

  e. Click Start and then click Ok to save the changes.

  Also see the following Microsoft article:

  http://support.Microsoft.com/kb/919291

  Please reply with the status of the issue, so that we can better help you.

• I accidentally restore my iphone6 to an old back upward, and then all my recent photos have disappeared, is it possible to restore? I need help. So desperate please.IM

  I accidentally restore my iphone6 to an old back upward, and then all my recent photos have disappeared, is it possible to restore? I need help. Please, I beg you. I'm so desperate

  Hi desperateme

  Your recent photo (in the last 30 days) should be in the photo stream assuming that you use.

  Otherwise you can just clean up the phone (settings > General > reset > erase all & content settings) and restore the phone again to a more recent backup.

• I can't Live Update my Max Total Security that I get the message "DB update failed download!» Max Support also did not help at all. Disappointing. What should do?

  I can't Live Update my Max Total Security that I get the message "DB update failed download!» Max Support also did not help at all. Disappointing. What should do?

  Do yourself a favor and remove the application.  Mac do not need AV applications and at best, they will be not hard (but not good either) and at worst will corrupt your system / OSX's built in protection.  Your concerns are malicious software that requires the cooperation of the user to install, not the virus.

  For more information, please read this:

  http://www.thesafemac.com/

  Ciao.

• I have try the Lightroom CC and all my development tools have disappeared from the screen.  When I select develop, the sidebar is not completely empty.  Where it's going and how do I get it back?

  I have try the Lightroom CC and all my development tools have disappeared.  When I select develop, the sidebar is completely blank - black - nothing.  Where all the settings go and how can I get back them?

  If the Panel is visible and completely empty, open the window-> Menu panels and put checkmarks in the ones you want to display. Alternatively, you can simply press Ctrl/1-6 to bring the different sections. If the sidebar is gone, click the midway small gray triangle on the right side of your screen. Click twice to make it remain displayed.

• I bought Illustrator on my iMac and downloaded and then I get the message that my trial version has expired and I have to buy Illustrator! But I just bought! So I deleted all the files Adobe from my computer and tried to download

  (1) I've deleted all my my IMAC Adobe trial versions

  (2) I bought HAVE

  (3) I downloaded, but I get the message that my AI trial version has expired and that I should buy I

  (4) but I already bought and paid for the one application I

  (5) what should I do now?

  Sorry, I just found that I needed only to open a session with the correct Adobe account. Problem solved.

• I have the macbook pro (OS 10.6.8) and the iphone 6 s. The latest version of iTunes is 11.4. When it is connected to the MAC, I get the message that itunes must be upgraded. How to synchronize or import/export files(images/music)?  Fact is need to update

  I have the macbook pro (OS 10.6.8) and the iphone 6 s. The latest version of iTunes is 11.4. When it is connected to the MAC, I get the message that itunes must be upgraded. How to synchronize or import/export files(images/music)?  Fact is need to update itunes?

  Hi sonalnj,

  I understand that you cannot synchronize your iPhone as iTunes is requested it must be updated. I can help you with that.

  According to the technical specifications for a 6 s iPhone, you need a Mac running OS X v10.8.5 or later version with iTunes 12.3 or later. Because you are on OS X 10.6.8 your version of iTunes is up to date with this OS.

  iPhone 6 s Tech Specs
  http://www.Apple.com/iPhone-6s/specs/

  Now to fix that, you need to update your Mac OS X 10.8.5 Mountain Lion or OS X 10.11 El Capitan. If you want to go to the Mountain Lion, you can do it with the first link below. The cost will be $19.99 and a code will be delivered to you if you can download it via the Mac App Store. Once you have upgraded, be sure to make all software updates to go with him to get the latest version of iTunes.

  OS X Lion mountain
  http://www.Apple.com/shop/product/D6377Z/A/OS-x-mountain-lion

  Now the other option is to move to OS X 10.11 El Capitan, and is a free update that you can do right in the Mac App Store, if you meet the system requirements. Take a look at the following article for more details on how to do it.

  Update of OS X El Capitan
  https://support.Apple.com/en-us/HT201475

  Nice day!

• Windows Media Player does not. I get the message "Windows Media Player encountered a problem while playing the file. For any additional help click web help. »

  Original title: Windows Media Player does not

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  I have Windows XP Professional and have tried playing the CD through Windows Media Player. I get the message "Windows Media Player encountered a problem while playing the file. For any additional help click web help. "Then I do. Nothing here helps me. The player shows all my music but puts little red x showing that he can't play. Help! I downloaded version 11 of Windows Media Player, but it is saying the same thing.

  Thank you.

  Hello

  1. don't you also get an error with the message code?
  2 have you installed third-party readers part?
  3. What is the format of the files you are trying to play?

  Follow these steps and check if they help.

  Step 1:

  I would have you readers of third party temporarily Uninstall and check if persists it to the question.

  Step 2:

  Most likely you need codecs to play these files with Windows Media Player. I suggest looking up codec in the Internet that supports the file format, download and install them.

  See also:

  Player Windows Media for Windows XP supported Codecs

  WARNING OF THIRD PARTY
  Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  See also:

  Windows Media Player Error Message help

  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• "Adobe Acrobat Reader DC cannot open 'amy application' because it's a non supported file type or because the file is damaged."   I received this message during indexing on my computer.  I could not get the message, so I uninstalled Adob

  "Adobe Acrobat Reader DC cannot open 'amy application' because it's a non supported file type or because the file is damaged."

  I received this message during indexing on my computer.  I could not get the message, so I

  uninstalled Adobe.

  After you have uninstalled Abobe, I was able to get all my jobs and applications (with the exception of adobe files).

  Then I tried to re - install Adobe, but who has turned to a complicated procedure.

  There are so many choices, and there are a number of downloadable updates. What was I guess what to do?   But I have chosen one of the Adobes and tried to install it.

  After that I don't know what happened.  All my desktop icons are now Adobe icons in place.   that is The Firefox icon is now replaced by an icon of Adobe.  It is the same for several other desktop program icons. (QuickTime, chrome, Internet Explorer, etc.)

  When I try to open the program by clicking on it, I get the above message.

  I went to the site of help from Adobe and read a complex string of instructions, including

  words like '% pdf', "DWROD" and, for me, other nonsensical words and phrases.

  Needless to say that the instructions were no help.

  I said all that to say this.  I want that my computer back.  What should I do to do?

  Sincerely,

  Ralph Thompson

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  [If you send messages by e-mail, please turn off your "sig file" function for display]

  This may help: Application, file icons change in Acrobat/Reader icon

• I'm not able to open my documents pages. I get the message: the requested index.xml file is missing.  I wonder if it is because I have updates 10.11.5

  I have an iMac (20-inch, mid 2007) processor 2 GHz Intel Core 2 Duo 3 GB 667 MHz DDR2 SDRAM memory and recently updated to el capitan 10.11.5.  I have Pages ' 09, and I can't open my documents pages and get the message:

  The index.xml file required is missing.

  I now see that it says return to default pages 5.6.2.

  I can open them as 5.6.2 then save tehm in pages ' 09?

  Can someone help me with easy tips?

  Only the Pages ' 09 or old documents contain internal index.xml file. When you try to open a document in Pages ' 09 Pages v5, you get this dialog on the missing index.xml. The key is to stop Pages ' 09 and then double click on the document to open it in v5.6.2 Pages.

  Pages ' 09 will not leave by simply clicking on the red light on the title bar of the document. As long as the Pages ' 09 continues to run, it will intercept all attempts to open any document Pages, including incompatible versions of the v5 Pages.

  This has nothing to do with OS X 10.11.5. He has been a user focused on the issue since October 2013.

• When windows starts, the user name is not displayed, almost all programs do not work, or I get a message saying that they do not have authorization to run the service

  When windows starts the user name is not displayed, almost all programs do not work, or I get a message saying that they have permission to run the service, sometimes windows not loading some programs of initialization and I can't turn off the pc by using the start menu, when it arrives, sometimes everything works normally when I turn on the pc except of my antivirus (avast!) and firewall (comodo) , they are responsible, but avast! said that the service is disabled and when I him there is a message saying that he had ceased to maximize or in an inconsistent state and comodo said that the application of the agent is not running.

  My Windows is XP Professional SP3.

  Thanks in advance.
  (Sorry for my English)

  * original title - I have starting problems I've ever had and I can't find a TomTom.*

  Salvation exodus REV,

  You did it of any material changes or software on the computer before this problem?

  I recommend you to uninstall Avast! & Comodo temporarily from Add / Remove Programs. Later, check to see if the problem persists.

  To uninstall Avast!, you can use utility aswClear to uninstall Avast!.

  For more information, refer to this link: Uninstall Utility

  You can not install Comodo since Avast! has a built-in & antivirus firewall.

  Hope the helps of information.
  Please post back and we do know.

• When trying to open a link in Windows Mail, get the message: "the file doesn't have a program associated with it for performing this action."

  When you try to open a link in windows mail (Vista) get the message "the file doesn't have a program associated with it for performing this action. Create an association in the set Associations control panel

  original title: Windows mail in Vista

  When you try to open a link in windows mail (Vista) get the message "the file doesn't have a program associated with it for performing this action. Create an association in the set Associations control panel

  original title: Windows mail in Vista

  Usually, but not necessarily always, this problem has to do with your Intrenet Explorer or your main browser with NOT all its faults.

  Open start > default programs > set your default programs > column on the left, click on Internet Explorer or your main browser...
  He said "this program has all its defaults"?
  If not, click on choose by default for this program > put on check all entries in the list > OK when finished.

• I am logged in as administrator. When I try to move the files from drive c to e drive, I get the message that I have currently not authorized to access this file.

  Administrator permissions

  I am logged in as administrator.  When I try to move the files from drive c to e drive, I get the message that I currently don't have permission
  to access this file.

  As an administrator, I though I had permission.  How can I fix it?

  I've only logged on as administrator.

  Even logged on as administrator, you have not all privileges unless you raise them. This is done to prevent malware to take control of your computer when logged in as an administrator.

  What files you try to move?