all in one printer says it is offline

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• HP PHOTOSMART 3210XI ALL IN ONE: printer says paper size or type is incorrect when you print an envelope from Word

  Hello

  I've had this printer for years & were able to print my envelopes in Word without problem. Today, I tried to print an envelope without result. The printer keeps giving me (type and paper size is incorrect). I have not won the printer & reinstalled. Still no change. Any ideas?

  Thank you

  Dear AIRASSAULT18B,

  Please follo the steps in this document:

  http://support.HP.com/us-en/product/HP-Photosmart-3200-all-in-one-printer-series/439599/model/439603/document/c01824353/

  I hope you find it useful.

  Greetings.

  * I am not an employee of HP, my work is voluntary.

  If this answer was helpful and clarify or solve your problem, please mark the topic as resolved and click on my next star to indicate a kudo, thank you.

• 7525 photosmart all-in-one: printer says wireless, but do not print

  We moved our headquarters to a new location in the House. After you reconnect all devices, the printer seems to work (in his view).  Network test results "spent." When I opened a doc and tried to print, it would not, telling me printer was not in the network. Enter new password for ISP provider crossed wireless configuration. Still not printing.

  I uninstalled and reinstalled the printer. Still will not print. I disabled Norton Internet Security where he was blocking the process. I downloaded Team Viewer so that my son could see if he could help me, but couldn't connect to it to use it. I tried to download HPPrint and doctor to Scan, but it will not download. Any ideas?

  Hi there @MI_OHlady.

  Welcome to the forums

  I understand that you have moved your location of printers and it is not printing via wireless network.

  You mentioned that the print and Scan Doctor will not download, and this could be a problem on the computer or with the internet connection. Could try to use another web browser and try to download and run the printing and scanning Dr. again? I would like to know what are the results of the tool.

  Also, try to make copies of the front of the printer and let me know if they work, or if you see errors.

  I hope to hear from you

• HP Officejet 4500 Wireless all-in-One Printer G510n is always offline

  When I try to print, the Officejet 4500 G510n Wireless is always offline and will not print.

  I clear the buffer of characters and reset the printer by turning it off and back on.

  Then I right click on the printer icon and select printer to use online.

  After that, the printer works normally.

  My question is, why he continue offline?

  I do this procedure whenever I want to print.

  I am running Windows Vista 64-bit and the printer is connected wireless.

  I checked HP updated software downloads.

  The available software is dated January 2010.

  I already use this version.

  Any suggestions will be greatly appreciated.

  Hello

  Please use the following advice/instructions to correct:

  http://support.HP.com/us-en/document/c02221706

  Kind regards.

• photoshopc6180 HP all-in-one: printer all-in-one

  my hp photosmart c6180 all in one printer says unable to print low on ink. I installed the new hp ink cartridge. He said the same low on ink, I put another said inside the same hp ink cartridge attempted to restart hard with it pluged into a different outlet. . EMS think low on ink. Now, he threw the code oxc18a0206. If all a means of code and the pens6e love to help Isure would appreacite it.     Thank you steve.

  Welcome to the HP community @steve5551,

  I read your posts on ink cartridge errors that you had and now the error code "0xc" appearing on your Photosmart C6180, and I wanted to answer you.

  I would suggest trying a power reset to see if that clears the error. If this isn't the case, please contact HP directly to inquire about a replacement printer or a trade in the printer.

  Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

  I hope this helps you!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• My HPOfficejet j4680 wireless all-in-one printer error message says its offline

  I have and have used several times my HPOfficejet j4680 wireless all-in-One printer to print. But this past week it will not print. I keep getting error messages that says that it is offline or turned off. But the green power light is on. The blue wireless light is turned on. And the date & time is common and pulled down on the front.

  Yet, I just continues to be my what. Any suggestions? Thx John.

  Hello JohnGeiser,

  Take a look at following print references:

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter
  Why can I not print?
  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print
  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers
   
  Let us know if that helps.
   
  Best regards
  Matthew_Ha

• 7280 all-in-one message says print cartridge alignment failed. see the documentation for the product?

  My 7280 all-in-one printer message indicates the alignment of the failed print cartridge.  See the product documentation.  I tried to do a literature search and landed on this link.  Where can I find documentation for my printer?

  This is the document that you are looking for.  You can find all documents and even more for your printer here.  Let me know what happens.

• HP OfficeJet J4580 all-in-One: OfficeJet J4580 all-in-One printer driver missing after recent update Windows 10

  After a recent update of Windows 10, my printer has stopped working. The message is that there is no driver. I tried to download the software from the website of HP and installation, but nothing changes. Copy and scan from the printer functions still work, but I can't print anything my file or on the Web.

  Hi @DMT1,

  Thank you for visiting the Forums from the HP Support! Good day.  I understand that you are looking for help with your printer that does not print after an upgrade of Windows 10. It will be a pleasure to help you here.

  You did your little comments and research before you post your question in the forums of HP. Kudos to you for this.  You're an HP customer, and we greatly appreciate you for doing business with HP. I take it as a privilege to share this platform with you.

  First, to help you better and for more clarity, please let me know if you get an error message when printing, or it just doesn't print at all?

  Some links that might consult to try to resolve the problem:

  Link 1: http://support.hp.com/us-en/product/HP-Officejet-J4000-All-in-One-Printer-series/3645081/model/3645099/document/c04714314

  Link 2: http://support.hp.com/us-en/product/HP-Officejet-4610-All-in-One-Printer-series/5101228/model/5101230/document/c04658195/

  Link 3: http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/hp-officejet-j4580-all-in-one-printer-does-not/4cf1c8a0-eebc-48f6-bfe5-8a537465b4eb

  I hope this helps. I would like to know how this happens. I hope that the problem is solved without

  disputes and the unit works very well. I'm always here for you help. Please reach out at any time.

  Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

  Take care now and have a wonderful week ahead.

• HP Officejet 4635 e-all-in-one printer prints multi-page document

  Hello, I have a HP Officejet 4635 e-all-in-one printer and can't print a multiple page document. The printer will print all except the two or three first pages, stopping in the middle of the last page it is printing, and then ejected from the page, usually with the third print top. At this point, I get an error message on my computer screen that says: "cannot print from xxxxdocument. I can go back into the print menu and select the pages that are not print and manually fill the work, but which requires sometimes two or three attempts, that the printer stops again impression after two or three pages.

  My operating system is Windows 8, the printer is connected to my wireless router which is on the same floor, the printer is connected directly to the wall outlet. I met this problem until print 28.0 Firefox, Microsoft Word, and Microsoft Excel. The documents included diagrams, sheets of computing, graphics and text. Oddly enough, I think I'm able to print several pages (of least until 4 on my last attempt) of Microsoft Office Picture Manager.

  I have no page unique impression of difficulties from the browser or any installed program and am able to print from my devices android as well, although I still have to try multiple pages printing app. The problem seems to occur more often if I try to print more than two pages.

  I searched on the Web site, looked through the installation of printer troubleshooting, including the instructions under "step 3: If your printer is connected to your wireless router, but you can't print (or scan). Nothing I've tried has helped him.

  I wish I had a solution to this problem.

  Thank you very much.

  Helen Marie Kennedy

  Have you tried full install driver software?  OJ4630_188.exe

  Exit the: 08-04-2014

• HP 6110 All in One printer will not scan to PC applications.

  I have an 6110 all in one printer connected to a HP Pavilion desktop computer running on Vista Home Premium with the MS Office 2007 Suite.  When I try to scan from the printer to MS Word or any other apps, the error message says: "unable to connect to the PC.  However, printing from the PC to the printer works very well and the USB cables are correctly.

  Any ideas?

  Thank you

  ... WSF

  ... WSF

  WSF,

  Can scan you from your pc to the 6110, using the hp scanning software?

• Photosmart e-All-in-One Printe: Photosmart e-all-in-one - D110a does not print text or Doc file

  Until that number today printing problems.

  Now can't print from Word or any text file.

  All other OK.

  Uninstalled and reinstalled SW.

  Problem remains.

  Word files and text printed in WHITE.

  All others are OK.

  Hey @Clark_Stillman,

  I understand that when you print from your Windows 8.1 computer to your HP Photosmart e-all-in-one printer D110a print jobs are coming in white. I would like to help you today with this printing problem. When you print from your computer, some files are sent to your printer as "image" files If your printer 'think' it prints an image, color ink may be used to enrich or to 'do' the dark. This can be misleading because your machine can really be confronted a black ink, problem of print, but you may think that your machine works great as always black appears in print. While in reality, it's just the ink to mix color to black. Therefore, at the beginning troubleshooting I'll have print you a standalone report diagnosis on the quality of your printer. This report will help us determine if this printing of the blank page problem is caused by your printers ink system or your computer. Can I please you follow the steps below.

  How to print a report of quality diagnostic:

  1. Load plain white paper in the input tray.
  2. Tap the button of the ATM () next to the icon of configuration () in the lower left corner of the control panel.
  3. Press arrow right () and select Tools, and then tap OK.
  4. Press arrow right () to select Print Quality Report, then tap OK. The printer prints the report.

  

  • If this report prints perfectly: Only the blank page printing problem isn't be caused by your printer. On the contrary, there may be a driver or a conflicts between your computer and your HP Photosmart camera setting. Can I have it please click here to download and run the HP print and scan of the doctor tool. Once the tool downloads, please run the tool to the "difficulty of printing." If connection, software or driver conflicts turns out that the HP print and scan of the doctor tool will attempt to resolve these conflicts for you. Once the tool has completed please test printing from your computer.
  • If this report does not print correctly:  That the problem you are experiencing is caused by the printing of your printer system. To solve this problem of print quality can I please have you click here to access the appropriate troubleshooting steps. Once the support document opens please run through the Solution, one five, six Solution and seven. This includes all sub-steps under the listed Solutions. Once completed the print quality troubleshooting steps, please try to print to see if the problem is now resolved.

  Please reply to this message with the result of your troubleshooting. You can also click thethumbs up' ' icon below to say "thanks for the help!" I look forward to hear from you!

• HP Officejet 4630 all-in-one printer print cancels in the workplace

  Hello
  
  I recently bought a HP Officejet 4630 all-in-one printer, and it automatically cancels the work in the middle of printing. The computer I use is a dv7 HP Envy with 64-bit Windows 8, and I print on a wireless network connection. My computer receives an error that HP Officejet 4630 series could not perform printing and the printer just says Cancel. I tried all the steps in the sections troubleshooting, both printing and network connections problems. I've uninstalled and reinstalled the software several times, I created a manual IP address and everything, but nothing seems to work. It seems also that the issue when using HP ePrint. It occurs in all sorts of programs and formats such as word, pdf and html. Unfortunately, I did not receive a USB cord, I can't see if that will fix the problem at all. I hope someone can help me with this, otherwise, it is obvious that there is a problem with the actual printer, I have had and I have to return something else.
  
  Thank you

   

   

  This is how I fixed it:

  1. Find out what IP address, is that your printer uses.
  2. Go to control panel, then click "View devices and printers."
  3. Look for your printer right click.
  4. Click on "Printer properties" and a new screen opens.
  5. Along the top, you will see some tabs. Click on the one that says "Ports".
  6. Click on 'Add Port '.
  7. Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port".  A new screen opens.
  8. Click "next".
  9. Type the IP address of your printer, and then click "next".

  Your computer should find your printer.

  Click 'Apply' and your printer should work fine.

• 7520 HP photosmart e-All-in-one: printer Photo ink for all print jobs

  Why my printer uses ink cartridge photo instead of the regular cartridge for all print jobs? I need to change a setting? He uses ink photo when I print documents or photos on the internet and it's always the first cartridge to change. How can I get it to stop and use the regular ink cartridge?

  Hi @ohchango,

  Welcome to the Forums of HP Support!

  I see that you are curious about the black photo cartridge on your HP Photosmart 7520 e-all-in-one printer. I'd be happy to see this with you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Photo black cartridges are designed to be used, it cannot be bypassed or ignored. When printing from your computer, you can set it to print in grayscale (black ink only), meaning that it will use less of the photo in the black, but they will still get used for maintenance. For more information, see use of inkjet printers ink.

  NOTE: It will use the black photo cartridge for printing black if photographic Support is selected for the type of paper or printing is set to auto or to a picture frame.

  In order to help you, I'll need more information.
  What operating system do you use?
  Mac OS X: How to find which Mac OS X Version is on my computer?
  Windows: How to find the Windows Edition and the Version on your computer.

  If you need assistance, please let me know the instructions above. I look forward to hear from you.

• HP PSC 2410 Photosmart all-in-one printer SLOW printing

  All of a sudden my HP PSC 2410 Photosmart all-in-one printer has started printing very, very, very slowly. If at all. It took almost 30 minutes (1/2 hour) to print only 1 page word document. I am on Windows 7 OS.

  Dialogue problems says everything is fine. An attempt to print a test page was even worse. He printed only the top 1/4 of the race and that it was illegible.

  I ran CrapCleaner, Norton full scan and I was able to print for about a day before the problem returns.

  Help!

  Hey Rainbow7000,

  I also had problems with copy. I noticed that the missing parts were color text or photos. There was no indication that the Tricolor cartridge was low or empty, but I replaced it in any case and VOILA... print is returned to normal and fine everyting.

  I would have thought there would be some am indicator when the cartridge is low, but it was not.

  Thanks anyway.

  RenardB

• Photosmart Premium Fax c309 Series all in one printer Wireless Radio does not work

  Some time before, the radio on my Photosmart Premium Fax c309 series wireless all in one printer stops working.

  With a wireless network test:

  Wireless is on (but light indication only is not lit)

  wireless network card has failed

  "The wireless radio does not work.  Contact Hp support.

  Any help would be greatly appreciated!

  Thank you

  Smithb2

  Hi smithb2, welcome to the forums there.

  I saw your post on the wireless radio does not not on your model Photosmart C309.

  I did some research and came across this post in the community that seemed to have worked for others with the same problem.

  Re: Without the printer wireless radio does not

  I hope that helps!

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a great Thursday