All-in-one software installation failure HP Officejet 7210xi

I recently downloaded the software and driver for my HP 7210xi all-in-one Officejet printer because the CD supplied with the printer software does not work on 64-bit windows.  My laptop is running windows 7 Home premium 64-bit and my printer is on a network.  I have the driver installed, but I need the software.  Anyway, whenever I run the Setup, it leaves on its own.  Just a stops and closes itself and every time it's the part of the installation where it says 'app updates '.    If anyone knows how to solve this problem, I would be grateful.  Thank you.

Note: When the installation program stops running, it does not display an error message.  Also, my laptop is fairly recent and came with the windows 7 OS, it was not being upgraded.

Hello

Before launching the installation - make sure to remove the existing device, such that it can interrupt the installation:

Enter the control panel > devices and printers.

Right click on the printer icon, then click on remove the device and restart your PC.

Start the installation and follow the steps until license agreement stage.

Click on the link 2 - using the Internet connection settings

Both options mark as No, thank you , and approve.

Accept the license agreement and to proceed, I believe that you will not see the same behavior now.

Shlomi

Tags: HP Printers

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