All my home screen icons have disappeared. Nothing shows up in my documents, pictures, or music. When I click Start, computer, OS (C :) the only thing that appears is BOOTSECT. BAK.

My hard drive is always filled to the top so I know that my files are still on the computer, they are simply not visible.  I ran an anti-virus software and it claims do not detect all problems (the free version of AVG) when the software is scanning, it shows my files, so I think they are still on the hard drive.   Also, when I click on start, all programs, nothing is visible.  Help, please.  Thank you

Hello

read the information at the bottom of the below link to the subject of some malware that hide your data files and the cure for it regarding

Read article 17

http://www.bleepingcomputer.com/virus-removal/remove-Windows-Recovery

also follow the correct for that malware removal steps, just to be safe, let's

Tags: Windows

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