All software on Smartphones from blackBerry 6.0 2949 ate my email accounts

I upgraded my Blackberry Torch earlier today (13:51hrs) to see that all my email accounts have stopped working. They don't even check if there is I'm using the passwords are correct, and the mobile doesn't let me delete or add a new. is my only option completely by default and start from scratch, because I can't find a way to remove the "doubtful" code from my now useless mobile

nothing worked until I deleted the Setup routine email on blackberry via Desktop Software application then re installed. It is then to each email would go through the registration / verification process

Tags: BlackBerry Smartphones

Similar Questions

  • Software for Smartphones from blackBerry Desktop Manager for 9630 (v 5.0.0.732) for Windows 7 (64-bit)

    Need help, please...

    Still using BlackBerry Tour 9630 (and old version 5.0.0.732).

    Just bought the new computer if moving to Windows XP (32-bit) running Office 2003 to Windows 7 (64-bit) running new Office 2013.

    Is it possible to simply download Desktop Manager from the CD I received with the phone and make this work?

    Yes, the phone is obsolete because I didn't want to part with them! Updates not taken for some time at the suggestion of Verizon and RIM, due to technical problems. I never thought that I would hold it long on the phone.

    A challenge, I know!

    Can anyone help?

    Thank you very much.

    It would be better to open www.blackberry.com/desktop in your browser and download the latest version from here.

    See you soon.

  • Software reinstalled Smartphones from blackBerry OS5.0 device

    Hello

    If I want to reinstall Pocket software OS5.0 to my BB 9300 curve 3G because it was damaged, please let know us if the following steps are correct?

    1st download blackberry desktop manager version 6.0 or 5.0 for personal computers (PCs) and the necessary backup applications and contacts.

    2nd Connect USB cable combined BB via PC and start downloading OS5.0 of operating system through local telecommunications service provider.

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    You must specifically have Desktop Manager 5, like 6 will do.

    However, that said, you don't have really not either.

    1. Download and install the older version of the operating system. Find it here: BlackBerry operating system downloads
    2. Install the older operating system to the computer by running (double click) the downloaded file.
    3. Go to c:\program files Research in motion\apploader and delete the file named "vendor.xml."
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  • Smartphones from blackBerry Torch 9810 Software Update Lock-up

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    Oh no... now you have a more catastrophic problem... 507 means that everything is gone from your BB - the operating system, applications, data. First we need to get the features of your BB, and then you need to restore from your most recent backup.

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation, since you can't take one now)

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You must also use these tricks, but please substitute 6a or 6b above if all load allows you to use a Web site:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • The Smartphones from blackBerry Desktop software will not connect to 9700 Win 7

    Recently, I lost my 9800 "BOLD" and had to go back to my old 9700.  When you try to resynchronize the 9700 for the desktop software, it started the process but then stopped.  Now the software connects to the device even if the device shows connected to the desktop computer.  In addition to the software crashes and cannot be closed.  I tried to uninstall and reinstall the desktop software but no improvement.

    Any ideas.

    Thank you

    Peter

    Interesting... the only time wherever I got a message like that is when I am attached to my PC and using the AppWorld on the web from my PC browser... a plugin is installed on the PC so that it works. I never recall a message as you describe directly from the desktop software.

    There is no need to use the older Desktop software... in fact, under Win7, it is even probably not supported. So, now I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

    In addition, it was also reported that when your user profile on windows (type "echo %UserProfile%" in command prompt) contains spaces, then the installer will not work. To resolve this issue, log off from your Windows account and sign in using the local administrator account (or any other name of account without spaces) and install office (for all users).

    (1) delete your package to update device OS of your PC (Add/Remove Programs)

    (2) properly uninstall the RIM desktop software:

    • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
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    • Others have reported the use of a registry cleaning tool to be also useful
    • Still others have reported the use of your original PIM (Outlook, NOTES, etc.) Installation CD, run the "repair" to be helpful in some situations process

    (3) obtain a new download of the RIM Desktop software:

    (4) to download a new copy of your package to your carrier OS device (on your PC):

    (5) install the software on your PC Desktop

    Installation of 6) (also on your PC), device OS package

    (7) start the configuration Organizer:

    • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager
    • KB23681 How to configure settings to synchronize Organizer data using BlackBerry Desktop Software 6.0

    If all goes well, who's going to make things again.

    Good luck and let us know!

  • Blackberry Bold 9700 Smartphones from blackBerry backup

    Hello!

    I was able to backup data from my phone to the computer before it broke down. (Shows a white screen, I think the problem is the display screen)

    The questions are:

    1 is easy to fix the problem?

    2. how to open the data stored on my computer? I need to check some contacts and text messages.

    3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

    Thanks in advance for answering my questions.

    Hello

    ateliermd2003 wrote:

    1 is easy to fix the problem?

    In my view, that can be firmly answered by a technician with the device by hand. If the problem is not a hardware problem, you might be able to recover it with this:

    • KB27956 How to recover a BlackBerry smartphone from any State

    ateliermd2003 wrote:

    2. how to open the data stored on my computer? I need to check some contacts and text messages.

    Natively, the backup file (BBB or RPI, depending on the version of the Desktop software you used) is intended for a single purpose... as the source of restoration to a BlackBerry. But there are several 3rd PC-based 3rd party there apps that can analyze the file backup, some even to do something else with the resulting data. I've never needed, but I heard good things about MagicBerry. Search for a few seconds (for example, on Google) and I'm sure you will find plenty of candidates for your needs.

    ateliermd2003 wrote:

    3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

    To transfer to another BB, simply perform the restore:

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    To transfer to another device, these 3 save game file analysis applications (from your point 2 above) would be your source... you would have to understand what requires this device non - BB and then manipulate the data in the required format and then use whatever of this non - BB device has to load the data on this device.

    Good luck!

  • Update problem OS of Smartphones from blackBerry in Blackberry 8520 Curve

    Hi all

    I rebooted my Blackberry out of battery and then it gives a ' Eception Exception: Index 13 <=> start menu screen and a white screen with an "App Error 523 Reset" error. "

    After that I tried to get the update of the OS of the Blackberry Desktop Software. It took me to get the update and corner whenever he is ready to download the update of the OS, it gives me an error that is, you are not connected to the Internet or try again later however, I am connected to the Internet.

    If anyone has a solution pls let me know, I'm in trouble.

    Ramirez

    Hi and welcome to the Forums!

    Here's a knockout who deals with this error:

    • KB16471 BlackBerry Desktop Software invites you to an Internet connection required to set up sync

    I hope that it contains something useful

    As an alternative method, from a PC, you can install any bundle of BONES to a BB via this procedure

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones from blackBerry App World

    I have a TORCH (software 6.0 Bundle 3049) with App World installed 3.0.0.73 from Blackberry Desktop Software.  I have download the updates and App World indicates that a new version is available 3.1.2.32, I download the new version and App World Spear is no longer.  In other words, I click on the world icon, and nothing happens.  I'm going to BB Desktop Software, delete App World, re - start the phone and re - install the 3.0.0.73 and functions of the App World.  In other words, until the App World informs me that a new version is available for the update and I can choose 'Update' or 'Close' and the cycle repeats.  I have 18 months left on my contract with Bell Mobility and I was kind of hoping that BB would fix it so I won't be too miserable until I can update an iPhone.

    I talked to Bell Mobility and that they me related to BlackBerry (RIM). The technical expert has helped me greatly.  I downloaded the software, saved my camera and reloaded the software bundle.  I won't go into details, it is best done with the advice of an expert.  Then, call your provider.

    But App World works perfectly now. So, all well that ends well.  I don't know if I will "jump" to an another unti now that my BB Torch works well again.

    FYI, the assistance was FREE!

  • LANGUAGE of ENTRY of Smartphones from blackBerry to CHANGE

    Hi all

    I need to change the input from my bb to English language to French.

    I found where the do in the options...

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    This bb has been offered to me by my former employer, maybe this can help you understand the origin of the problem.

    I have lloked on the site of bb to find answers, but without success sofar.

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    You would need to install an OS of a carrier that would include normally languages French or European.  Here are some instructions:

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    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    2. it's not bad to do a manual of your device first, backup using the Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. You can get the BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

    3. download the OS from step 1 of the file on the PC then install on the PC by running (double click) the downloaded file.

    4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

    On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

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    Pay attention to languages that are being installed and make sure you inlcude what you want.

  • Smartphones from blackBerry Bold 9900 set up the e-mail icon does not not :(

    I had to go back to Blackberry Bold 9900 for awhile my Q10 screen is cracked and I sent it to be repaired. I put the new sim card in and try to set up the e-mail account he showed me the mail of size and I knew that something is wrong. I called my network provider and they have implemented my Blackberry data plan and I signed up with blackberry network. I turned my phone market and bb next to the network icon icon appeared which is good. But when I go to set up an email account and click the "email accounts" nothings happens. called my network, they do not know how to help me...

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

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    • KB00510 How to register a BlackBerry smartphone with wireless network
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    2) Remove and return Service books (pre-BB10 only devices)

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    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

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    • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you can try this link from your BB browser:

    Otherwise, you should contact your mobile provider for official support... but this time do not let you fob off the coast. You pay for your services, making them responsible for your formal support service, including if necessary climbing to BlackBerry-related.

    Good luck!

  • Smartphones from blackBerry Curve 9380 - gel/pause

    I've had this phone for nearly 18 months without any problem, but last week I almost he threw out the window!

    For starters, he did pause for a few seconds, making send SMS, e-mail etc very frustrating! You might be texting, and then it is paused on everything that touches your tent to support on, then will take between 5 and 20 seconds to come for herself. Sometimes when I unlock or just try to navigate the phone - its fustrating Yes aswell!

    And then yesterday and today, the battery had drained by noon, although he had been accused of the overnight! I rebooted my phone at noon today, and its once again once drained (18:20)!

    They relate, or if my phone died?

    Hello and welcome to the community!

    Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

    1. With battery, connect your BB to the wall charger
    2. Leave it alone for 2 hours, no matter what the LED or the screen not
    3. Remove the battery
    4. Wait 15 minutes
    5. Insert the battery
    6. Wait another 2 hours, no matter what the LED or the screen not

    This has been known to "revive" some BBs.

    It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

    1. Get a known good and already fully charged battery... use it in your BB and see what happens
    2. Get access to a BB good and the same known... use your battery in there and see what happens

    The results of this will show if your BB or your battery that has the problem.

    You can also try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    You may also use these tips:

    Good luck and let us know!

  • Smartphones from blackBerry Torch 9850, cannot open the e-mail setup application

    Now that I have my "brick" problem solved, I can't configure my email.

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you may need to provide some clarification... as exactly what is happening. Your subject line you could not open the e-mail setup application, but the body of your message says that you were unable to set up your email address (which could imply that you could open the configuration of the e-mail application, but it cannot configure the email)... subtle, but the details are what help us help you.

    Good luck and let us know!

  • Option of 'Options' of the Smartphones from blackBerry in the BB Menu button doesn't work is not on the Torch 9800

    Whenever I select 'Options' from the drop of the BB Menu button on my Torch 9800, the screen flashes, then back to my home screen. It has been so for a long time (almost a year) and I think that there is a permission that has been disabled inadverdently. It does work if I use the theme BB6 native or other that I downloaded. Anyone know how to make 'Options' to the option to start working again?

    Hi randynjaimie,

    Try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.

    For more information, see the following article. How to perform a clean reload of the BlackBerry Device Software for Windows. www.BlackBerry.com/BTSC/kb11320
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    I hope this helps.

  • Smartphones from blackBerry Desktop Manager does not recognize my Sprint Bold 9650

    I put these questions I have on You Tube.

    http://www.YouTube.com/watch?v=lcSwbk7sxFE

    or you can search youtube for.

    Sprint Blackberry Bold 9650 Desktop Manager questions

    The software does not recognize my phone at all - ever - new install on 13/07/2001

    It's my first installation of the Software Desktop manager (no previous version where installed)

    I changed the power setting on my laptop USB ports

    Phone is version 6.0 bundle 2647

    Version of Desktop Manager is 6.1.0.35

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    KB00125 - had the answer - I didn't know this - the data cable was thicker - the two cables where from Blackberry
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    Some USB cables are provided for only working load. These cables have no pins for data transfer.

    Implement a USB cable with pins for the transfer of data.

  • Smartphones from blackBerry Bold 9700 not recognized by Office Manager

    I'm with T-mobile with a Blackberry 9700 v5.0.0.330 (Platform 5.1.0.91)

    I have trouble to synchronize my device on my computer.

    I am running Vista 32 bit on a Dell Inspiron 1525.

    I downloaded Desktop Manager 5.0.1 B49 MultiLanguage - without Media Manager successfully and downloaded the latest version (I have seen elsewhere that this version is suggested for the bold 9700).

    My computer recognizes the device, but found new hardware prompt as a Composite of RIM device, but in the Office Manager that he says that there is no device not connected.

    I also turned on the media card support campaign mode and mass.

    I can't find the driver appropriate through the Device Manager either.

    I did a couple pulled battery and re-attempts to connect different usb ports. \

    Any advice would be greatly appreciated.

    Thanks in advance.

    Hi and welcome to the Forums!

    Here is the list of troubleshooting atricles... I hope that something will be useful:

    http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
    KB02640 Troubleshooting USB connections
    KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
    KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
    KB00019 PIN code not displayed in BlackBerry Desktop Redirector
    KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
    KB01451 How to enable Sync advanced logging if a wired synchronization fails
    KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

    In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

    My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

    I hope that something it is useful!

    See you soon!

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