Smartphones from blackBerry Bold 9700 not recognized by Office Manager

Similar Questions

• Smartphones from blackBerry Bold 9700 used to synchronize with Mac

  Hello

  I just moved from your PC Windows 7 on MacBook Pro, OS 10.6.7

  I downloaded Blackberry desktop for mac, version 2.0.0.65

  My bold 9700 has recently been upgraded to OS 6 (v6.0.0.48 platform 6.6.0.124), after the OS upgrade, my PC is well synchronized.

  But now that I moved to Mac, I can start the BB desktop software, which prompts me to connect to the phone. I connect via a USB cable and the phone prompts to select USB drive, Media Sync or Charge Only.

  I tried all 3 options, but after this selection, nothing changes on the BB desktop software, and I can not sync. I tried a hard reset on the phone then by restarting the mac.

  Still no joy, can anyone help please?

  It took me a few days to come up with this solution:

  The problem revolves around Mac OS X 64-bit OS and Blackberry Desktop Manager for 32-bit OS.

  Thus, you need to restart your mac while holding down keys 3 and 2 at the same time, which will start your Mac in 32-bit. You will then be able to sync your information with Blackberry Desktop Manager. When you restart your mac again, he goes back to 64-bit.

• I can't update the Smartphones from blackBerry bold 9700 to OS6

  I'm trying to update my bold 9700 OS6, but I can't.

  If you really want to update your device, I would say that do you a 'new' OS installation according to the following instructions:

  1. Use Desktop Manager to backup your device.
  2. Close the Desktop Manager and disconnect your device.
  3. Download an application on your computer called BBSAK (BlackBerry Swiss Army Knife). You use it to wipe the operating system of your device. You can get it here: www.bbsak.org
  4. Download the latest OS for your device, you can get here. https://swdownloads.BlackBerry.com/downloads/entry.do?code=9461CCE28EBE3E76FB4B931C35A169B0.------
  5. Connect your device to your PC and start BBSAK. It will ask you a password. If you don't have a game for your device, simply click OK.
  6. Choose the option to wipe device. Once completed, you will be left with a blank screen and an app 507 error, which means that the wipe has been a success.
  7. Unplug your unit.
  8. On your PC, navigate to C:\Program Files\Common research in Motion\AppLoader. Delete the file in the lower part called vendor.xml.
  9. Connect your device.
  10. In this same folder as shown above, there is an executable file called Loader (has a small telephone next to him). Double click on that and it will start loading your OS.

  You have to reinstall and 3rd party applications you have, keeping in mind that if you're under OS 5 now, some of your applications may not be not compatible with OS 6, in which case you will also need to update those which in addition to the resettlement.

  Please post back and let us know how it goes!

• Issue of transfer of Smartphones from blackBerry Bold 9700 Email

  I recently transferred my data and emails from Outlook to my new Bold 9700.  Unfortunately, I used Blackberry Desktop Manager version 4.x that I used before with my old 8700 c, instead of the first update to version 5.0.  The new version of Desktop Manager apparently has an application designed to transfer all the data (all emails) from the old Blackberry to the new device.  In any case, all my PIM data transferred but only 7 days of emails (emails about 175) made the passage.  Talked with level 2 support to support Blackberry BES Office.  They said that only 14 days or 750 emails (which ever comes first) should make the transfer. They had me wipe the data off the 9700, delete my profile on the BES server, create a new profile of BES and reload everything.  Unfortunately I got the same results (and pass the next reload software hours, etc..).

  The old emails are always in Outlook and on our company server.  The 9700 is set to store 6 months emails, but the Blackberry tech support people say that means 6 months in the future.

  Any ideas on how to get the old emails transferred the 9700?

  Problem solved, sort of.

  I had to exchange the 9700 for a new thanks to a faulty camera.

  With the new 9700, I did the following:

  (1) delete my profile on the Blackberry Enterprise Server (BES).

  (2) load the latest version (5.0) of the Blackberry Desktop Manager (BDM) software on a laptop.

  (3) began the BDM software.

  (4) Switch Device Manager selected.

  (5) started the program "Switch Blackberry Devices".

  (6) connected the old BB 8700 c.

  (7) connected the new BB 9700.

  (8) follow the guests of the program.

  (9) waited 15 minutes for the old emails and PIM data to back up out of the 8700 c.

  (10) another waited 15 minutes for the old emails and data PIM to transfer the 9700.

  (11) restarted the 9700.

  (12) re-created my profile on the BES.

  (13) Ran the e-mail Setup Wizard (Setup > Setup Wizard > e-mail setup) and select the option "I want to use a professional email with BlackBerry Enterprise Server account.

  (14) entered the information on BES.

  (15) run the initialization of the enterprise activation process for about 45 minutes.

  At the end of the process, I got all the 6000 + old emails entangled in dozens of customer records.  I also had all but two dozen of the hundreds of e-mails I received last week.  (I think the missing emails could have been initially sent during the outage of server last RIM Monday afternoon - Tuesday morning).

  All profile settings also transferred.

  Now I can reload applications and non - 8700 c bound parameters.

• Smartphones from blackBerry Bold 9700 - Office Manager synchronize outlook 2007

  That bold 9700 - Desktop Manager 5.0.1 - outlook 2007

  will not synchronize calendars - said applications available are none, ASCII, Yahoo

  synchronize contacts, but some eCards and does not update

  should be an easy answer for this

  Hello

  I recommend you to check on the following article in the knowledge base on the impossibility to choose or lack of Microsoft Outlook when configuring synchronization options in BlackBerry Desktop Software.

  Link: http://www.blackberry.com/btsc/KB02362

  Thank you

• Smartphones from blackBerry Bold 9900 set up the e-mail icon does not not :(

  I had to go back to Blackberry Bold 9900 for awhile my Q10 screen is cracked and I sent it to be repaired. I put the new sim card in and try to set up the e-mail account he showed me the mail of size and I knew that something is wrong. I called my network provider and they have implemented my Blackberry data plan and I signed up with blackberry network. I turned my phone market and bb next to the network icon icon appeared which is good. But when I go to set up an email account and click the "email accounts" nothings happens. called my network, they do not know how to help me...

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you can try this link from your BB browser:

  • www.BlackBerry.com/Integrate.

  Otherwise, you should contact your mobile provider for official support... but this time do not let you fob off the coast. You pay for your services, making them responsible for your formal support service, including if necessary climbing to BlackBerry-related.

  Good luck!

• BlackBerry Smartphones Snycing Blackberry Bold 9700 with Contacts list in Outlook

  Hello

  I just bought a Bold 9700, and everything works well except the synchronization of Outlook contacts.

  I am also the synchronization of calendar, which works fine, but when I sync the contacts, I get the following error message ox80040Fb3

  I have the latest verson of the Blackberry user tools software and I tried to uninstall and reinstall again, but the same error comes back.

  If I only sync the contacts from the phone to Outlook then it works, but I can't sync both ways or from Outlook to the phone.  My phone is a Blackberry Pearl, I have had no problem of synchronization with Outlook.  The Version of the user tools for the Pearl Blackberry was Version 4.3, I re-installed and tried, but I still got the same error.

  I think that she must have a problem with the software on the phone, as the problem did not happen with my other Blackberry, and it happens with both versions of the software.

  I use Vista Home Premium with Office XP.  Someone at - it ideas?

  1, while that synchronize you the address book, it goes through the numbers, as 1.2.3... 1233 HANG! You know he has problem with address 1233.

  2, export the address book from Outlook to Excel, then to identify contact contact 1233 (be careful on what address line starts on Excel - on mine it starts on line 2), then 1233-> row 1234.

  3, delete the contact.  go back to step 1;

  I had to remove 5 on about 2000 to make it work.  I can't say why these 5 did not work - I just like many other contacts with Chinese characters. BB9700 suspect "sees" something we cannot see. But removal of sync works.

  What a pain!

• Configuration of Smartphones from blackBerry email does not

  Recently I had to change my gmail password and now I'm not able to receive emails on my device. I use the bold 9700 and set to update to OS 6. When I go in the Installation Manager and I click on send, nothing happens. Is there a way I can remove the old Inbox that was on my phone and reconfigure a new e-mail box or change my password on the device so that I can get my email working again.

  Thanks in advance.

  I found my own answer. Because it was not working since my installation, I could make using the website www.blackberry.com/integrate.

• Problem syncing of Smartphones from blackBerry with Lotus Notes 8 (Windows - no synchronization farm)

  Hello world

  I have a problem with the replication of a Blackberry Storm (9500) with Lotus Notes 8.0.2. The desktop software that I am running is version 4.7.0.25 on Windows XP Professional with Service Pack 3.

  After setting up the synchronization of calendar and address book, when you synchronize manually, start the pop-up windows, where one would expect to see the progress bar of the just closed synchronization after a splitsecond.

  Even if I put the journal setting within the highest synchronization propertiesto possible value, no log is written at all.

  The Windows event logs do not show only one entry for that matter.

  When trying to auto-sync after connecting the usb with the computer devicethrough blackberry cell phone, the device is recognized, but still there is no synchronization.

  Everyone knows a similar problem before?

  Any hint is appreciated.

  Thank you much in advance.

  Concerning

  Tobias

  Hello world

  I wanted to let you know that I finally managed to solve this problem.

  I have backed up from your handheld address book and calendar by using the desktop software (functionfortunately the backup worked) and them cleaned on the handheld.

  After a reinstall of the desktop software, synchronization between BlackBerry and Lotus Notes worked usning the combination of Desktop Siftware 4.1 and Lotus Notes 8.0.2.

  Best regards

  Tobias

• Smartphones with Blackberry Bold 9700 blackBerry memory cards

  Anyone know when the memory cards will be available for the Blackbery Bold 9700?  Also, it is clear that Bold 9700 phones purchased now in the United States through AT & T accepts memory cards when they are issued, or is there a reason why they can be incompatible?

  Hi again,

  Each company determines the level of the BONE they will be based on a particular model of BB that they resell. There is therefore no way of knowing what they ship their newly sold models with... you might can get to answer this question. But, given that it is a very recent model, I expect to have the latest OS levels, which supports up to 32 GB cards.

  Regarding RIM branded media cards, I've never heard of such a thing. For example, my BB came with a SanDisk card brand media. SD cards are generic enough... There is not (to my knowledge) that are made to work only with one instrument or another. They are designed as generic storage devices that work inside of any device that takes care of their abilities.

  Finally, there is nothing you can take these forums concerning everything that is future-oriented. If anyone here knows, they are specifically excluded from reveal whatever it is facing the future with authority. Therefore, what I said is my opinion on what will be the future - but it is not guaranteed in any way, shape, or form.

  Good luck!

• Smartphones from blackBerry Bold 9780 - need assistance to fix "App Error 603."

  My Blackberry Bold 9780 white screen 'App Error 603' watch and several JVM error for the last two days. I tried to install a software update using Blackberry Desktop Software. The update will install to the point where the camera is supposed to turn it back on. Restarting stalls about 3/4 of the way, therefore impossible to properly install the software update.

  (Before I tried the software update and was able to turn on the phone, I did a deletion of all user installed application security.) In addition, during the installation of the software update, error 507 return temporarily.

  Any advice would be helpful! I use a Mac.

  Thank you.

  Sometimes, when it comes to 507 and errors such as errors in the JAVA virtual machine, you must try and try again when reinstalling the operating system. You are doing the right thing to connect it to your Mac and reinstall the operating system, but if it doesn't work the first time, keep him home. Why it will not install on the first try, I don't know. I know that it took me more than three attempts in the past to reinstall the OS after a mistake of the JVM. And if you get a 507, you don't have any choice but to connect to your Mac and reinstall your operating system.

  Patience is the key in this process in order to keep trying. See you soon.

• Will be updated of Smartphones from blackBerry Bold 9900. 606, 603, 507 error messages, etc.

  BlackBerry Bold 9900

  Rogers

  Wipe using BBSAK.

  Tried to reinstall the OS using Blackberry Desktop.

  Tried to reinstall the OS by using the site Web of Rogers.

  About to buy a new phone. Second time I had to erase and reinstall the OS since the labour party.

  Help!

  Here's where I found a solution:

  http://www.YouTube.com/watch?v=Xz6v9VXslPk

  Although I had managed to wipe my phone before attempting to download the operating system and applications, I kept getting blocked. Until watching this video, I have just to the point where I was in a frustrating loop of wiping, try to reinstall and receive messages of error 603. When I started my successful attempt, the phone was in a State of wiped and had an error message 507 on the screen.

  Used the Loader.exe after I had downloaded the latest OS for Rogers Blackberry Bold 9900 to

  http://CrackBerry.com/official-OS-710746-BlackBerry-bold-9900-Rogers-Wireless

  Follow the instructions in the video. At my phone connected to the computer with the USB and kept the battery until I was ready to download the latest operating system and the applications selected using Loader.exe

  Be patient with yourself. Be sure that you can solve the problem. I had kinda given up hope and thought that I would pay to repair my phone, or pay for a replacement. Glad I don't think I have to do.

  Rogers tech support was NOT helpful.

• Smartphones from blackBerry Bold 9650 & os7.1

  It is reasonable to assume that my Blackberry Bold 9650 is not compatible with the new os7.1?

  I recently did an upgrade for my os and he said that I was running the most up-to-date available 6.0

  I guess I was hoping I'd be able to download the new os7.1 to my phone.  Wanted to especially

  reactive enforcement of the zone.

  Thanks in advance.

  Bob

  Hey, it's safe to assume... and a fact.

  The 9650 will not get the 7.1 upgrade nor upgrade 7.0.

• BlackBerry Smartphones new Blackberry "BOLD" will not be on

  Hello

  I got two last week of new Blackberry "BOLD" for a couple of patterns here.  What I was thinking that it was the right thing to let them via a USB hub over the weekend to ensure a full first charge.  Today they turn on.  Rear left the battery out in both entities for about five minutes and put it in and even they will not be running.  The USB was powered by a UPS so power would have been clean.  Seems strange that both units have the same problem.

  All possible suggestions would be appreciated.

  Thank you, Richard.

  Try to open your Desktop Manager v4.3 or higher.

  Go to "Application Loader" - the plug of the device when the second screen. (the com port selection)

  Leave the battery out of the unit while u this. Give a few minutes and do you not see that it happens with pin device?

  If this is not the case, try with battery?

  If he is grateful to the PIN so be it, you will need to download the "BOLD" OS device on the site of carriers, it was sold to. Install in your Office Manager, and then repeat the steps above to push the software on the device...

• Smartphones from blackBerry Torch 9800 not recognised by Windows 7 64 bit laptop

  After 2 years of working perfectly my Torch 9800 is not recognized by Windows 7 64 bit laptop - now says 'USB not recognized by Windows device'. Thoughts?

  Hello and welcome to the community!

  First question - what has changed on the computer just before this change in behavior that's happened? An update? A new application? A new anti-virus application? Nothing at all? Carefully because any change on the computer can be causal.

  It can be also the port USB of your computer has not... have you tried others?

  You can also consider a re - loading BlackBerry Desktop software... If Yes, then I suggest this thread:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  It begins with a process to start properly and there is an exchange of views, and there is also a post (15) with links to earlier versions of the Software Desktop, if those who are needed. Note that this is not, by any means, guaranteed to work... but it worked to much to solve the problems they have.

  Good luck!