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Similar Questions

• Creating cloud App lists my version of LR in "trial" when I have a paid subscription. How can I fix?

  I just bought a new Mac and transferred all over my old. I came across some problems with getting LR and PS and creative cloud app to load and work on the new. Finally got everything settled, but Creative Cloud Desktop App tilts my version of LR in "trial" when I have a paid-up photography subscription which includes PS (PS app is fine). Any ideas on how to solve this problem?

  Make sure that you install products on a new computer, rather than transfer, copy, or restore them.

  If you open an application that belongs to your creative cloud membership (CS6 or LR6) and you see a message indicating that you are running a trial. See this link: why app launch in trial mode/creating cloud app unexpectedly returns to the mode of trial?

  If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• Creating cloud App work does not correctly

  Creating cloud App is installed on my computer, but the window is empty when I open it. I use PS on Windows 10 CC. (If the information system in Photoshop says it is on Windows 8) All updates are underway.

  Please see the links below.

  • Re: Empty opening creative cloud app
  • Cloud Desktop App is empty?
  • New application Cloud Creative unusable: it is empty!

  Hope this will help you.

  Kind regards

  Hervé Khare

• Creating cloud App has disappeared from my Mac Pro update

  Creating cloud App disappeared from my Mac Pro update! That's happened?

  Varun thanks!

  I just did it, clicked on the icon of the application, and returns the application to the task bar icon. It's OK now.

  Thanks a lot for your quick response.

  Ayman

• Creating cloud App open and close / crash immediately.

  Creating cloud App open and close immediately on the mac pro book.

  There is no error message.

  I just saw icon cloud on the bar at the top for a few seconds and disappear from it and nothing happened.

  What I did:

  • reset and reinstal the CC App several times
  • Uninstall CC App and run a cleaning of Adobe tool and clean CC App. Install it again

  I still installed on Mac CS6 and cannot uninstall this time.

  MacBook Pro

  15-inch, mid-2012

  2.3 GHz Intel Core i7 processor

  8 GB 1600 MHz DDR3 memory

  NVIDIA GeForce GT 650M 512 MB graphics

  Software OS X 10.8.3 (12 D 78)

  Any solution?

  I found what the problem was.

  Another application causing the cc crashing.

  If someone using GROWL for Mac this application has a conflict with CC App.

  I close this application and everything seems to work properly.

  See you soon!

• Create cloud app and Photoshop CS6 updates connection failed four times. Help.

  Create cloud app and Photoshop CS6 updates connection failed four times. Help.

  Run the Creative Suite cleanup tool, let reisntall AAM and try again.

  Mylenium

• Creating cloud App says my CC 2015 apps installed are up to date, but there are actually new versions.

  Installing CC on a second computer properly updated the same apps for newer versions so I'm confused.  I tried to uninstall and reinstall CC app but he still thinks that my apps are up to date. ' Check for Updates App "does not help. Has anyone seen this behavior before?

  Mac OS 10.10.5 on end of 2013 MacPro

  Please try clicking on ' Check for Updates App "under the gear icon in the desktop creative cloud application.

  If this does not help, please try to uninstall the creative Office Cloud app using the directions and the uninstaller available here: uninstall the Adobe Creative Cloud desktop application. You don't need to uninstall your other apps, just the desktop application. Once the creative cloud desktop application has been removed by using the uninstall program, please reinstall according to these instructions:

  FAQ: How to download and install the Adobe Creative Cloud Desktop App?

  FAQ: How to download and install creative cloud applications?

  You can also make reference to: 2015.1 update fails to?

• Create clouds app may work for specific users, not all users. When connecting?

  I use at home (plan of photography) creative cloud on two computers.  The other members of the family do not use or want Photoshop or Lightroom, so when the CreativeCloud app opens when logging - this is not wanted.  As a developer of many years, I know it's * possible * to change the registry, as well as a specific user is running CreativeCloud (on Windows help - HKCU /... instead of HKLM registry key /...).

  I searched the communities Adobe and google the net for other people the same question - how to attach CreativeCloud to a specific user (or users) instead of all users...  Nothing.  "I even started to decide where I should spend HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\"Adobe Creative Cloud'=' \"C:\\Program Files (x 86) \\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" - showwindow = false - onOSstartup = true '.

  The problem is that I have to re - hack this whenever the CreativeCloud application is updated (and could end up with two copies running, its slow enough already, thanks) when the updater/Installer rewritten the original key.

  Adobe may take the specific needs of users into account?  A computer can be used by several people and want all the same applications.  Irritate everything except a user application design is not good.

  Thank you

  Simon, you can try to update creative cloud to the latest version and check if cela helpsp.

  1. remove the cloud creative app.

  Using creative cloud | Uninstall the creative cloud desktop application

  https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  2. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Creating cloud Apps does not.

  I recently downloaded creative cloud in my Macbook Pro. With the exception of Photoshop, no other applications are sensitive. At the launch, after initial start-up, have their quiet strength. Any suggestions who to troubleshoot this? Thank you!

  Hello

  Please, try the following steps:

  • Uninstall Adobe CC of the machine (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Set the "Read and write" permissions on the files of Adobe for all users in the following locations:
    • / Library/Application Support /.
    • /Users/ [user name] / Library/Application Support /.
  • Restart the computer.
  • Install the application Adobe CC (Creative Cloud help |) Creative cloud for office)

  Kind regards

  Sheena

• Creating cloud App does not install

  Updated cloud creative app install gets to 100% and then closes. I re - open app told me there and update the same thing. I've updated the about 5 times now.

  Hi Stephenl26067752,

  Could you please share the OS version you are using? In case you are using a windows machine, try to run the installation as an administrator and to share the results.

  As you tried to update creative Cloud applications a few times now. I ask you to download the version of the application from this link: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial and install again.

  Before installing the latest version, please try to uninstall creative cloud this link: CC help | Uninstall the creative desktop application Cloud.

  You can also check out this link if you encounter an error during the installation of the creative Office Cloud app: creative cloud troubleshoot download and install questions.

  Please feel free to update this discussion in case you need help with any of the above measures.

  Thank you.

• Creating cloud app mysteriously disappeared. I reinstalled, but showing none of my apps?

  Hello, I started my PC today (Windows 7) to find the creative cloud icon had lost its image. By clicking on it, he said he could not find the approx. Sure creative cloud enough it went! I certainly don't uninstall it, so something happened here.

  I connected and downloaded another but my apps are not displayed. How can I fix it?

  Thank you very much.

  Hello

  Please see the links below:

  White cloud creative app:

  Blank white screen. Sign in | Creative cloud Packer

  New application Cloud Creative unusable: it is empty!

  Creative cloud is empty window why?

  Re: Empty opening creative cloud app

  If the links above do not help, try cleaning remove the creative cloud application and put it back:

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) remove the rest of the files:

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE {to view the hidden AppData folder, files, folders, file name extensions see see |} {Windows XP, Vista, Windows 7.}

  Cleaning tool 3 - run Adobe: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe

  4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if this was helpful.

  Kind regards

  Bani

• Creating cloud App does not seem to be updated itself

  I am running Mac OS El Capitan on my rMBP. Such, 26 January 2016, my creative cloud app version is 3.4.1.181 which, according to the release of these notes are released on 26/11/2015. Release notes for the desktop Adobe Creative Cloud application

  • There has been some updates since then, for example 3.4.2.187 on 11/12/2015
  • Office Manager has not get up to date, despite her "always refresh app" checked, and I'm the only administrator account on this computer.
  • Director of office notified me on other updates app for the PS, InDesign etc.

  
  

  Is there some updates it downloads not, or if I have a problem how can I fix?

  Hello

  Ideally creative cloud update should be installed itself. But for some reason if it does not update itself you can uninstall the creative cloud desktop application and install again.

  Uninstall Help https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

  Install it using Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

• Creating cloud App not opening

  Can someone help me with my creative cloud application? I installed, downloaded and tried to open it but it will not open at all

  Oh Mac, I don't think that firewall will be WE or it will make this issue, if it is on, turn it off and check once.

  OS X: about the firewall application - Apple Support

  The important thing is, after you double click Adobe Creative Cloud app file, check if the cloud icon appears on the menu bar and disappears inside one or 2seconds?

  

  Let me know, so that we will proceed with the troubleshooting process.

• Creating cloud App does not

  all throughout the day. nothing other than problems with this App works sometimes, but most of the time it does. How to fix?

  

  Hi Greg,.

  Please refer to the threads below where similar problem was addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena

• Creating cloud app and Adobe Application Manager not synchronized

  Until this week, all my downloads were managed by Adobe Application Manager. Now appears the creative cloud app, that tells me that I have not downloaded anything.

  How can I get the CC app to acknowledge the fact that I downloaded almost the entire suite of creative apps cloud?

  Please make sure that launuage of the creative cloud app installation is her even that you had Setup for Application Manager.

  Otherwise, it will not recognize the applications already installed.