All the .muse files deleted after upgrading to Adobe Muse CC 2015.2 Release

Hello world

Help!

I just downloaded and installed Adobe Muse CC 2015.2 Release and launch, by clicking on my latest project under 'Récent', I got an error message stating:

"The file ' / users/username/Library/Mobile Documents/com~apple~CloudDocs/Projectname/1-3-1.muse' seems to be missing." You want to remove to open the recent item? »

Adobe customer service tells me that it is because my .muse file was saved in iCloud of Apple and the error should be there because there is no local version of the file on my computer. However, except .muse files, other documents stored in iCloud from Apple are available and this problem occurred immediately after the upgrade of Muse, which seems more than a coincidence.

I have a HTML of my incomplete project export but informs me that there is no way to recreate the Muse of this document, it seems I've lost weeks of work with no way to recover.

Does anyone else have this problem? A bit of luck to solve? Also, any thoughts on a solution without having to recreate my project from scratch?

I'd appreciate any help you can provide because right now I am a very unhappy Adobe customer.

Thank you!

You access your Apple account and manually upload your files on your hard drive?

I personally NEVER use any kind of cloud as my only location of file storage... it is safer to keep the file on your hard disk and a copy on the cloud storage

Tags: Adobe

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