Analysis question w/Mac OS 10.5 and J4680 All In One

I am able to print but not scan.

I tried to find the import overview image but it does not appear, or I not looking in the right tab to import the image.

Please help me find a solution to my problem.

OK, let's do a uninstall, reinstall the software.

Go to Applications/Hewlett Packard / click Uninstall HP
Click on continue
Highlight your device in the left pane
Hold down the Ctrl and Opt, as well as Apple and click on uninstall
There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled, this is why we do not run this thing all the time)
Click on continue
Let the cleaner it is.

Now run a software update (Yes, again).

Then, Reset thePrinting system by right clicking in the list of printers in the Print & Fax System Preferences.

Finally, download and install the software from here.

Tags: HP Printers

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