8.1 win and J4680c all-in-one: impossible to reinstall the printer drivers.
I followed all instructions for re - setup my wireless network, uninstall the printer drivers and reinstall printer drivers / (including all renamed to .old .dat files), but once it gets to the installation wizard, in the phase of control system, it tells me:
C:\Users\Patricia\AppData\Local\Temp\7zS41F0\Setup\hpzshlaut...
System cannot find the specified file.
What is c? I can't spent to complete resettlement, so I can't use all the features other than printing printer! Can anyone help?
Thank you!
Hello
Follow the steps below and check if it solves the problem:
1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.
Now, try to reinstall the HP software and check if the installation goes as planned.
If the problem persists, continue following the steps below:
2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
7. run the installation file and check all difference.
Kind regards
Shlomi
Tags: HP Printers
Similar Questions
-
I reinstalled win xp on my laptop but impossible to reinstall my printer samsung clp-320 wireless. help please
Hello
Thanks for posting this question in the Microsoft Community.
To provide a proper resolution, I would need more information on your side.
1. What is the error you get when trying to install the printer?
2. after the installation of Windows XP, you have installed all necessary drivers?
3. have you updated to Service Pack 3 installed?
Please provide us with more information to continue troubleshooting as a result.
Alternatively, you can also post this question to the Samsung support community: http://www.samsung.com/uk/support/model/CLP-320/SEE
You can check this article to see if this help.
Solve printer problems: http://windows.microsoft.com/en-in/windows/printer-problems-in-windows-help#fix-printer-problems=windows-xp&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
Thank you.
-
wireless printer shows offline and impossible to reinstall the printer software
original title: offline wireless printer
my printer is offline and it wont let me not reinstall the software? I also restored the computer to a date where he worked and which did not help... It works when I plug in the usb cable, but not through the wireless... but my Wi - Fi works on the laptop... operating system 64-bit of Windows 7
Hello
1 did you recent hardware or software changes to your computer before this problem?
2. what exactly happens when you try to install the printer software? You get the error message?
3. what exactly happens when you try to print by connecting the wireless printer?
4. What is the brand and model of the printer?Uninstall the printer drivers and related software, and reinstall them.
Reference:
http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
http://Windows.Microsoft.com/en-us/Windows7/install-a-program -
HP Officejet 4500 Wireless all-in-One impossible to install the software
Scan feature did not work. I use a 64 bit of Windows Dell 8.1 System. Troubleshooting said I had to download the full software. I downloaded from HP as shown with success. I uninstalled the old software HP, then restarted the computer. Then I tried to install the new full features software downloaded. The installation wizard appears, and the software files are checked. The software tries to find my device and soon comes up with a message saying that I need to download the full features software (again, that I am in a loop). Now I can't print because I uninstalled the software I used before I tried to fix the scan. Help, please.
Hello lstoneham,
Welcome to the HP Forums.
I see that you have a problem with the installation of the printer to your computer Windows 8.1.
I have a few steps we can try to solve this problem of troubleshooting.
I'll give you a series of documents and tools to use to remove the old software and drivers as well as the updated software and drivers via a download.
First of all, please make sure that you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.
If you have the printer connected to the computer with a usb cable, please remove the USB from the printer and the computer and leave it disconnected until further notice.
The first link, I will give you is for HP Officejet software and driver removal utility. Please save the file to your desktop as it creates it's own icon. It will be easy to find when the download is complete. Double-click the new icon and follow the instructions.
Once the uninstall is complete, reboot the computer.
When the computer is powered on, please go and disable the firewall or anti anti-virus until the relocation is complete.
The next step, we are going to do is download and register HP Officejet full feature and driver software on the desktop. This will still create it's own icon.
Double-click the new icon and follow the instructions for installation. The installation will prompt you as to connect the usb cable (if this is the type of connection you want us) so please do not connect before hand.
If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.
Thanks for your time.
See you soon,.
-
I have a problem I scan a document to an email. The States of "Server connection error" messages and "there was a problem connecting to the server. There is no further explanation or any indication as to what to do to fix. I have never had a problem with scanning and don't have an idea why this is happening and the system does not. Have tried rebooting the computer, I get the same error message. Any ideas? Thank you.
Hey @Laylac,
I understand that you have problems with the help of e-mail scanning on your 5530 desire. I can help with that. To correct this:
- On the printer, click Web Services icon in the upper left corner of the screen. It looks like a tablet with a phone beside her.
- Click settings.
- Scroll and click on remove Web Services.
- Once back on the main screen, click the Web Services again.
- Click on accept.
- Click Yes.
- Try scanning to E-mail.
If you use ePrint to the printer, then you will need to add the printer to your HP connected account. Once you have signed in, click on the devices tab, and then add a device.
If you have any other questions please let me know. Even if this assistance then please let others know by clicking on accept as Solution below my post.
I hope this helps and I hope you have a nice day!
-
HP Photosmart C8180 All-in-one: impossible to install the software to install the printer
Printer ok Windows Xp. new Windows 7 computer. Downloaded recommended at HP software.
Unpack starts to install then nothing... windows closes and nothing has been installed...
This the third time I've posted this problem but no solutions.
Again, try to use him copy / paste like you're having misspelled the command, the space between the commnd is missing...
the command is /Unregister. MSIEXEC
In your response, the intervening space is missing (between the MSIEXEC to the character ' / ') and it's essential...
don't forget to type the command exacly listed in my post...
Shlomi
-
HP Office Jet J4680C All In One is offline now
Original title: printer offline
Our printer HP Office Jet J4680C All In One is currently offline. Have checked all the connections and made the troubleshooting steps and we are still unable to print? Help!
Hi Wally,
1 have. what troubleshooting measures you tried?
2. did you of recent changes on the system?
I suggest you to try the steps in the following article and see if that helps.
Printer in Windows problemsYou can read the following article and check.
The new status of the printer is "offline" after you remove a print queue and then restart a Windows computerSee also:
Hope this information is useful.
-
(Redirected) Attach an Alienware x 51 to my Asus and 2321 All In One.
I was wondering if I can get an Alienware x 51 for my Asus and 2321 All In One.
As my Asus is an all in one, can I attach the x 51 or do I have to buy a separate monitor?
Better in this position in the Alienware owners Club Forum, here:
http://en.community.Dell.com/Owners-Club/Alienware/default.aspx
Bev.
-
HP ENVY 5644 e-all-in-one Prin: I want to print in black and white
Hello
I wanted to print in black and white but still my printer print in color when there is a picture in the paper, it's really annoying because when I go to the properties of the printer I press black and white or black press ink only then when I press on save, I'll be back in the printer properties to find her back to color No matter how many times I put it in black and white it goes back to color. I tried pressing black and white and not return to the printer properties, but it still prints in color. Also, I changed my default settings of the printer in black and white through the control panel and tap Save. When I go into Control Panel, its saved printer properties such as black and white by default, so that's good. But for some reason when theres color of text or an image on the page I want to print, I can not change to print in black and white, keeps coming back to color.
Please help me!
Hello @Matthew002, hope you are well!
Thank you for joining the HP support forums, I would like to help
I understand that you are having problems when printing in black and white and also the printer goes "offline".
Going through your post, this could be a problem with the printer drivers. In this case, we might need to uninstall the drivers and re - install the same.
- If present, disconnect the USB cable between the printer and the computer.
- Go to control panel of configuration-programs and feature - select the HP Envy printer entries and uninstall them.
- Restart your computer.
- Now, click http://ftp.hp.com/pub/softlib/software13/printers/en5640/Basic_Webpack_x64-40.2.1073-EN5640_Basicx64_Webpack.exe and install the printer drivers.
- If you are prompted, connect the USB cable.
Now try to change the printing preferences:
- Go to control panel - devices and printers - give Envy 5640 right-click and select Printing Preferences.
- In the pop-up window, click on the 'Advanced' button - check for printing in grayscale option. Make sure it is turned on
PS: Your printer support mode single cartridge. So if you want to completely stop color printing you can get out the color cartridge and use only black.
Let me know if this helps. Good luck!
See you soon
Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!
-
Hello my printer is offline so I was trying to remove and add it again, however I accidentally reset printers 'recorded' and he's completely lost. How to reconnect it? I am connected to my printer with a USB cable. My computer is a MAC and psc1215 all-in-one printer. Thank you.
Hey there @gucuk, welcome to the Forums of HP
I came across your post about needing help to install your PSC 1215 turn it on for your Mac running 10.10. As there are has no comprehensive software features or drivers available for this printer on 10.10, you'll need to install the printer by an update from Apple.
Click this link for instructions: installation of a Mac printer driver using Apple Software Update
To testify of my attempt to help you today, click the thumb below. Click on the "accept as a Solution" If the problem has been resolved it please and thank you!
If there are problems, let me know and I'll do my best to help.
-
HP OfficeJet 7310 all-in-One used to have the support of .pdf. Under XP. Have a legal version of Adobe Acrobat 9 Standard.
Will have problems with the printer fax function. Has chosen to re - install the software disk. Came across all sorts of questions. Downloaded the latest drivers for 7310 / XP.
Now the .pdf is not available.
List of available options: HP Imagzone Express, e-mail, Microsoft Word, Paint, Microsoft Photodraw, Adobe Photoshop Album 2, Adobe Photoshop, Microsoft PowerPoint and save to a file.
Used to have Adobe Acrobat. He want to come back.
Hello
My suggestion: scan of Acrobat, it is much easier to control. Simply open Acrobat, create the file from a scanner.
Kind regards.
-
All-in-one Deskjet F3335 allows to print "black only" on the profile of a user, no other
Hello
I have an annoying problem with my all-in-one Deskjet F3335. I print a lot of documents on my printer. Rarely do I need to print anything in color.
Since the acquisition of a computer running Windows 7 (x 64), I was not able to print in "grayscale: black cartridge only" on my profile; the only option is 'high quality '. (see image below) I thought it was a systemic problem until printining something user profile on my husband. His profile will allow for me to select "black cartridge only."
I tried to uninstall and reinstall the software and updates. This did not help.
Hoping someone out there might have a suggestion for me on how to solve this problem (and stop wasting my color ink)! Thank you
As I understand it, you can change the printer to print in only black and white on a profile, but not on the other on the same computer. Is this correct?
This type of question usually depends on the permissions available on each profile. I would hazard a guess that your husband is a Director or that there privleges more than your own profile. I check to make sure that your account is set up as an administrator first.
Secondly, I would also check the 'Advanced' tab, that sometimes you can change the settings for printing color black and white or grayscale.
Let me know!
-
Support Menu Ex driver is not installed. Do I need? I am running Windows 7 and that you have installed a new MF216 Canon all-in-one. It keeps switching me to fax or scan, when I want to do is print my computer USB connected articles.
Hi Irma,.
Thanks for posting your question on the forum of the Microsoft community.
I would like to know some information about the problem so that we can help you better.
What is the number of full model of your printer?
This problem may occur if the settings or device drivers are corrupt.
I would suggest trying the following methods and check if it helps.
Method 1:
Run the printer Troubleshooter and check.
Refer to this article:
Open the printer Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-TroubleshooterHe made sure that a printer is connected to your computer, and it checks for common issues such as whether the printer has enough paper and toner to complete printing your document.
If this does not help, use method 2.
Method 2:
Please use the suggestions provided in this Microsoft support article and check.
Reference:
Solve printer problems
http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1I hope this information helps.
Please let us know if you need more help.
Thank you
-
After you have installed officejet 4110 all-in-one does not open the Director icon
I have a printer HP Officejet 4110 all-in-one. It was not used in the month. Tried to print and no action. Printer test, self control and everything is OK. So I uninstalled the printer. Then reinstalled the printer. The Director icon is non-functional. I can't open the icon on the desktop, or I can open the Director by clicking on it in all programs. My system is Windows XP. If anyone has experienced this? If Yes, what is the fix for this problem. Thanks in advance.
Thank you sincerely for your help to help me solve my problem first. Good job on the money. I now look forward to additional help on your part. Once again, thank you. Hitnmiss
-
HP Photosmart all-in - one a 309 will not print from the main computer in network
PULLING MY HAIR OUT and have spent endless hours trying to figure this one already, so any advice will be appreciated! This 'deal' of a printer had problems in time over the 18 months or so I got it, but this one takes the cake. My HP Pavilion 6140, Windows 7, 64-bit, isn't wireless, but is connected to a router. My 309 a is wireless, but is in the same room near my computer and is recognized on the network. My husband's computer is sitting across from home in his office and can print wireless from my printer. Sitting here beside him, I can't print anything. We were able to print test pages from it to my computer, but if I go to another file of any type of printing, the printer does nothing. We have uninstalled, reinstalled, tried drivers d/l. He tells us that we need a driver, but when we go to d/l, it says no driver needed, or your drivers are up to date. My crazy husband DID with the router last weekend, on the moment cela everything has started, but since he checked it out, and everything seems fine. Copy the scanner work very well, so printing them isn't a problem either. I can save a file from my computer to the network, run in there and shoot to the top of this file and send it to my printer to print. No problem. So, can anyone please give me any suggestions as to why my computer is unable to send anything to the printer or the printer does not recognize. Control Panel says it all works well, and the printer is ready. If I go into the properties of the computer, it says "drivers for this device are not installed, code 28. We had other messages of error as well in recent days, but nothing has been solved little matter what we do. Also MY computer doesn't list MY printer in the choice IF I try to print, and it says "printer unknown error has occurred."
HardBeatZ, I wanted to just say a last thank you for all your help with my computer/printer problems. I hope I won't need this forum in the near future, because once again, I had to choose a different password. Yikes! In any case, we've been on all the roller coaster of emotions these past few weeks. Once you and I spread the printer as being the problem, we have debated on buying a new computer or reload Windows. After shopping and comparison of computers and prices see on them, etc., we decided that we had nothing to lose. So we borrowed an external drive and loaded important data and reinstalled Windows. Once we did that, we could still see the printer on the network, and it would still print from her husband's computer, but not mine. However, it DOES not seem to take care of other issues, and the dreaded exclamation point next to the PC icon has disappeared, so I'm gutsy and reinstalled the printer. For some reason, it still does not work wireless from my computer (which he always did), but I plugged the USB cable and returned to printing, scanning and faxing capabilities. so, I hope that all is well now, and except for paying ridiculous shipping for return monitor (still in warranty) which is released before printer problems, we did not have to shell out the $$$ for computer or printer. Monitor is shipped to me right now, so here's hoping that $$ on shipping was not in vain. Now if only we could be repaid in $$$ for the moment, concern and effort we all time put them into this mess. It WAS definitely a learning experience, even if, in the future, that I'll be a lot less worried to the excavation to solve problems. Thanks again for your time and patience.
Maybe you are looking for
-
Hello guys,. I tried to download the software from the site assessment of IMAQ Vision Devolopement software of NOR. But I could not. I mean, when I download the EXE file and try to install it, he said that the download failed, please try again. Pleas
-
Audio does not not on g6-1232sa
Hi all I have a laptop of g6-1232sa. I stupidly can I have removed the amd driver trying to erase some erroneous files from the laptop. Full details of Talia are as below: Product: g6-1232sa notebook pc Product no.: A1R16EA #ABU OS: Win 7 64 bit Micr
-
Back to Aero Windows 7 Taskbar will not change
I changed my desktop theme and when I did the style of the taskbar has changed to the classic, although the theme is the aero theme. I don't know how to solve this problem, other than to do a system restore, because this happens whenever I try to ch
-
Color print from my hp printer deskjet 5550 after installing a new iMac computer
I try to print in color from my printer hp deskjet 5550 after installing a new iMac computer. Do I need a printer driver for Mac, and where can I find the printer driver? Operating system is OS X Lion mountain. Any help would be appreciated.
-
Velociraptor peformance increase the use of the IDE?
Hello I was hoping that someone could help me with a question of Velociraptor. I bought a DELL XPS 435MT four years ago & it was a great computer, very little to complain. Recently, I started to think maybe a little more speed would be nice but shy