ProBook 4710 s: cannot reload win 7 pro tried f11 but goes no further, I backup on hard drive partition

Have no joy of reloading Win 7 pro even tried with the key microsoft and they said pre loaded machine back more flexible.

Hello:

You will need to contact HP technical support to the country that you live in and order a set of recovery disks.

http://h50146.www5.HP.com/lib/doc/manual/desktop/business_desktops/332630_007.PDF

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