App stack troubleshooting or absence - Office 365

I'm looking to reassure, help, advice before go me crazy. Please excuse my evacuation, because I've lost months of precious time trying to get this working so my frustration level is at its zenith. I understand the add-on app volume was an acquisition, but the lack of documentation, tools, etc. that come with it is to the bottom right embarrising to what VMware charges for this. I get the concept and have been excitied about its implementation to get rid of ThinApps, the App - V and RDS applications, but the inconsistecy of this solution which makes me have doubts. I currently work in a test environment with view 6.2, EMU 3.7 and App volume 2.9. Our linked clone pool is configured with a base image installed Windows 7 without anything except Office 365 (because it won't work like a pile of app). I used the guide to optimize Windows 7, downloaded the Horizon tool for Windows 7 and everything seems to work well. Office 365 has been installed using this guide: How to configure Office 365 Pro in an environment non-persistent VDI | SvenHuisman.com and the pool is configured without persistent discs or persona, but use the EMU. Now, on to the problem.

Default application stack:

-Adobe Reader

-Java / Flash / Silverlight / Quicktime

-The client software ERP basic

-Chrome

-Firefox

-Webex productivity tools

-Cisco Jabber

Admin App Stack:

-VMware vSphere Client

-FileZilla

-mRemoteNG / PuTTY

-SolarWinds IP address Tracker

-EMU management console

-Other utilities

All batteries in the app have been installed on a clean image of nothing but VMware tools and agent of volume App. The two app chimneys have been created several times to see if the installation has been damaged, but the result is the same.

Questions:

  • Whenever an app stack is attached (computer or user), Office 365 will stop working. It may take a week, a day, an hour, etc. He just not launch and give weird messages. Sometimes a reboot will work, a refreshment or recompose is sometimes necessary. Remove the battery of the app has not proven to make a difference if a restart does not help. The range of messages to "run the repair facility" at the same time where the .exe is missing.
  • If no app stacks are attached, Office 365 and the virtual machine works perfectly and not hang or stop working.
  • If only the default application stack is set to the user, strange behaviour performance will happen. For example, Chrome sometimes will not load a Web page, will be very slow, or when a new tab is loaded, you will get the "Oops... He's dead Jim" message and nothing will work as if you close and then restart Chrome. Other applications will be weird problems that cannot be reproduced. However, if I connect the battery to the application on the computer, these questions appear. I guess because of some of the services that are installed with Adobe and Chrome?
  • If the default application stack and stack app admin are attached, the virtual machine will randomly crash and restart. I looked through the ESX newspapers, VDM, App stack newspapers and even event viewer and there is nothing specific that appears. The machine makes a complete stop and is launched upward by the server.

I'm sure there are other issues that I don't forget everything, but is important to Office 365. I can't identify what stack app is causing the problem. For example, I thought it was the battery of the Admin, so I removed that and ran a few weeks without any problem on the default stack. My colleague had the same configuration and now its started crashing. I guess my biggest complaint is that I can't find any type of log to see what happens when this virtual machine is stopped or when the Office 365 stops working. I feel like I'm just throwing darts blind folded and because the questions are consistent, it takes 2-3 weeks just to find out that it does not work. If anyone has experienced something like this, please let me know. I would like to open a VMware support ticket, but because I can't identify the question I know that it will be a huge waste of time (given my past experience with VMware support). I'm also tired of playing the game "awaiting the next version", that we purchased in December 2014 because he had to change everything and I feel that VMware pushed this product down our throats without integrating fully into the stack of the Horizon (off soap box now). I fortunately provide logs, screenshots, examples if anyone wants to take a shot at this. Thanks for letting me escape and thanks for any help or advice on this issue. I feel better... for now

First things first. Office 365 is NOT supported with App Volumes today. It will be with 2.10 Q4 coming calendar.

There is a different license scheme used with Office 365 and there are technical considerations with how it fits into the operating system. The problems you describe we know and are working on wth 2.10. It is not a specific, but rather to Office 365 AppStack himself. Stay tuned for more information as I have, I'll share.

Tags: VMware

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