App Store react not or opening

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• App Store does not open, ball keeps spinning.

  My App Store won't open on my MacBook pro. Ball guard spinning.

  Howdy Dennis,

  Thank you for using communities Support from Apple.

  If the App Store will not be open on your Mac, then I suggest to try to see if the same thing happens in a new user.  This will help us determine the next step in troubleshooting.

  How to test with another user account

  You can find out if unexpected behavior is related to the user file or a parameter in trying to reproduce the problem to a different user account. This process includes creating a new user account, connect to it and test for the issue.

  Create a test user account

  1. In the Apple menu, choose System Preferences.
  2. Click the users and groups in the System Preferences window.
  3. Click the lock icon and enter an administrator name and password.
  4. Click on the button Add (+) below the list of users.
  5. Choose a type of user in the new pop-up menu.
  6. Give the user a name and first name, account name, and password.
  7. Click OK.
  8. Close the System Preferences window.

  If there are documents from your user account that you want to test with original, place a copy of these items in the shared folder in the users folder. Press the Option key while dragging a file in this folder to create a copy.

  Connect to the test user account

  Log out of your current user account by choosing logout in the Apple menu, and then open a session the new account that you created. If you are prompted to login with your iCloud or Apple ID account when you log in, skip this step.

  Try to reproduce the problem

  Try the same steps that caused the unexpected behavior to appear. For example, if you are unable to print, try printing from this user account. If you were unable to connect to the Internet, try to navigate on a website of this user account.

  If you use specific test settings depends on (for example using a specific e-mail account or an account iCloud) implemented the same test user account. For email and other parameters, you can use the Internet accounts pane in system preferences to set up these types of accounts. If your home folder files are necessary for tests, copy them into the shared folder in the users folder (/ Users/Shared). After you connect as a user test, copy these items to the same location in the test user home folder to test with.

  If a problem occurs in account only one user

  Is using the same steps in a user account test does not cause the same unexpected behavior, most likely you don't need to reinstall applications or OS X.

  • If a problem occurs only in a single application, check the documentation or Web site for instructions on troubleshooting specific preferences or the definition of the application files.
  • If you need help with a problem or a specific alert message, search the Apple support Web site for the text of the alert message you see.

  If a problem occurs in more than one user account

  If the same unexpected behavior occurs in more than one user account on your Mac, try checking for software or hardware problems.

  How to test a question in another account on your Mac.

  Take care.

• my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

  Step 1

  VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

  Step 2

  When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:

  /Library/LaunchDaemons

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

  Step 3

  In the LaunchDaemons folder, there may be one or more files with the name of this form:

  com Apple.something.plist

  When something is a random string, without the letters, different in each case.

  Note that the name consists of four words separated by dots. Typical examples are:

  com Apple.builins.plist

  com Apple.cereng.plist

  com Apple.nysgar.plist

  There may be one or more items with a name of the form:

  com.something.plist

  Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

  These names consist of three words separated by dots. Typical examples are:

  com.semifasciaUpd.plist

  com.ubuiling.plist

  Sometimes there are items (usually not more than one) with the name of this form:

  com.something .net - preferences.plist

  This name consists of four words (the third hyphen) separated by periods. Typical example:

  com.jangly .net - preferences.plist

  Drag all items in the basket. You may be prompted for administrator login password.

  Restart the computer and empty the trash.

  Examples of legitimate files located in the same folder:

  com.apple.FinalCutServer.fcsvr_ldsd.plist

  com Apple.Installer.osmessagetracing.plist

  com Apple.Qmaster.qmasterd.plist

  com Apple.aelwriter.plist

  com Apple.SERVERD.plist

  com Tether.plist

  The first three are clearly not VSearch files because the names do not match the above models. The last three are not easy to distinguish by the name alone, but the modification date will be earlier than the date at which VSearch has been installed, perhaps several years. None of these files will be present in most installations of Mac OS X.

  Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

  If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

  If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Return to step 1 and try again.

  Step 4

  Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

  ▹ Safari preferences... ▹ General

  and click on

  Set on the current Page

  If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

  The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

  Step 5

  The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

  Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

  Step 6

  This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

• App Store does not open

  Under OS X El Capitan 10.11.4 iMac.  When you click on the App Store, it does not; the wheel of time turns just in the upper left corner.  The last time that the App Store has opened, I tried to update of the Keynote, and Numbers (I clicked on update and walked away); now they show on the Launchpad as if suspended so I open them via the Finder.  It is a problem I've had for at least a month; I have no trouble to solve because I rarely use the iMac, but I don't want to correct any suggestion would be gr.

  Hello

  Since the App Store does not open, check if the startup disk need to repair and restore OS X using OS X Recovery.

  Start your Mac while pressing the command + R keys.

  From there, you should be able to access the built in utilities in OS X recovery to repair the boot and OS X restore disc.

• Safari and App Store are not open. Recently updated to El Capitan 10.11.4

  Safari and App Store are not open. Safari icon will bounce back and not open. App Store comes up with "App Store close unexpectedly"

  Please read this message before doing anything.

  This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

  The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

  Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  Test in safe mode. Same problem?

  After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of the test.

• Safari, itunes and app store won't load/open after macOS Sierra

  Hello...

  After upgrading to Mac OS Sierra I encounter the following problems:

  -Safari will load all the pages.

  -iTunes does not open (IE top menu appears but nothing else).

  -L'App store will not display/connection (IE no message just a white screen).

  any help also greatly appreciated...

  Try the following steps:

  OS x: "Unable to connect" or "unable to connect to the App Store. An internet connection is required"- Apple Support

  Advanced steps for fixing problems with iTunes Store - Apple Support connection

• Whenever I try to open the App Store it will remain open for more than 30 seconds before the close. Or it just restarts as soon as a home screen scroll above him. I can't keep it open long enough to even download an application.

  Whenever I try to open the App Store it will remain open for more than 30 seconds before the close. Or it just restarts as soon as a home screen scroll above him. I can't keep it open long enough to even download an application.

  Hello monorayfromportland,

  If you are unable to connect to the iTunes Store on your Apple TV, take a look at the troubleshooting steps below:

  If you cannot connect to the iTunes Store
  
  

  If you cannot connect to the iTunes Store on your Apple TV (4th generation):

  1. Make sure that your date and time are correct. Go to settings > general > Date and time.
  2. Check if your Apple TV software is up-to-date. To check the updates, select settings > system > software updates > software update.
  3. Make sure you have an active network connection. Go to settings > network.
  4. Check to see if other devices, such as computers or tablets, can connect to Wi - Fi and access to the Internet.
  5. Reset the wireless router by turning and then again.

  Take care.

• App Store does not!

  Well long story short, I can't do either in app purchases, or download updates for my apps because the App Store will not accept my billing information. Does anyone know why this may be? My card works and I know there is money in my account to be able to perform the operation, then I do not understand. Any help would be greatly appreciated.

  See the following for change or remove your information from payment Apple ID - Apple supported and use the iTunes Store support link available to it:

  If you need help to change your payment information, credit card or billing information, contact iTunes Store support.

• Why App store does not Touch ID on my iPhone 6?

  When I use the App store it requires me to enter my password. If I use my iPad or my iPhone is the same thing. I have to close the App store and go to iPassword, which allows me to use Touch ID to find my password to Apple, I then copy. Then I close iPassword, reopen the App store, and stick it in the dialog box. Why the App store will not use Touch ID?

  And Yes, in my settings, I activated Touch ID for iTunes and App store.

  It simply doesn't get it. Boring waste of time.

  Check your TouchID settings and parameters to App Store

  See you soon,.

  Adam

• App Store does not work

  Dear Apple, personal,

  My App Store does not work. I'm not sure but I think since I upgraded my iOS version 9.3 the App Store has stopped working. I mean I tried to download several apps and their icons still display the word "pending"... It doesn't matter if I'm with a Wi - fi or cellular... It just doesn't... I have an iPhone 6 (bought on March 2016 in Houston - TX). Please, help me to solve this problem. Thank you very much. Paola Pereira.

  Have you ever tried to force restart the phone after the update into the button sleep and home for 10 seconds, until the Apple logo comes back again?

  You won't lose data, but force the reboot can cure some problems after installing new software or applications.

  Also try logging out of your account in the settings/iTunes and AppStore, reboot the phone and you log in again.

  In the event that you have implemented in settings/general/Restrictions of restrictions, turn them off and try again to update or download your applications.

• Some applications from the App Store do not launch

  Some of the apps I bought the App store do not start.  Most do, however.

  15/02/16 4:41:39.546 AM ReadKit [1105]: could not verify the signature of reception: no signatory valid

  15/02/16 4:41:39.549 AM storelegacy [372]: LaunchServices: received XPC_ERROR_CONNECTION_INVALID trying to map database

  15/02/16 4:41:39.549 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.mapdIs b

  15/02/16 4:41:39.549 AM storelegacy [372]: LaunchServices: mapping of database failed with result-10822, retrying

  15/02/16 4:41:39.551 AM storelegacy [372]: LaunchServices: received XPC_ERROR_CONNECTION_INVALID trying to map database

  15/02/16 4:41:39.551 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.mapdb

  15/02/16 4:41:39.553 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.modifydb

  15/02/16 4:41:39.554 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.modifydb

  15/02/16 4:41:39.556 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.modifydb

  15/02/16 4:41:39.557 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.modifydb

  15/02/16 4:41:39.559 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.modifydb

  15/02/16 4:41:39.561 AM storelegacy [372]: LaunchServices: disconnect the event received for service com.apple.lsd.modifydb

  15/02/16 4:41:39.000 AM kernel [0]: sandbox: storelegacy (372) deny (1) mach-research com.apple.lsd.modifydb

  Is there something I can do, or is this question of Apple?

  Hi Rory,

  Welcome to Apple Support communities.

  The article below provides information that can help you isolate and solve problems like the one you described, where some applications are not run on your MacBook Pro.

  Insulation in Mac OS X - Apple support questions

  Ciao.

• "boot configuration data store could not be opened" when starting bcdedit.

  "boot configuration data store could not be opened" when starting bcdedit. Boot config-dual PREV XP Pro x 64 1st disk; XP Pro 32 on the 2nd disk.  Nuked 1st disk and installed Win 7.  It seems that Windows 7 has not identified the 2nd OS because it wasn't on a partition on the same drive?  All I can find is info on editing an existing data store. I don't see any information on how to create one from scratch, except there is a Create option and the different option, but not how to decide what the values should be. Any help is greatly appreciated.

  Boot from the installation DVD and run Recovery menu. Command prompt.

  bcdedit/export C:\BCD_Backup
  c:
  Boot CD
  BCD attrib s h - r
  Ren c:\boot\bcd BCD.old

  Bootrec /RebuildBcd

  Messages rating helps other users

  Mark L. Ferguson MS - MVP

• The app store will not open on my Apple gen 4 tv

  I am trying to install my new 4th apple ben tv but every time I go to the app store and try to search closes before I can even enter search terms. Help!

  You use the settings to the correct location.

• my app store does not open all a thing on my iphone

  I have an iPhone 6 and my App Store is all of a sudden just blank under updates works but featured Top Charts Explorer search are all white screen. Help please

  Try to reset the App Store:

  Close the App Store completely from the window of the selector app by double clicking the Home button and slide up the App Store preview pane until it disappears from the display. Then sign out of the iTunes Store (in the settings).

  Then restart the unit.

  Then sign into the iTunes Store and try to download again.

  Also check the settings > general > Restrictions > and make sure that iTunes Store, Apps install, delete the Apps and In - App purchases are all under the section allow.

• updates to iOS app show filled in the App Store but not apps actually updates

  There's something strange happening very recently with the app on my iPhone and iPad updates. Two of them are on the latest version of iOS (9.3.2). Apps would show that they are updated in the App Store, but they are actually not updated. This is the second time that this has happened and I am writing this message I try to solve problems. The first time it happened I had to remove the app and reinstall it. I'm going...

  1. I opened the App Store.
  2. Press update of all.
  3. I saw the download of updates and the finish.
  4. Open the button is appeared next to the application in the list of updates.

  The problem:

  1. Applications will not open by typing open the button next to them.
  2. I went to the home screen and the applications in question are darker color.
  3. I typed on these applications and they changed the "Loading"... "which means that they have not actually completed the setting to.
  4. The apps started to download it again.
  5. Applications is is stuck in download.
  6. I turned both devices power off, then turn it back on.
  7. On my iPad: apps started to redownload and completed. Applications are now open.
  8. On my iPhone: applications made "Waiting."... "then"Loading"... "and have not finished downloading.

  I'll post this and continue to wait for applications to download. I don't want to remove them and reinstall because they are multiple applications I would you connect again and synchronizes again that I find annoying. I'll try to update this post after the completed download apps, if they end up actually or if I'll end up resettlement.

  I posted this at 09:00. It is now 16:45, and only one of the applications is completely downloaded. It is not a problem with the internet, because I can stream movies very well. Another application that has been "updated" this morning went dark. I typed it and it has been "Waiting."... "for 10 minutes now.