Apparently, I got an automatic update of Windows XP. All of a sudden my computer does not connect to my HP Laserjet 1000 printer.
All of a sudden my computer does not connect to my HP Laserjet 1000 printer. These work very well together for several years.
Now all of a sudden I get a message that the computer cable is not connected. I tried to charge the printer program.
I unplugged and reconnect the cable to the computer, etc.. The system does not work.
I learn by two other people, who have automatic updates of Windows, they had the same problem. We have a Kodak
printer and the other has a Lexmark printer. This makes me think that the problem is in the updates of Windows.
So, what should I do to fix this? I'm NOT a computer person and I'm confused.
James
Hello
· The updates have been installed on the computer?
You can follow the procedure from the following link: printers HP LaserJet - USB Devices closing work unexpectedly in Windows XP: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=45674&prodTypeId=18972&prodSeriesId=45674&objectID=bpl11421
You can also access: family of products HP LaserJet 1000 - Error Messages on the computer (PC): http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=240170&prodTypeId=18972&objectID=bpl11045
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