APPCRASH cleanmgr.exe module defective ole32.dll

Similar Questions

• Ole32.dll Access Violation exception.

  Hello

  I am facing problem in my application of TCP/IP client.

  My application works very well for 2 or 3 minutes, but then after that it's start throwing "access violation error.

  Here is the trace of the fault, please guide solve me this problem.

  The failing application name: Application1.vshost.exe, version: 12.0.30723.0, time stamp: 0x53cf4fe5

  The failed module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c92c

  Exception code: 0xc0000005

  Offset: 0x0000000000029fa9

  ID of the process failed: 0x19b8

  Start time of application vulnerabilities: 0x01d16984e7d93a8a

  The failing application path: C:\MyApp\Application1.vshost.exe

  The failed module path: C:\WINDOWS\system32\ole32.dll

  Report ID: 0dbf1c40-d579-11e5-a7fe-005056b2195c

  Thank you

  Hello

  Thanks for posting your query in Microsoft Community.

  1. You did it any significant hardware or change software on the computer before this problem?
  2. Developed the application?

  .Dll errors match the corruption of the file system that prevents the operation program and other system functions. If the associated .dll file is corrupt, you can get these types of errors. To diagnose the problem, I suggest you try the following methods:

  Method 1:

  Try to start the system in order to verify the possibility of intervention of third-party software:

  Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.
  How to perform a clean boot in Windows

  Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.

  If the problem persists, try the following method.

  Method 2:

  Try to run a scan of the file system (CFS) auditor to check any file corruption:

  i. go to Start, click on all the programs and open the Accessories.
  II. right-click on the command Prompt in the programs list, and then select run in as long as administrator. If you are prompted for an administrator password or for confirmation, type your password, or click continue.
  III. in the command prompt, type the following command and press ENTER:

   

  sfc/scannow

  For more information, refer to this link:
  http://support.Microsoft.com/kb/929833/en-us

   

  Method 3:

  Re-register the ole32.dll file and check if that helps.

  1. Click Start, type cmd in the start search.
  2. Right click on cmd and click run as administrator.
  3. At the command prompt, type the following commands and press ENTER after each command.
     takeown /f ole32.dll
     regsvr32 ole32.dll
  4. Close the command prompt after you run the two commands above.

  Try to run the application and verification are the problem persists.

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.

• How to fix the error module APPCRASH Explorer.exe DesktopDock64.dll

  This regularly happens at startup.  My machine is patched with the latest versions.  This annoying and potentially dangerous.  Can you help me?  Thank you

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: Explorer.EXE
  Application version: 6.1.7601.17567
  Application timestamp: 4d672ee4
  Fault Module name: DesktopDock64.dll
  Fault Module Version: 1.0.1.0
  Timestamp of Module error: 4c9256c9
  Exception code: c0000005
  Exception offset: 0000000000035dad
  OS version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: ce2a
  More information 2: ce2ab71c9f6ddb3f4e55b984b123a5bd
  Additional information 3: d3a9
  Additional information 4: d3a90c73dbd62d89c40370926859224b

  Read our privacy statement online:
    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:
  C:\Windows\system32\en-US\erofflps.txt

  Given that the failure is the DesktopDock64.dll which seems to be a component of Stardock Fences try to uninstall the program from Stardock Fences.

  Then you can try to reinstall the program from Stardock Fences using the latest version.

• APPCRASH explorer.exe hpswp_BHO.dll

  Signature of the problem

  Additional information about the problem

  Bucket ID: 1048022001

  Problem event name: APPCRASH

  Application name: explorer.exe

  Application version: 6.0.6001.18164

  Application timestamp: 4907e242

  Fault Module name: hpswp_BHO.dll

  Fault Module Version: 112.200.19110.0

  Timestamp of Module error: 48f6585a

  Exception code: c0000005

  Exception offset: 00043877

  The system version: 6.0.6001.2.1.0.768.3

  Locale ID: 5129

  Additional information 1: fd00

  More information 2: ea6f5fe8924aaa756324d57f87834160

  Additional information 3: fd00

  Additional information 4: ea6f5fe8924aaa756324d57f87834160

  How did your problem related to Windows Update?

  The accident is caused by a driver HP Smart Web Printing. Contact HP support. ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• APPCRASH module name btwapi.dll getting the error "Windows Explorer has stopped working... »

  Hello
  In the home edition of Vista 32 IE 8 when I get the "search for files and folders:

  «Windows Explorer has stopped working...» "and in the watch box Details view:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: Explorer.exe
  Application version: 6.0.6002.18005
  Application timestamp: 49e01da5
  Fault Module name: btwapi.dll
  Fault Module Version: 6.0.1.5500
  Timestamp of Module error: 46df031a
  Exception code: c0000005
  Exception offset: b 0004, 091
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Additional information 1: fd00
  More information 2: ea6f5fe8924aaa756324d57f87834160
  Additional information 3: fd00
  Additional information 4: ea6f5fe8924aaa756324d57f87834160

  I hope you can help me on this...
  Thanks a lot guys.

  Hi PaulMazor,

  Well first of all, btwapi.dll is a process no system developed by Bluetooth. If you go on your computer, try to disable Bluetooth by going to network and Internet or however your wireless interface is configured on your computer. If you don't have Bluetooth on your computer, try to uninstall it. go to start > Control Panel > programs > uninstall programs > scroll down and uninstall. My last suggesting opens upward, the Windows Task Manager (press ctrl + alt + delete and release). Go to processes and disable the application there. Other that that, I can't help you any further.
  Good luck
  DJ

• VZAccess Manager.exe accident fault Module name: VPNManagerSA.dll

  Windows Vista 32 - Bit, x or x 64... I'm not sure, Sp2 APPCRASH. ?
   
  Someone knows any FREE programs that I could use to fix the APPCRASH?

  (More if I posted this in the wrong forum. I don't LIKE) I just want to help. =/
  Here is the signature of the problem
  Problem event name: APPCRASH
  Application name: VZAccess Manager.exe
  Application version: 7.0.1.8
  Application timestamp: 4a179fe1
  Fault Module name: VPNManagerSA.dll
  Fault Module Version: 2.0.0.24
  Timestamp of Module error: 4a0c2e3d
  Exception code: c0000005
  Exception offset: 000301ad
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Additional information 1: fd00
  More information 2: ea6f5fe8924aaa756324d57f87834160
  Additional information 3: fd00
  Additional information 4: ea6f5fe8924aaa756324d57f87834160
  Additional information about the problem
  Bucket ID: 1411790229

  The VZAccess Manager is Verizon Access manager for businesses.

  Click on the link to Verizon to see if your version is compatilbe with Windows 7.
  http://vzam.NET/Download/supported.aspx

  You can check the thread below to see if it is compatible with Windows 7.
  http://social.technet.Microsoft.com/forums/en/w7itproappcompat/thread/2e9d95a4-D508-4f5f-b3d4-81c4c0678484

• [SOLVED] Windows 7 64 bit freezes constantly with games - APPCRASH - fault Module name: d3d9.dll

  Greetings,

  I had Vista 64 and now updated upgraded to Windows 7 64-bit.  80% of my games crash when loading.

  Like others, I googled the shiznit out of this, it seems that most people crash some time in a game, I crash without the loading of all thing.

  My setup.

  Processor information:
  Qx9770 (I run clocked and quick time, all crash modes)

  ASUS Striker II Extreme motherboard
    
  Version of Windows:
  Windows 7 (64-bit)
  Video card:
  Driver: NVIDIA GeForce 9800 GTX/9800 GTX +.
  Name of the DirectX driver: nvd3dum.dll
  Driver version: 8.17.11.9562 (driver 195.62, I also tried 196.xx)
  The DirectX driver version: 8.17.11.9562
  DirectX card: NVIDIA GeForce 9800 GTX/9800 GTX +.
  Number of monitors: 2
  Number of logical video cards: 2 (SLI and SLI No., always the crash)
  The main screen resolution: 1920 x 1200
  The desktop resolution: 3200 x 1200
  Sound card:
  Audio: speakers (SoundMAX Integrated D
  Memory:
  RAM: 4094 MB
     
  These games work out mainly, but also games not in steam crash.

  Fallout 3
  Halfllife 2
  Ghostbusters
  JadeEmpire
  MassEffect
  Mirror Edge of various other.

  Surprisingly Crysis works, Company of heroes.

  A typical accident brings up this window.

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: Fallout3.exe
  Application version: 1.7.0.3
  Application timestamp: 4a40f18b
  Fault Module name: d3d9.dll
  Fault Module Version: 6.1.7600.16385
  Timestamp of Module error: 4a5bd9a9
  Exception code: c0000005
  Exception offset: 00004bc5
  The system version: 6.1.7600.2.0.0.256.1
  Locale ID: 3081
  Additional information 1: 0a9e
  More information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional information 3: 0a9e
  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  Any suggestions?

  Hello Ericsz,

  There are several issues that can cause this and other problems that lead to the Appcrash error. There is another post which has several steps to resolve the problem, try the steps and see if they help.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-gaming/APPCRASH-error-when-playing-some-games/dfc6f06c-A75F-4306-AC85-35dbbf8485a9?TM=1323661425093

  LD

• MMC.exe crashes with the module failed Ntdll.dll.

  Original title: certmgr falls down to the personal certificate

  Hello

  a machine that has problems of management certificate gives me a time difficult.

  If I go to the personal certificate store and try to reregister a certificate the mmc.exe hangs with the module failed Ntdll.dll.

  The dll in System32 and Syswow64 are all two ok (digital signed)

  This problem happens in my profile and created a new.

  I have the Code 0 x 0000005

  The windows error report looks like this

  ==================================================
  File: mmc.exe
  Event name: has stopped working
  Time of the event: 29.07.2014 08:39:31
  Username: all users
  Exception code: 0xc0000005
  Exception offset: 0x000ccf63
  Fault Module name: ntdll.dll
  Fault Module Version: 6.1.7601.22436
  Path of the process: C:\WINDOWS\system32\mmc.exe
  Size of the report file: 20.428
  Report file path: C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\AppCrash_mmc.exe_e8911f92836e49f026e82e5d30397fcc5e52eb60_cab_1db860b6\Report.wer
  ==================================================

  ==================================================
  File: sbus.exe
  Event name: has stopped working
  Time of the event: 28.07.2014 16:32:37
  Username: C5160554
  Exception code: 0xc0000005
  Exception offset: 0xdbdbdbdb
  Fault Module name: StackHash_0a9e
  Fault Module Version: 0.0.0.0
  The process path: C:\Program Files (x86)\SAP\FrontEnd\SecureLogin\bin\sbus.exe
  Size of the report file: 6.004
  The report file path: C:\Users\C5160554\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_sbus.exe_446dd3b92ed2638c6f931bd393315bd4d6278_1ec49be1\Report.wer
  ==================================================

  Hello

  I discovered that there was another DLL loaded by filtering with ProcMon - this DLL is part of the SSO framework already uninstalled. After cleaning the residue, it did not crash more.

  Best regards

  Mr. Snipes

• Adobe reader - defective module error: Comctl32.dll

  Running Windows 7 Home Premium, SP 1.
  Computer is ACER Aspire - laptop 4830TG with 8 GB of RAM, processor intel i5 - 2430M.

  Not sure when this happened, but I am unable to open Adobe Reader 10.  The error indicates the fault module to be Comctl32.dll, specifically,

  C:\Windows\WinSxS\x86_microsoft.Windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\Comctl32.dll

  The size is 619KB

  Player will initialize, but off vacuum and freeze as soon as he tries to do anything, including the posting of a menu bar.  I reinstalled drive several times and took first.  It seems that the issue is really the Comctl32.dll file.  There are so many versions on my system is unable to find a way to tell if it is corrupt.
  Virus scan shows no risk.
  Cannot restore far enough to make a difference.

  Does anyone else have a problem like this?

  Any other suggestions?  I really appreciate one, hoping you have another for the flash player or I can't watch all the great you tube movies.

  Nothing else. that I can help. A Google search reveals some results.
  https://www.google.com/search?q=Adobe+reader+error+-+Faulty+module%3A+Comctl32.dll&rls=com.microsoft:en-us&ie=UTF-8&oe=UTF-8&startIndex=&startPage=1&rlz=1I7GGHP_enUS449#hl=en&rls=com.microsoft:en-us&rlz=1I7GGHP_enUS449&sa=X&ei=WOowUNnZBtOXqAGa74C4Cg&ved=0CEkQBSgA&q=Adobe+reader+error+-+Fault+module%3A+Comctl32.dll&spell=1&bav=on.2,or.r_gc.r_pw.r_qf.&fp=3a3b7bc5f354e183&biw=1198&bih=628

  And if all else fails:

  Adobe Reader forums *.
  http://forums.Adobe.com/community/adobe_reader_forums/adobe_reader

• Win 7 x 64 Explorer.exe crash on ntdll.dll

  All - here's what's happening... Every morning that I have to restart my laptop because explorer.exe crashes, the laptop screen becomes partially black and makes it unusable. Relieves temporarily restart them the problem until the next day. Here is the info of Appcrash.

  Version = 1
  EventType = APPCRASH
  EventTime = 130613872684994098
  ReportType = 2
  Consent = 1
  UploadTime = 130613872688164279
  ReportIdentifier = 48c3f23a-7493-11e4-a8fb-74e54321084a
  IntegratorReportIdentifier = 48c3f239-7493-11e4-a8fb-74e54321084a
  Response.BucketId = 134239895
  Response.BucketTable = 4
  Response.Type = 4
  SIG [0]. Name = name of the Application
  SIG [0]. Value = Explorer.exe
  GIS [1]. Name = Version of the Application
  GIS [1]. Value = 6.1.7601.17567
  GIS [2]. Name = timestamp of the Application
  GIS [2]. Value = 4d672ee4
  GIS [3]. Name = name of the Module fault
  GIS [3]. Value = ntdll.dll
  GIS [4]. Name = Fault Module Version
  GIS [4]. Value = 6.1.7601.18247
  GIS [5]. Name = Fault Module Timestamp
  GIS [5]. Value = 521eaf24
  GIS [6]. Name = Exception Code
  GIS [6]. Value = c000041d
  GIS [7]. Name = offset of the Exception
  GIS [7]. Value = 000000000004e4e4
  DynamicSig [1]. Name = OS Version
  DynamicSig [1]. Value=6.1.7601.2.1.0.256.4
  DynamicSig [2]. Name = locale ID
  DynamicSig [2]. Value = 1033
  DynamicSig [22]. Name = additional Information 1
  DynamicSig [22]. Value = fa41
  DynamicSig [23]. Name = additional Information 2
  DynamicSig [23]. Value = fa41cd2feced06e3463e16a4b7f9339c
  DynamicSig [24]. Name = additional Information 3
  DynamicSig [24]. Value = 7fd2
  DynamicSig [25]. Name = additional Information 4
  DynamicSig [25]. Value = 7fd20199592f7a580c1651f5f34e3098
  UI[2]=C:\Windows\Explorer.exe
  UI [3] = Windows Explorer has stopped working
  UI [4] = Windows can search for a solution to the problem online and try to restart the program.
  UI [5] = check online for a solution, and then restart the program
  UI [6] = check online for a solution later and close the program
  UI [7] = close the program
  LoadedModule[0]=C:\Windows\Explorer.EXE
  LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
  LoadedModule[2]=C:\Windows\system32\kernel32.dll
  LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
  LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
  LoadedModule[5]=C:\Windows\system32\msvcrt.dll
  LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
  LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
  LoadedModule[8]=C:\Windows\system32\GDI32.dll
  LoadedModule[9]=C:\Windows\system32\USER32.dll
  LoadedModule[10]=C:\Windows\system32\LPK.dll
  LoadedModule[11]=C:\Windows\system32\USP10.dll
  LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
  LoadedModule[13]=C:\Windows\system32\SHELL32.dll
  LoadedModule[14]=C:\Windows\system32\ole32.dll
  LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
  LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
  LoadedModule[17]=C:\Windows\system32\DUser.dll
  LoadedModule[18]=C:\Windows\system32\DUI70.dll
  LoadedModule[19]=C:\Windows\system32\IMM32.dll
  LoadedModule[20]=C:\Windows\system32\MSCTF.dll
  LoadedModule[21]=C:\Windows\system32\UxTheme.dll
  LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
  LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
  LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
  LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
  LoadedModule[26]=C:\Windows\system32\dwmapi.dll
  LoadedModule[27]=C:\Windows\system32\slc.dll
  LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
  LoadedModule[29]=C:\Windows\system32\Secur32.dll
  LoadedModule [30] = C:\Windows\system32\SSPICLI. DLL
  LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
  LoadedModule [32] = C:\Windows\system32\QIPCAP64. DLL
  LoadedModule[33]=C:\Windows\system32\WINSTA.dll
  LoadedModule[34]=C:\Windows\system32\CRYPTBASE.dll
  LoadedModule[35]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
  LoadedModule[36]=C:\Windows\system32\WindowsCodecs.dll
  LoadedModule[37]=C:\Windows\system32\profapi.dll
  LoadedModule[38]=C:\Windows\system32\apphelp.dll
  LoadedModule[39]=C:\Windows\system32\CLBCatQ.DLL
  LoadedModule[40]=C:\Windows\system32\EhStorShell.dll
  LoadedModule [41] = C:\PROGRA~1\MICROS~1\Office14\GROOVEEX. DLL
  LoadedModule[42]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
  LoadedModule[43]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCP90.dll
  LoadedModule[44]=C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90. DLL
  LoadedModule[45]=C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf
  LoadedModule[46]=C:\PROGRA~1\MICROS~1\Office14\1033\GrooveIntlResource.dll
  LoadedModule[47]=C:\Windows\System32\cscui.dll
  LoadedModule[48]=C:\Windows\System32\CSCDLL.dll
  LoadedModule[49]=C:\Windows\system32\CSCAPI.dll
  LoadedModule[50]=C:\Windows\system32\QIPOverlay.dll
  LoadedModule[51]=C:\Windows\system32\ntshrui.dll
  LoadedModule[52]=C:\Windows\system32\srvcli.dll
  LoadedModule[53]=C:\Windows\system32\IconCodecService.dll
  LoadedModule[54]=C:\Windows\system32\CRYPTSP.dll
  LoadedModule[55]=C:\Windows\system32\rsaenh.dll
  LoadedModule[56]=C:\Windows\system32\RpcRtRemote.dll
  LoadedModule[57]=C:\Windows\system32\SndVolSSO.DLL
  LoadedModule [58] = C:\Windows\system32\HID. DLL
  LoadedModule[59]=C:\Windows\System32\MMDevApi.dll
  LoadedModule[60]=C:\Windows\system32\timedate.cpl
  LoadedModule [61] = to C:\Windows\system32\ATL. DLL
  LoadedModule[62]=C:\Windows\system32\actxprxy.dll
  LoadedModule[63]=C:\Windows\system32\ntmarta.dll
  LoadedModule[64]=C:\Windows\system32\WLDAP32.dll
  LoadedModule[65]=C:\Windows\System32\shdocvw.dll
  LoadedModule[66]=C:\Windows\system32\LINKINFO.dll
  LoadedModule [67] = c: \ Program Files (x 86) \ThinkPad\Utilities\PWMTR64V. DLL
  LoadedModule[68]=C:\Windows\system32\MSIMG32.dll
  LoadedModule[69]=C:\Windows\system32\COMDLG32.dll
  LoadedModule [70] = C:\Windows\system32\WINSPOOL. DRV
  LoadedModule[71]=C:\Windows\system32\oledlg.dll
  LoadedModule[72]=C:\Windows\system32\XmlLite.dll
  LoadedModule[73]=C:\Windows\system32\WTSAPI32.dll
  LoadedModule[74]=C:\Windows\system32\WINMM.dll
  LoadedModule [75] = C:\Windows\system32\PSAPI. DLL
  LoadedModule[76]=C:\Windows\system32\OLEACC.dll
  LoadedModule [77] = C:\PROGRA~2\ThinkPad\UTILIT~1\US\PWMRT64V. DLL
  LoadedModule [78] = C:\PROGRA~2\ThinkPad\UTILIT~1\PWMIF64V. DLL
  LoadedModule[79]=C:\Windows\system32\WINTRUST.dll
  LoadedModule[80]=C:\Windows\system32\CRYPT32.dll
  LoadedModule[81]=C:\Windows\system32\MSASN1.dll
  LoadedModule[82]=C:\Windows\system32\wbemcomn.dll
  LoadedModule[83]=C:\Windows\system32\WS2_32.dll
  LoadedModule[84]=C:\Windows\system32\NSI.dll
  LoadedModule[85]=C:\Windows\system32\wbem\wbemsvc.dll
  LoadedModule[86]=C:\Windows\system32\wbem\fastprox.dll
  LoadedModule[87]=C:\Windows\system32\NTDSAPI.dll
  LoadedModule [88] = C:\Windows\system32\IGFXEXPS. DLL
  LoadedModule[89]=C:\Windows\system32\Sensor64.dll
  LoadedModule[90]=C:\Windows\system32\USERENV.dll
  LoadedModule[91]=C:\Windows\system32\msls31.dll
  LoadedModule [92] = c: Files\microsoft shared\ink\tiptsf.dll
  LoadedModule[93]=C:\Windows\System32\ieframe.dll
  LoadedModule[94]=C:\Windows\system32\iertutil.dll
  LoadedModule[95]=C:\Windows\system32\authui.dll
  LoadedModule[96]=C:\Windows\system32\CRYPTUI.dll
  LoadedModule[97]=C:\Windows\system32\NetworkExplorer.dll
  LoadedModule[98]=C:\Windows\system32\MPR.dll
  LoadedModule[99]=C:\Windows\System32\gameux.dll
  LoadedModule[100]=C:\Windows\System32\wer.dll
  LoadedModule[101]=C:\Windows\system32\msiltcfg.dll
  LoadedModule[102]=C:\Windows\system32\VERSION.dll
  LoadedModule[103]=C:\Windows\system32\msi.dll
  LoadedModule[104]=C:\Windows\system32\urlmon.dll
  LoadedModule[105]=C:\Windows\system32\WININET.dll
  LoadedModule[106]=C:\Windows\system32\Normaliz.dll
  LoadedModule [107] = C:\Windows\system32\SFC. DLL
  LoadedModule [108] = C:\Windows\system32\sfc_os. DLL
  LoadedModule[109]=C:\Windows\System32\SyncCenter.dll
  LoadedModule[110]=C:\Windows\system32\wdmaud.drv
  LoadedModule[111]=C:\Windows\system32\ksuser.dll
  LoadedModule[112]=C:\Windows\system32\AVRT.dll
  LoadedModule [113] = C:\Windows\system32\AUDIOSES. DLL
  LoadedModule[114]=C:\Windows\system32\msacm32.drv
  LoadedModule[115]=C:\Windows\system32\MSACM32.dll
  LoadedModule[116]=C:\Windows\system32\midimap.dll
  LoadedModule[117]=C:\Windows\system32\netutils.dll
  LoadedModule[118]=C:\Windows\system32\MLANG.dll
  LoadedModule[119]=C:\Windows\system32\stobject.dll
  LoadedModule[120]=C:\Windows\system32\BatMeter.dll
  LoadedModule[121]=C:\Windows\system32\es.dll
  LoadedModule[122]=C:\Windows\system32\prnfldr.dll
  LoadedModule[123]=C:\Windows\system32\dxp.dll
  LoadedModule[124]=C:\Windows\system32\Syncreg.dll
  LoadedModule[125]=C:\Windows\ehome\ehSSO.dll
  LoadedModule[126]=C:\Windows\System32\netshell.dll
  LoadedModule [127] = C:\Windows\System32\IPHLPAPI. DLL
  LoadedModule [128] = C:\Windows\System32\WINNSI. DLL
  LoadedModule[129]=C:\Windows\System32\nlaapi.dll
  LoadedModule[130]=C:\Windows\System32\AltTab.dll
  LoadedModule[131]=C:\Windows\System32\pnidui.dll
  LoadedModule[132]=C:\Windows\System32\QUtil.dll
  LoadedModule[133]=C:\Windows\System32\wevtapi.dll
  LoadedModule[134]=C:\Windows\system32\wpdshserviceobj.dll
  LoadedModule[135]=C:\Windows\system32\PortableDeviceTypes.dll
  LoadedModule[136]=C:\Windows\System32\Actioncenter.dll
  LoadedModule[137]=C:\Windows\system32\PortableDeviceApi.dll
  LoadedModule[138]=C:\Windows\System32\cscobj.dll
  LoadedModule[139]=C:\Windows\System32\srchadmin.dll
  LoadedModule [140] = C:\Program Files\ThinkPad\Bluetooth Software\btncopy.dll
  LoadedModule[141]=C:\Windows\system32\mssprxy.dll
  LoadedModule[142]=C:\Windows\System32\msxml6.dll
  LoadedModule[143]=C:\Windows\system32\imapi2.dll
  LoadedModule[144]=C:\Windows\System32\bthprops.cpl
  LoadedModule [145] = C:\Windows\system32\dhcpcsvc6. DLL
  LoadedModule [146] = C:\Windows\system32\dhcpcsvc. DLL
  LoadedModule[147]=C:\Windows\system32\credssp.dll
  LoadedModule[148]=C:\Windows\System32\npmproxy.dll
  LoadedModule[149]=C:\Windows\System32\hgcpl.dll
  LoadedModule[150]=C:\Windows\System32\provsvc.dll
  LoadedModule[151]=C:\Windows\system32\SAMLIB.dll
  LoadedModule[152]=C:\Windows\system32\wkscli.dll
  LoadedModule [153] = C:\Windows\system32\SXS. DLL
  LoadedModule[154]=C:\Windows\system32\fxsst.dll
  LoadedModule[155]=C:\Windows\system32\FXSAPI.dll
  LoadedModule [156] = C:\Windows\system32\FXSRESM. DLL
  LoadedModule[157]=C:\Windows\system32\Wlanapi.dll
  LoadedModule[158]=C:\Windows\system32\wlanutil.dll
  LoadedModule[159]=C:\Windows\system32\wwanapi.dll
  LoadedModule[160]=C:\Windows\system32\wwapi.dll
  LoadedModule[161]=C:\Windows\System32\QAgent.dll
  LoadedModule[162]=C:\Windows\System32\UIAnimation.dll
  LoadedModule[163]=C:\Windows\system32\DEVRTL.dll
  LoadedModule[164]=C:\Windows\System32\wscinterop.dll
  LoadedModule[165]=C:\Windows\System32\WSCAPI.dll
  LoadedModule[166]=C:\Windows\System32\wscui.cpl
  LoadedModule[167]=C:\Windows\System32\werconcpl.dll
  LoadedModule[168]=C:\Windows\System32\framedynos.dll
  LoadedModule[169]=C:\Windows\System32\wercplsupport.dll
  LoadedModule[170]=C:\Windows\System32\hcproviders.dll
  LoadedModule [171] = C:\Program may Explorer\ieproxy.dll
  LoadedModule[172]=C:\Windows\system32\MsftEdit.dll
  LoadedModule[173]=C:\Windows\system32\cabview.dll
  LoadedModule [174] = C:\Program Files\ThinkPad\Bluetooth Software\btmmhook.dll
  LoadedModule[175]=C:\Windows\system32\thumbcache.dll
  LoadedModule[176]=C:\Windows\System32\StructuredQuery.dll
  LoadedModule[177]=C:\Windows\system32\zipfldr.dll
  LoadedModule[178]=C:\Windows\System32\drprov.dll
  LoadedModule[179]=C:\Windows\System32\ntlanman.dll
  LoadedModule[180]=C:\Windows\System32\davclnt.dll
  LoadedModule[181]=C:\Windows\System32\DAVHLPR.dll
  LoadedModule[182]=C:\Windows\system32\prnntfy.dll
  LoadedModule[183]=C:\Windows\system32\puiapi.dll
  LoadedModule[184]=C:\Windows\system32\printui.dll
  LoadedModule[185]=C:\Windows\system32\puiobj.dll
  LoadedModule[186]=C:\Windows\system32\mswsock.dll
  LoadedModule[187]=C:\Windows\System32\wshtcpip.dll
  LoadedModule[188]=C:\Windows\System32\wship6.dll
  LoadedModule[189]=C:\Windows\system32\DNSAPI.dll
  LoadedModule[190]=C:\Windows\system32\rasadhlp.dll
  LoadedModule[191]=C:\Windows\System32\fwpuclnt.dll
  LoadedModule [192] = C:\Windows\system32\kerberos. DLL
  LoadedModule[193]=C:\Windows\system32\cryptdll.dll
  LoadedModule[194]=C:\Windows\system32\bcrypt.dll
  LoadedModule[195]=C:\Windows\system32\bcryptprimitives.dll
  LoadedModule[196]=C:\Windows\system32\van.dll
  LoadedModule[197]=C:\Windows\system32\RasMM.dll
  LoadedModule[198]=C:\Windows\system32\RASAPI32.dll
  LoadedModule[199]=C:\Windows\system32\rasman.dll
  LoadedModule[200]=C:\Windows\system32\WWanMM.dll
  LoadedModule[201]=C:\Windows\system32\WlanMM.dll
  LoadedModule[202]=C:\Windows\system32\wlanhlp.dll
  LoadedModule[203]=C:\Windows\system32\OneX.DLL
  LoadedModule[204]=C:\Windows\system32\eappprxy.dll
  LoadedModule[205]=C:\Windows\system32\eappcfg.dll
  LoadedModule [206] = c: Files\Lenovo\lpu\lpu_lib.dll
  LoadedModule[207]=C:\Windows\system32\NETAPI32.dll
  LoadedModule [208] = C:\Windows\system32\SAMCLI. DLL
  LoadedModule[209]=C:\Windows\system32\wpdshext.dll
  LoadedModule[210]=C:\Windows\system32\ndfapi.dll
  LoadedModule[211]=C:\Windows\system32\wdi.dll
  LoadedModule[212]=C:\Windows\system32\EhStorAPI.dll
  LoadedModule[213]=C:\Windows\system32\imaadp32.acm
  LoadedModule[214]=C:\Windows\system32\msg711.acm
  LoadedModule[215]=C:\Windows\system32\msgsm32.acm
  LoadedModule[216]=C:\Windows\system32\msadp32.acm
  LoadedModule[217]=C:\Windows\System32\l3codeca.acm
  State [0]. Key = transport. DoneStage1
  State [0]. Value = 1
  State [1]. Key = DataRequest
  State [1]. Value = bucket = 134239895/nBucketTable = 4/nResponse = 1/n
  FriendlyEventName = Stopped Working
  ConsentKey = APPCRASH
  AppName = Windows Explorer
  AppPath=C:\Windows\Explorer.EXE

  Hi Jesse,.

  Thank you for your response. I can understand the disadvantages you've met on this issue. I'll be happy to help you with this problem.

  I appreciate your efforts for the difficult steps of troubleshooting and providing additional troubleshooting necessary details.

  This problem can be caused by infected files, drivers or conflicts with other programs, software malicious, and memory can cause starting problems.

  I suggest you read the article my computer hangs or freezes on Windows startup screen of link below to resolve this issue.

  https://support.Microsoft.com/kb/2681286?WA=wsignin1.0

  Article a steps to start troubleshooting repair, Startup Repair can detect and solve the problems that prevent the startup of your PC.

  Keep us informed of the results. Don't answer if you need assistance, we will be happy to help you.

• ole32.dll registration fails

  Hi I need to register ole32.dll but it fails.  I get the following message:

  The module "ole32.dll" was loaded but the call to DLLRegisterServer failed with error code 0 x 8007005.

  I made in the framework of trying to solve a problem I have with MSOffice 2007 and an error message im done with this.  Until I have resolve the error im getting with register the ole32.dll I can't move foreword with the error of the Office.

  I've worked with office news groups that experts cannot help me more.  I can't register the ole32.dll, it would seem that it is a problem of vista originally my problem at the office.

  kind regards Gilly vista ultimate 64 bit sp2

  Hi Gilly,

  High and open command prompt. To do this, click Start, click programs, accessories principally made, right click Guest and then click run as administrator.

  Now, save the file Ole32.dll using the Regsvr32.exe. Ramesh Srinivasan, Microsoft MVP [Windows Desktop Experience]

• Quit workiing APPCRASH/svchost.exe/Bucket ID: 1062082

  Signature of the problem
  Problem event name: APPCRASH
  Application name: svchost.exe
  Application version: 6.0.6001.18000
  Application timestamp: 47919291
  Fault Module name: xrwcscd.dll
  Fault Module Version: 1.0.0.0
  Timestamp of Module error: 4549d2ea
  Exception code: c0000005
  Exception Offset: 0000000000009d 30
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033

  Additional information about the problem
  Bucket ID: 1062082

  The file which seems to be the problem is the following:

  Fault Module name: xrwcscd.dll
  Fault Module Version: 1.0.0.0

  The xrwcscd.dll seems to be linked to Xerox WorkCentre/Pro Scanner driver so try to update the WorkCentre/Pro drivers.

• Problem report and Solutions; APPCRASH/mqsvc.exe/ bucket ID: 5356433

  Signature of the problem
  Problem event name: APPCRASH
  Application name: mqsvc.exe
  Application version: 6.0.6000.16386
  Application timestamp: 4549c31b
  Fault Module name: MQQM.dll
  Fault Module Version: 6.0.6002.18005
  Timestamp of Module error: 49e04161
  Exception code: c0000005
  Exception offset: 000000000011071c
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Information additional 1:5541
  More information 2: ae6d921b34944c3ff667425587aa2204
  Information additional 3:2032
  Additional information 4: f97085e2787d959769f5e9d89c72ad15

  Files helping to describe the problem (some files may be is no longer available)
  Version.txt
  AppCompat.txt
  minidump.mdmp

  See a temporary copy of these files
  WARNING: If a virus or other security threat caused the problem, open a copy of file can harm your computer.

  Additional information about the problem
  Bucket ID: 5356433

  Hello

  Use the startup clean and other methods to try to determine the cause of and eliminate
  the questions.

  ---------------------------------------------------------------

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.

  
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Log-on Vista is very slow: problem report: AppCrash LogonUI.exe

  Hello

  My computer is able to open a session, but it is extremely slow. When I checked, for a problem, this is the error message I got:
  Problem event name: APPCRASH
  Application name: LogonUI.exe
  Application version: 6.0.6001.18000
  Application timestamp: 47918daf
  Fault Module name: authui.dll
  Fault Module Version: 6.0.6002.18005
  Timestamp of Module error: 49e0370f
  Exception code: c0000005
  Exception offset: 0001c6cd
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 7177
  Additional information 1: fd00
  More information 2: ea6f5fe8924aaa756324d57f87834160
  Additional information 3: fd00
  Additional information 4: ea6f5fe8924aaa756324d57f87834160

  Is it possible to fix this?

  Hello

  AVG might be a part of the problem because 8.x and 9.x together have been responsible for questions.

  For everything you have ever had on the machine except the one you want to end up with the help of
  be sure to use their removal tools as these can leave problems causing remains. Of course
  never have more than one major antivirus on the computer.

  Download - SAVE - go to where you put them - right click – RUN AS ADMIN

  Norton Removal Tool
  http://Service1.Symantec.com/support/tsgeninfo.nsf/docid/2005033108162039

  AVG removal tool
  http://www.Avg.com/ww-en/download-tools

  Avast Removal Tool
  http://www.avast.com/uninstall-utility

  ===============================

  Here's what I use and recommend:

  Avast and Prevx proved extremely reliable and compatible with all I have
  launched on them. Microsoft Security Essentials and Prevx have also proven to be very
  reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

  Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
  Operation of the network.

  Prevx - Home - free

  Windows Firewall

  Windows Defender (is not necessary if you use MSE)

  Protected IE - mode

  IE 8 - SmartScreen filter WE (IE 7 phishing filter)

  I also IE always start with asset if filter InPrivate IE 8.
  (It may temporarily turn off with the little icon to the left of the + bottom
  right of IE)

  Two versions of Avast are available 5.x and 4.8 x

  Avast - home - free - 5.x stop shields you do not use (except files, Web, network, &)
  Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
  Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
  Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
  disabled - click OK
  http://www.avast.com/free-antivirus-download

  Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
  and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
  Finish those you don't use).
  http://www.avast.com/free-antivirus-download#TAB4

  Or use Microsoft Security Essentials - free
  http://www.Microsoft.com/Security_Essentials/

  Prevx works well alongside MSE or Avast

  Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
  programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
  or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  PCmag - Prevx - Editor's choice
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
  would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
  (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
  never find anything of note that I started to use this configuration.

  http://www.Malwarebytes.org/

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• Windows 7 AppCrash UpdateChecker.exe

  Howdy all,

  First time poster, long drive date. I have an Asus laptop that I bought new in December of 2015 with Windows 7 Premium. In early March, after a particularly interesting day, I received an error that UpdateChecker.exe had crashed and closed. Not thinking about it, I thought it would open to the top next time I restarted. As much as I know, which never happened. After this day, the yellow shield "install updates" in the box "Shutdown" of the menu start never went away; even though Windows Update said that he had no update. The computer continues to receive and install updates from time to time, so, again, I don't think that anything about her. Then I noticed other weird things, like the print screen key stopped capturing screenshots...? I got a picture of my computer when I bought it new, so yesterday I've reconfigured it and began to run through all the updates again. After the 3rd round of the "Microsoft Windows must stop to install updates" when loading the desktop, I got the same message! This time I captured the AppCrash, data and here below. A Google search has proved fruitless because each application already has a updatechecker.exe it seems. I wanted to tender hand to this community for advice because I'm not sure that the info below is still useful. Let me know, thank you very much.

  Here is the text of the error window:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: UpdateChecker.exe
  Application version: 0.0.0.0
  Application timestamp: 5347aaad
  Fault Module name: OLEAUT32.dll
  Fault Module Version: 6.1.7601.19144
  Timestamp of Module error: 56b24bc6
  Exception code: c0000005
  Exception offset: 00004660
  OS version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033
  Additional information 1: 0a9e
  More information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional information 3: 0a9e
  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  It's all jibberish to me, I hope someone here can point me in the right direction. Thanks again!

  Hello

  Thanks for posting your reply.

  We appreciate the time and effort you have invested in to solve the problem.

  According to the information that you provide, I suggest that you do the system restore and check. Find out how to restore click on the link below

  http://Windows.Microsoft.com/en-in/Windows7/restore-system-files-and-settings

  Hope this helps