Problem report and Solutions; APPCRASH/mqsvc.exe/ bucket ID: 5356433

Signature of the problem
Problem event name: APPCRASH
Application name: mqsvc.exe
Application version: 6.0.6000.16386
Application timestamp: 4549c31b
Fault Module name: MQQM.dll
Fault Module Version: 6.0.6002.18005
Timestamp of Module error: 49e04161
Exception code: c0000005
Exception offset: 000000000011071c
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Information additional 1:5541
More information 2: ae6d921b34944c3ff667425587aa2204
Information additional 3:2032
Additional information 4: f97085e2787d959769f5e9d89c72ad15

Files helping to describe the problem (some files may be is no longer available)
Version.txt
AppCompat.txt
minidump.mdmp

See a temporary copy of these files
WARNING: If a virus or other security threat caused the problem, open a copy of file can harm your computer.

Additional information about the problem
Bucket ID: 5356433

Hello

Use the startup clean and other methods to try to determine the cause of and eliminate
the questions.

---------------------------------------------------------------

What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems).

----------------------------------------------------

Follow these steps:

Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

==========================================

After the foregoing:

How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685

Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).

How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

A quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
--------------------------------------------------------------------

Tools that should help you:

Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

Autoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.


http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

There are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.html

There are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.html

Window Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.asp

Many excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/

===========================================

Vista and Windows 7 updated drivers love then here's how update the most important.

This is my generic how updates of appropriate driver:

This utility, it is easy see which versions are loaded:

-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.html

For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.

Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.

Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.

Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.

Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

How to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.

How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

===========================================

Refer to these discussions because many more excellent advice however don't forget to check your antivirus
programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
first.

Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-us

Performance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

Similar Questions

  • Problem reports and solutions providing incorrect information because of Adobe.

    There seems to be a problem with Adobe Reader X generating a crash and an error when it is stopped. Windows "problem reports and solutions" said Adobe updates are available, but they are not and the version of the player is the last. This question is also on the Adobe forums.

    In reality, Adobe Reader seems to work OK so why it generates this error I do not know.

    This is the Windows error reporting,

    Signature of the problem
    Problem event name: APPCRASH
    Application name: AcroRd32.exe
    Application version: 10.1.1.33
    Application timestamp: 4e64e4e2
    Fault Module name: AcroRd32.dll
    Fault Module Version: 10.1.1.33
    Timestamp of Module error: 4e64f98b
    Exception code: c0000005
    Exception offset: 000218f8
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 2057
    Additional information 1: fd00
    More information 2: ea6f5fe8924aaa756324d57f87834160
    Additional information 3: fd00
    Additional information 4: ea6f5fe8924aaa756324d57f87834160

    See,
    http://forums.Adobe.com/message/4028803#4028803

    I run Vista and MSE only and tried Adobe Reader X on a clean install with the same error.

    Hello

    You can see this article which talks about known issues with drive X.
    http://kb2.Adobe.com/CPS/877/cpsid_87775.html

    See also:

    http://kb2.Adobe.com/CPS/860/cpsid_86063.html

    If the problem persists, contact support Adobe as mentioned above.

  • "Problem reports and Solutions" does not

    After scoring in my Windows Vista machine, I am bombarded with notifications "Problem reports and solution" does not. I tried to disable the service, but I still get notifications. I can't find PRS in the control panel. In the event viewer, I found the following:

    Error
    Log name: Application
    Source: Application error
    Event ID: 1000

    WerCon.exe application, version 6.0.6002.18005, time stamp 0x49e026db, module wercplsupport.dll, version 6.0.6000.16386, time stamp 0x4549d345, exception code 0xc000001d, offset error 0x000000000000ce84, 0xda0, failing application start 0x01cd140e4c7b7770 process id failed.

    I can't confirm or deny that usrename of the local administrator account has been changed. It is quite possible. I know that usernames on the pc have been changed to instead of creating new user accounts. I just can't confirm if one of these accounts was a local administrator.

    Any help would be greatly appreciated. It is a major pain in the back.

    SG

    Hello

    1. Your computer is connected to a domain?

    2. don't you make changes to the computer until the problem occurred?

    I suggest you to see link below and check if it helps.

    Windows Error Reporting and reports on problems and Solutions feature in Windows Vista: http://technet.microsoft.com/en-us/library/cc709644(v=ws.10).aspx

    Hope this information is useful.

  • Do I really need to download Windows Vista SP1, if I already have SP2? Problem reports and Solutions says to download.

    I ran, "Find new solutions", in the problem reports and Solutions and a new solution was found for Blue error screen and he recommended that I have download Windows Vista SP1. I have SP2, so I need to download the old version too?

    Hi JJ,

    I took the lead and it moved to the Performance and maintenance Forum. In response to the original question don't you're useless to download SP1 again since you have installed SP2. However, it would be preferable to follow with PA support to troubleshoot the Stop Code you receive.

  • How do I remove an element in Windows Vista "Problem Reports and Solutions"?

    I have this problem here in my pc which is said in the "Problem Reports and Solutions" window, "Antimalware Service Executable" which seems to be irremovable. Even if I click on 'Clear the problem and the solution of history' it does not disappear, it just says: "cannot delete the 1 article.

    Help, please

    I checked again and what da you know... it's GONE already as he was not there. u

    Thanks for the 1 Viewer. ALT + 0252 = u

    Try the steps mentioned in the article

    http://www.calendarofupdates.com/updates/index.php?showtopic=13967

  • problem reports and solution:

    my window vista show me problem reports and solution, but it doesn't give me any solution. Tell me how can I solve this issue?

    How to fix Windows Update, Microsoft Update and Windows Server Update Services installation issues:
    http://support.Microsoft.com/kb/906602

    1. see the "need help?" Tell us what problem you are having"section of http://support.microsoft.com/ph/6527

    2. you cannot install some programs or updates
        http://support.Microsoft.com/kb/822798

    3. check your WindowsUpdate.log (% windir%\WindowsUpdate.log) to find errors associated with the download/install.

    How to read the WindowsUpdate.log file
    http://support.Microsoft.com/kb/902093

    3 b. errors compared to those listed here: http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122 or go to http://windowsupdate.microsoft.com > click on help and Support link in the left pane > solve problems on your own.

    ================

    How to reset the Windows Update settings?
    http://support.Microsoft.com/kb/971058

    ================

    Launch a collateral request for assistance free Windows Update:
    https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • "Problem reports" and Solutions do not work

    Running Vista Home Premium.  Under "reports on the problems and Solutions:

    1. "check the new solutions" is gray
    2. 'see problems to check' is gray
    3. "view problem history" is gray
    4. "change" works.  The parameter is set to "look for solutions automatically (recommended)".
    5. "history of solution and problem of Cloar" is grayed out
    It is said there is no solution found - but he says also last checked on September 27, 2008 (it's now July 2009).
    I am the administrator and just to be sure I tried to "run as Administrator".  Nothing different.

    Check that the error reporting Service is running. Type services.msc in the search box on the Start Menu, open the Services Console, scroll the Windows error report and double-click it. If the service is stopped, start it and change the Startup Type to automatic. Jim - MVP Windows Live - moderator of the Forum - live a care - Live Mesh - Microsoft Security Essentials

  • Where is the problem report and solutions? And how there?

    E-mail address is removed from the privacy *.

    Have you tried typing "problems and solutions" in the search Windows box?

  • Problem recurring in windows problem reports and Solutions to hpslpsvc32.dll

    I have a HP Photosmart Premium C309g-m printer with a wireless connection to my desktop PC running Windows Vista Home premium with service pack 2. When I turn the PC on a message come saying that windows may help resolve computer problems. When I look in the Solution and the problem of Windows Center under the information on other problems and then view the history of the problem there are a problem listed. This tells me that host process for Windows Services has stopped working.

    The details are:

    Product

    Host process for Windows Services

    Problem

    Stopped working

    Date

    06/01/2012-22:45

    Status

    Solution available

    Signature of the problem

    Problem event name: APPCRASH

    Application name: svchost.exe

    Application version: 6.0.6001.18000

    Application timestamp: 47918b 89

    Fault Module name: hpslpsvc32.dll

    Fault Module Version: 140.0.323.0

    Timestamp of Module error: 4b63e260

    Exception code: 40000015

    Exception offset: 0002c 089

    The system version: 6.0.6002.2.2.0.768.3

    Locale ID: 2057

    The underlined line seems to indicate that the HP dll file is causing problems although everything seems to work Ok with regards to printing. What is he trying to tell me and what I have to do something?

    Hello Brian

    If your up, try to uninstall the software using the "scrub". The method of "scrub" clean HP printer drivers and withdraw completely from the system. This should allow a new installation of the software. Just follow the instructions below:

    Of the Original installation CD:

    1. Insert the CD in the drive and then cancel Setup

    2. open my computer and click right then on the CD from the drive and select open

    3 open the Util folder

    4 open the CCC folder

    5. run the L4uninstall.bat

    6. once the uninstall is complete, restart the computer

    7 run the Accessories\ System Tools Disk Cleanup

    8. download and install the latest version of Adobe flash player

    http://get.Adobe.com/flashplayer/

    9 download drivers and full software features

    Complete software features Photosmart C309g

    10. run the download to reinstall the printer

    If the software has been downloaded and extracted to your system:

    1. type % temp % in the field of race

    2. Locate and open the folder starting with 7z (example: 7zS2356)

    3 open the Util folder

    4 open the CCC folder

    5. run the L4uninstall.bat

    6. once the uninstall is complete, restart the computer

    7 run the Accessories\ System Tools Disk Cleanup

    8. download and install the latest version of Adobe flash player

    http://get.Adobe.com/flashplayer/

    9 download drivers and full software features

    Complete software features Photosmart C309g

    10. run the download to reinstall the printer

  • I connected to my computer and towards the high jumps "Problem reports and solution" page with a problem. It says "unable to diagnose? fix network problems"has not reported.

    The problem is in "Network Diagnostics Framework V2" Microsoft provider, and the OwnerHC is WinInetHelperClass. Files that describe it are: Eventlog.etl, which I did not open as my security system said it could be a virus and opening may harm my computer. There are a lot other categories and numbers on the report too, but I didn't know if I should include those. Help? Also, I can't install Adobe Flash Player, but I tried all night last night, without success. I can post a copy of the report, but I'm afraid I might give too much information that could come back and bite me in the yoohoo. Safety information that hackers live. Thank you.

    Hi amal.

    I couldn't figure out how to go in safe mode. Then I went to the event viewer and crossed logs and couldn't find the one I got. As sson as I can I'll add it to this topic.

    When I install Falsh Player, it goes through the installation process, then disappears when I try to pull up. Not in the files on the desktop, nowhere to be found. Then I download the uninstall wizard, even though I have no idea if it was installed, then uninstall it. After the uninstall is complete, it says "Uninstall successful" or something to that effect. That if, I try to re install the same. He has done several times and abandoned.

    So, it's the situation. Sorry it took me so long to get back to you. I appreciated your quick response however. I always have problems, but I used the Microsoft Mr. Fix, and I did not have error messages since then.

    Thank you

    Mary

  • Anyone encountered this problem and error "PhotoShop CC 2015 has stopped working" problem event name is - APPCRASH - Photoshop.exe App App Version - 16.0.1.168 timestamp - 55f6140

    Adobe Error.jpg

    Hi gbshea57

    As I see that defective module is StackHash_1971.

    Please try to run this way: hold down the SHIFT key and click on photoshop to open.

    Photoshop will show a box that should be asked to disable the third-party plugins.

    Click Yes, and then check if that opens.

    ~ Jitendra

  • Quit workiing APPCRASH/svchost.exe/Bucket ID: 1062082

    Signature of the problem
    Problem event name: APPCRASH
    Application name: svchost.exe
    Application version: 6.0.6001.18000
    Application timestamp: 47919291
    Fault Module name: xrwcscd.dll
    Fault Module Version: 1.0.0.0
    Timestamp of Module error: 4549d2ea
    Exception code: c0000005
    Exception Offset: 0000000000009d 30
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Additional information about the problem
    Bucket ID: 1062082

    The file which seems to be the problem is the following:

    Fault Module name: xrwcscd.dll
    Fault Module Version: 1.0.0.0

    The xrwcscd.dll seems to be linked to Xerox WorkCentre/Pro Scanner driver so try to update the WorkCentre/Pro drivers.

  • Oracle Fusion Middleware 11g R2 installation problem reports and forms

    Hi all

    I am installing Oracle Fusion Middleware 11 g R2 forms and States (install version 11.1.2.2.0). It gives me following error by specifying various 'installation locations"(step 5):

    INST-07248: rental house Middleware specified is not a valid location (for the location of the Middleware Oracle home: C:\Oracle\Middleware\Oracle_Home)

    INST-07248: rental house Weblogic specified is not a valid location (for the location of the Weblogic Server: C:\Oracle\Middleware\Oracle_Home\wlserver)

    I installed WebLogic server worm 12.1.2.0.0 in these places. No idea how to do this setup forms and reports program recognize Weblogic version 12.x OR should I install ver Weblogic 10.3 only to work? (The value in the Weblogic Server location field to step "Install location", by default Weblogic 10.3 worm).

    Thanks in advance for your answers.

    Kind regards.

    Girish

    WebLogic 12 c is not certified with forms & reports 11.1.2.2.

    You need to install the earlier version 10.3 (10.3.6).

    Control of certification matrix:

    http://www.Oracle.com/technetwork/es/middleware/docs/Oracle-Forms-111220certmatrix-2087910.xls?ssSourceSiteId=otnen

    Concerning

  • Solutions and problem reports

    I can't update

    Update what? Problem reports and Solutions provides a centralized location for managing the resources of the maintenance of your computer like Windows Update, Antivirus and error report.

    If you have problems with Windows Update, try the following:

    How to reset the Windows Update components ? Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

  • reports on the problems and solutions has stopped working message all the time

    I can't access the control panel reports of problems and solutions and constantly get one - problem reports and solutions has stopped working, message on the screen.

    How can I disable or fix this problem.

    Hi NickMeyer,

    1. have you made a recent software or hardware changes to the system?

    You can check if there is information in Event Viewer which may help us to solve the problem:

    What are the information contained in the logs of the event (Event Viewer)?

    You can also temporarily disable the security software and firewall installed on the system and check if the problem persists.

    Note: Be sure to enable the security software on the computer after checking.

    Hope this information is useful.

Maybe you are looking for