Application manager says that Photoshop is already installed?

Finally decided to join creative Cloud. Downloaded the latest version of Adobe Application Manager, and I can't download Photoshop because it is listed as "updated." I need to solve this problem as soon as POSSIBLE!

Also note that I have CS5 (master) installed on my computer (I use a Mac), but before I did this, I removed all the apps from my hard drive (including empty them the trash). You are not sure if the two are related, but if so, I find it strange that only Photoshop is the problem when I got the complete collection?

Thank you

You can try to use the CS cleanup tool to try to remove the remaining facilities.  You can find details on how to download and use the cleaning tool from CS to CS for installation problems cleaning tool | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

Tags: Adobe

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