Applications cannot print on C7180 with W7 64 bit

I have upgraded from Vista 64 for W7 64 by following the instructions in the HP upgrade package.  I installed the latest version of the C7180 software and drivers for W7 64 bit and I can print a test page, but no application can print, including MS Office.

When I print from an application, the printer icon appears in the notification area and shows 0 documents pending.  The C7180 will appear in devices and printers and is marked as the default printer and has no indicators to indicate that there is a problen with the installation.

Like most PC users, I need to print regularly and this problem is to eat a lot of my free and working time.  Can someone please?

Thanks for the quick response to information.

We had a discussion about this and we believe that the printer driver that is trying to use Win 7 is that the former migrated from Vista.

Please could you can change the printer driver and see if it works.

Follow these instructions

Open the device and printers

Right-click on the printer icon, then select printer properties

Then click on the Advanced Settings tab

Then choose the new driver

Click next

After the dialogue Monte box

The low amine and see if there are two HP Photosmart C7200 Series drivers if there is and we (Microsoft) tag choose this one if not try one that end BT

Exit the dialog boxes and restart and see if that fixes the problem.

Thank you

Tags: HP Printers

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