Printer cannot print black, even with new ink

Original title: cannot print in black

I cannot print black on my printer.  I changed printers, ink cartridges and tried printing in different programs such as Word, wordpad and Excel.  Other black print colors just not.  Can someone tell me what is the problem?

When you installed the printer cartridge, did you remove the protective sticker on the cartridge? Sometimes people forget to remove this and install the cartridge.

You can also run the troubleshooting of the printer.

Open the printer Troubleshooter

Open the printer Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under hardware and sound, click on use printer.

For more information, visit the below mentioned link:

http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

Printer problems: http://blogs.technet.com/b/markrussinovich/archive/2010/04/12/3324570.aspx

Run the printer problems to: http://support.microsoft.com/gp/printing_problems?entrypoint=WHHT

You can see the below mentioned links.

http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

http://Windows.Microsoft.com/en-us/Windows7/change-your-default-printer

http://Windows.Microsoft.com/en-us/Windows7/printing-to-the-correct-printer

Tags: Windows

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