Arc touch, that the mouse does not

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• Windows 8 - horizontal scroll on the mouse does not

  Hello, everyone,

  I have a system running 64-bit Windows 8. My Gigabyte M6980 mouse has a wheel tilt with a capacity to reach not only up and down but also left and right. However, the inclination of the wheel does not record in my Win8 machine.

  I plugged the mouse on a Vista laptop where initially the system has not yet recognized the mouse at all (the cursor is not mobile). After going to the Manager of devices and update the driver for the "unknown device" which was M6980, it became a "HID-compatible mouse. I could then move the cursor AND use the horizontal scrolling. On a Windows 7 computer, the mouse was recognized immediately and I could use horizontal scrolling very well.

  I tried to copy mouclass.sys of my laptop Vista and mouhid.sys to C:/Windows/System32/drivers on my machine Windows 8, but then the mouse could not be recognized at all the original files should be restored. The same thing happened when I copied the same files from a Windows 7 machine.

  Gigabyte support response is that the mouse does not officially support Windows 8 and all the features are not guaranteed. There are no drivers available for the device and the only software that comes with it is motor Ghost of Gigabyte for remapping keys. But given that horizontal scrolling works in Windows 7 without any additional software, I suspect driver Windows 8 HID is involved, although I could well be wrong. I couldn't Google solutions. Any help would be appreciated.

  See you soon,.
  Jesse

  Hi ShiuabKhan,

  Thanks for a quick reply. Windows 8 is now picking up the thin horizontal scrolling messages. I tried to randomly check the software option Gigabyte 'disable horizontal scrolling' and apply changes and then uncheck the new, and, curiously, it started working. However, I install the latest version of the software from Gigabyte (which just happened to be released February 1) in compatibility mode to be on the safe side.

  Although the system is now picking up messages from horizontal scrolling of the mouse, my Battlefield 3 game won't recognize them, but is not a Windows problem, so I'll find an answer elsewhere.

  Thank you much for the help!

  See you soon,.
  Jesse

• The mouse does not work on my new Satellite L750/L755

  Hello world

  I bought a toshiba Satellite L750/L755 but the mouse does not work, I have no control on it that if I use an external mouse, while I have put pressure on the touchpad.
  I tried the following options:
  I updated the driver - I changed the operating system

  but nothing, still the same problem. Next laptop will be a Mac for sure.

  I look forward to hear from you

  Daniele

  Hello Daniele

  It's really strange that the touchpad does not work even if you have installed the right driver and installed the operating system again. At the first moment, we can say there is probably a hardware problem, but please be sure touchpad is listed in the Device Manager and also active correctly (FN keys).

  Check it please all the properties of the mouse.

• I have a problem connecting on ebay if you use firefox, I get a message saying that the page does not not despite having cleared my cache and cookies.

  I have a problem connecting on ebay when you use firefox, it has been fine for years, but since a few days, I get a message saying that the page does not when I try to log in. I tried to clear my cookies and cache, but it makes no difference. This does not occur in google chrome and I can log on fine there so what's the problem with firefox?

  Do you also have this problem if you temporarily switch to private browsing mode?

  • https://support.Mozilla.org/KB/private+browsing
  • Tools > Options > privacy, choose the setting Firefox will: use the custom settings for the story of
  • Select: [X] 'always use private browsing mode '.

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  See also:

  • https://support.Mozilla.org/KB/fix-login-issues-on-websites-requrie-passwords

• Satellite C660 - click of the mouse does not work

  Hello

  I bought this laptop 5 weeks ago and now have problems with the right, click on the mouse does not work. Left click sometimes opens to the left, click on functions and leaves me is impossible to close programs or closed, double clicking in the pavement or enter does not work also.

  I tried to do a system restore to the factory, but I can not click on the next to take me through the restoration and end up having to close it via the main power switch.

  Any ideas please?

  Hello

  You have the same problems with a mouse external or just the touchpad?

  If an external mouse works correctly, you can use it to do a recovery install. This can help you to solve the problem, if this just s software.

  Not least have last but you tried to update the driver for the touchpad? You can find it on the official website of Toshiba:
  http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

  Check this box!

• Why my internet continue to say that the internet does not not and takes so long to connect, I have a new computer, I have also a pc clean and do not always help. any suggestions

  Why my internet continue to say that the internet does not not and takes so long to connect, I have a new computer, I have also a pc clean and do not always help. any suggestions

  Hello

  Thanks for posting your question in the Microsoft community.

  I understand that when you try to connect to the Internet, he says at the outset that Internet is not responding and then after some time to connect. Let us know if this is incorrect.

  It would help if you could answer these questions.

  a. what version of Windows is installed on the computer?

  b. don't you make changes to the computer before the show?

  I suggest you check out the link and follow the steps.

  Why can't I connect to the Internet?

  http://Windows.Microsoft.com/en-GB/Windows7/why-can-t-I-connect-to-the-Internet

  Let us know if you need more assistance.

• How can I set up Vista so that the PC does not switch to another window (for example the Spy Sweeper alerts) while I am playing a game?

  How can I set up Vista so that the PC does not switch to another window (for example the Spy Sweeper alerts) while I am playing a game?

  Vista is not in control of this technique. Spy Sweeper needs to have an option to control that. If this isn't the case, then it is badly programmed. Flight of focus (go to another window) when it is actually needed is a big no-no for the design. I find this option, if I were you :)

• When I click on a shortcut on my desktop I get a message saying that the file does not have a program assoiated with this file

  When I click on a shortcut on my desktop I get a message saying that the file does not have a program assoiated with this file

  Hello

  These are shortcuts to Internet?

  1. make sure that Internet Explorer is the default browser to the control panel > Add/Remove Programs > Set Program Access and Defaults, choose Microsoft Windows or custom. Make sure that IE is selected as the default browser.

  2. on this page download and run the patch for files of the URL.
  Difficulties of Windows XP file association:
  http://www.dougknox.com/XP/file_assoc.htm

  Don

• I can't check the updates, because he said that "the service does not work."

  I can't check the updates, because he said that "the service does not work."

  Error: Windows Update cannot check the updates, because the Service is not running
  http://support.Microsoft.com/kb/2730071

• When the Admin sign on the office comes to the top, but after that the computer does not respond when the user tries to do anything. There are actually turns off the computer with the power button.

  Original title: user profile

  My administrator user profile does not work properly, but I have a user profile that has activated the parental control that worked well for about a year and yesterday when this user logs on the desktop comes up, but after that the computer does not respond when that user tries to do anything. There are actually turns off the computer with the power button.  I ran a virus scan and spyware scan in my user admin profile and he has not found anything.  I don't know what to check.

  Hello rhunter15,

  There may be a program to interfere with Parental controls so that we can try a few things to see if we can determine the application or program that is causing problems.

  First of all, we run System File Checker to see if you have a corrupt file system.

  • Click Start
  • Click on all programs
  • Click Accessories, and then right-click on the command prompt.
  • Select the Security tab and choose "Run as Administrator"
  • Click on command prompt
  • Type SFC/scannow.

  It will scan and repair any damaged operating system files.

  To determine if there is a program because of a conflict, we recommend that you perform a "clean boot" of the computer. A clean boot is designed to disable programs and services in the background as much as possible. This helps determine which service or program can be the cause of the problem.  For more information about how to perform a clean boot for troubleshooting, click the number below to view the article in the Microsoft Knowledge Base.

  KB 929135 - how to solve a problem of performaing a clean boot in Windows Vista.
  http://support.Microsoft.com/kb/929135

  Once you have finished the clean boot, check again and see if you get the error of parental control.

  If please post again and let us know if that helped pinpoint the problem or if you still need help.

  Thank you

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Roller Coaster Tycoon 3 Platinum! -The mouse does not appear

  Hello, I just bought RCT3P, and it works. However, the mouse does not appear in the game, the mouse works but I can't see where I'm on the screen. I tried a lot of different things, but none of them work. I have a HP laptop and it works in Windows 7. Please help because I'm not tech saavy

  Hello

  1. what troubleshooting measures have tried to solve the problem?

  2 - is the problem only occurs when the game? (Please specify the name of the game)

  You can try the steps it might help you to solve the problem.

  Turn off the mouse pointer trails and check if you are able to access the mouse pointer in the game.

  (a) click on the 'Start' button, click on ' Control Panel ', click on 'Mouse'

  "(b) subjectthe pointer Options tab, uncheck the box"Display pointer trails"

  (c) click on "OK' to save the settings."

  I hope this helps.

• Windows Media Player cannot play the DVD. The disk has been created in a way that the player does not support

  Original title: error reading from a photo cd

  Error message "Windows Media Player cannot play the DVD. The disk has been created in a way that the player does not support"when the disc is inserted into the PC HP Touchsmart yet he plays on the laptop.  Help please

  Hello

  (1) what is the file format of the photos on the CD?

  (2) you are able to play another CD/DVD on this computer?

  (3) have you made recent changes to the computer before the show?

  (4) is it a Blu - ray disc?

   

  Install the codec for Blu - Ray. Your Blu - ray player should have come with a medium containing the codec. You can also use your favorite search engine and free research Blu - ray codec.
  The Blu - ray disc format is not supported in Windows Media Player. To play a Blu - ray disc, you must use a non-Microsoft program that supports Blu - ray playback and a device that can play Blu - ray discs.

  If you have a program that supports Blu - ray, then I suggest you to use the Troubleshoot utility and check for the issue.

  You can try the following methods and check if it helps.

  Method 1: Play a CD or DVD in Windows Media Player
  http://Windows.Microsoft.com/en-us/Windows7/play-a-CD-or-DVD-in-Windows-Media-Player

   

  Method 2: Types supported by Windows Media Player files
  http://support.Microsoft.com/kb/316992

  NOTE - using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

   

  I hope this helps.

• The mouse does not work on a few screens in windows 7

  Hello team
  I'm using a windows 7 64 Bit OS. My mouse has stopped working on a few pop - up screens.

  Steps to reproduce:
  Start > Control Panel > program > Java > a pop up appears and my mouse does not work on it.

  This is just one example.

  The same happens when I use Oracle EBS. The mouse does not work on the pop-up forms of oracle.

  Can anyone help.

  Thank you
  -

  Hi NagaKotagiri,

  To provide the proper resolution, I would need more information on your side.

  What is the number and the model of the computer and the mouse?

  This problem can occur because drivers damaged or incompatible, lack of updates, the incorrect device settings or hardware problems.

  I suggest you try the procedure described in the article and see if it helps.

  Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-in/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

  Check out the link for more information.

  Change the settings of the mouse
  http://Windows.Microsoft.com/en-us/Windows7/change-mouse-settings

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• I run the program "TuneUp utilities" and I recently received a notification of the statement that "the BHDrvx64device does not work correctly.

  I run the program "TuneUp utilities" and I recently received a notification of the statement that "the BHDrvx64device does not work correctly" program proposed to update the driver, but there is no provision in any of the dialog boxes.  Windows Help and support says: help for this program was created in Windows Help format, which depends on a feature that is not included in this version of Windows. However, you can download a program that will allow you to view help created in the Windows Help format. All this brought me here, please, how to fix this?

  The last thing you want to do is install and run any third tuneup/Optimizer program.

  In the worst cases of such utilities can cause system failure or program, uninstall it, having restored firstly of the changes he could do.

• Windows Media Player 12/Windows 7; Why my computer says "Windows Media Player cannot read the Blue Ray Disc. The disk has been created in a way that the player does not support.

  Why my computer says "Windows Media Player cannot read the Blue Ray Disc. The disk has been created in a way that the player does not support "?  I have Windows Media Player 12 and it comes a new movie.  I can play other discs blue ray on this computer, but not this one.  Is there an update that I'm missing or a codec I need?

  Thank you

  This new film format is not supported by Windows Media Player, here is a link on how to play a dvd on windows media... player and codecs...

  http://windows.microsoft.com/en-us/windows7/Play-a-CD-or-DVD-in-Windows-Media-Player.

  If you can not play... try using third-party codecs, but at your own risk :D

  Hope this helps you :)