HP All - In - One Premium C310A refuses to print

My printer refuses to print documents of any type of any of my computers (PC, Mac or iOS). He also refused to print embedded reports. I tried several power failure restart, updated all the drivers and software, removed and added the printer from the PC of widows. Each of these steps was preceded by the purge of the print queue.

Finally, I removed all HP printer software, removed the device of the printers and devices Windows window, downloaded the new software and then added the printer in the devices and printers, installed the new copy of the software. The printer then dumped 4 files that I thought has been purged (3 text, 1 photo). Think the printer was now "fixed", I tried a test print to an Outlook note. The paper refused to print it.

The printer is connected to my wireless network only. Intense beep and a valid address (198.168.1.78; network report displays, but refuses to print). I am running Win 7 Home Premium, OS X 10.6, iOS 6).

Scott D.

First of all, make sure that the unit is being plugged directly into a wall outlet, not a surge protector, power strip or battery backup. Then remove them at the back of the machine and the wall outlet (so the cord is isolated) for thirty seconds then plug in again. How he responds after that?

Let me know and have a great day!

Tags: HP Printers

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