Asustek, vista ultimate installed the driver, but MC Mercury capture card do not see the map?

In Windows Vista Ultimate, I have an Asustek Mercury capture device. After install Vista see the card and install the driver. When I try to configer the card in Windows Media center, and then I get that there is no tuner devices!

How can I solved this?

Concerning

Joop

Hi Joop,

·         The TV tuner appears in the devices under sound, video controllers Manager?

·         Your TV tuner card is updated?

Follow the suggestions below for a possible solution:

Method 1: Look for errors in Device Manager

a. open the Device Manager by clicking the Start button, click Control Panel, clicking system and Maintenance, and then clicking Device Manager.

b. in Device Manager, look for the device, then double click on the name of the device.

c. the general tab look for the status of the device for any error code indicated.

Check out the link:

Get help with Device Manager errors

http://Windows.Microsoft.com/en-us/Windows-Vista/get-help-with-Device-Manager-errors

Method 2: You can also visit the following links and check if it helps.

Error message when you run the installation process of Run first of Windows Media Center in Windows Vista: "Tuner not found".

http://support.Microsoft.com/kb/934531

 

Error message that you receive after you configure Windows Media Center without connecting to the Internet: "No Tuner available".

http://support.Microsoft.com/kb/929453

Let us know if that helps.

Tags: Windows

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