At Lenovo scammed me, what should I do?
I recently recived my new lenovo t61p, I custom ordered online, I ordered 4 GB of ram, I have a couple a their recipt too things invoice on the spot. I ran a few programs, pc-doctor 5 and everst home and I looked in the Basic Control Panel on my computer info, what I've been see only 3 GB of ram, what gives, that they rob me, what should I do? Help, please
Look in your BIOS (press F1 during boot) and it should display 4096 MB of RAM.
If you are running 32 bit Vista or XP, they don't 'see' and address 3 GB.
Tell us what are your conclusions.
Tags: ThinkPad Notebooks
Similar Questions
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I gave remote access to a scam. What should I do?
I was on my computer when I got a message saying that my computer has a virus. I couldn't use the mouse, or close the session. My system froze. I was told to call the number on the screen. When I did I gave them remote access. Pretty quickly, I knew it was a scam but they dial for a few minutes. Should I be worried? The scam was supported IT Aspire.
Completely erase your hard drive and he re-partition. Reinstall a new copy of OS X. change all of your passwords. Report it to your banks and credit card companies. You can just for the re - issue new credit cards.
A good rule to follow: If you don't know what is on the other end of a web link, then don't click it. There is no real viruses affecting a Mac, as update you OS X means that you should go to El Capitan to protect against the latest RansomWare - KeRanger.
Identify the fraudulent email 'phishing '.
Beware of the local browser Tech Support, Phishing scams
Remove the browser pop up problems
Malwarebytes | Free Anti-Malware detection and removal of software for
Adblock more 1.8.9, GlimmerBlocker, or AdBloc k
Remove the adware that displays pop-up ads and graphics on your Mac
How to remove adware FlashMall of OS X
Stop advertising and pop-up advertising windows in Safari - Apple Support
Useful links about Malware problems
Open Safari, select Preferences from the Safari menu. Click the Extensions icon in the toolbar. Disable all Extensions. If it stops your problem, then re-enable one by one until the problem returns. Now remove this extension as it is the origin of the problem.
The following comes from user stevejobsfan0123. I made minor changes to adapt to this presentation.
Difficulty of pop-ups in browser that support Safari.
Common pop - ups include a message saying that the Government has taken over your computer and you pay release (often called "Moneypak"), or a false message saying that your computer has been infected and you need to call a number of tech support (sometimes claiming to be Apple) to get it to be resolved. First of all, understand that these pop-ups are not caused by a virus and that your computer has not been assigned. This "hack" is limited to your web browser. Also understand that these messages are scams, so don't pay not money, call number, or provide personal information. This article will give an overview of the solution to remove the pop-up window.
Quit Safari
Usually, these pop-ups will not go by clicking 'OK' or 'Cancel '. In addition, several menus in the menu bar may become disabled and show in grey, including the option to leave Safari. You'll probably force quit Safari. To do this, press command + option + ESC, select Safari, press on force quit.
Relaunch Safari
If you restart Safari, the page will reopen. To avoid this, hold the "Shift" key when opening Safari. This will prevent windows since the last time that Safari was running since the reopening.
It will not work in all cases. The SHIFT key must be maintained at the right time, and in some cases, even if done correctly, the window is displayed again. In these circumstances, after force quit Safari, turn off Wi - Fi or disconnect Ethernet, depending on how you connect to the Internet. Then restart Safari normally. He'll try to reload the malicious Web page, but without a connection, it will not be able to. Leave this page by entering a different URL, i.e. www.apple.com and try to load it. Now you can reconnect to the Internet and the page that you entered is displayed rather than the malicious.
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Windows scam Call-What should I do?
Hello, I just fell for a scam Microsoft Cold Calling. They told me to check my observer of events, and then go to www.support.me. They then told me to enter a 6-digit number and click on "connect to technician. I did, but then they realized I was only 16 years old and I was not the owner of the computer or the person paying for the internet. They sounded so irritated, told me to call at the time where my parents came home and told me to turn off my computer. There was no sign of moving the mouse and nothing has been downloaded. I turned off the PC and disconnected from the power supply and the internet immediately. They have planted a virus on my computer or obtained control of it? Or they want just money? I'll take to a computer repair shop. Which will solve all the problems?
Hello
It's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support=======================================================================
Search for malware and if none found you are probably OK. However, the real danger is obtained
computer information such as credit cards, banks and any other information that allows them to
to steal money or identity. If there is this type of information on the computer then you have to leave
your parents know of the issue, you should do anyway.As you say the story it doesn't sound like they had access to your computer for more than one
minute or two, or not at all. If that's true, you are so so good.If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp?prevx=Y <-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
RUN - type in the box-
sfc/scannow
Then run checkdisk (chkdsk).
RUN - type in the box-
Chkdsk /f /r
-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
================================
For extreme cases:
Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp================================
If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
international information, see your subsidiary local Support site.Microsoft support - Virus and Security Solution Center
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">
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people fake-tech sent me a scam I thought true so I contacted them and gave them access to my mac through bomgar. now, I'm really scared, what should I do? they wanted me to buy help but I said no and hung up and you leave Bombardier, but still scared.
You suppose now that every piece of data on your Mac is known the password too them, including.
For example, back up your data, erase the disc so that get rid you of something they are gone. Reinstall and most important: change all of your passwords. For everything.
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What should I do if I gave remote access, and then realisedi it's a scam
Received a phone call from someone who says they called windows - told me I had a problem with my pc. I gave them remote access - what do I do now? I realized that it was a scam and now I turned off my pc. What should I do now? This will also affect other PCS phones and tablets etc?... Please someone help meL
Run a full system scan with:
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Run these tools:
http://support.Microsoft.com/mats/windows_security_diagnostic/
http://support.Microsoft.com/mats/Malware_Prevention/
If you have provided a bank account or credit card number, please contact your Bank and report you issued a fraud victim.
Change your passwords and also communicate with the Department of fight against fraud in your country (if any) and this issue,.
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What should I do if I think I have been scammed?
I heard that I won a prize, but no matter how I try to claim that it he told me that I need to check ny email that they sent to me, but no email was sent. I tried 3 times and no still no e-mail. What should I do?
Hello
This looks a lot like someone, or trying to rip you off by getting personal information that could be used to defraud you.
If you've spent money or bank details for these people, I highly recommend you immediately contact the relevant law enforcement service for your competence and your credit card provider / Bank.
I do not know what details you gave them, but you should be very careful with any email you receive or change your e-mail address. The same with any phone number or other contact details you have given.
I don't know what legal jurisdiction, you are in, but I recommend to have a read of this site of the British Government with focus on identity theft.
Regarding Firefox and your computer, I recommend that walk you through this article and make sure your operating system and security software is up-to-date and switched to decisions.
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A woman with an Indian accent called saying she was with Microsoft and I had not answered their many urgent emails on my virus in my computer and she called for help. I can't believe I fell for this point but finally woke up and realized it sounded funny and hung to the top. But I did not have to look at my computer via the website ammyn. I do not buy anything. I just ran the full check of Windows Security Essentials. What should I do?
It's a tough call. For the most part, these scammers are simply interested to bill you for your non-existent problems and then sell you a costly "contract of service" rather than actually steal information on your part.
On the other hand, let you someone have total control over your computer and even if you could probably see everything that was done, he could well be activity past in the background a copy of your files. Usually, however, all they do is look at the event viewer where they can surprise highlighting the 'mistakes' and 'warnings' (which virtually every Windows computer displayed in the event viewer) and thus convince you to buy their services to 'fix '.
At a minimum, I suggest to change all your name of user and password login information for whatever sites you visit, especially for banking sites or credit card. If you are really interested and you keep financial information on your computer, you might want to act like your portfolio, including your credit card has been lost or stolen: contact your financial institutions and change your account information.
IMO, it is unlikely that no matter what malware 'backdoor' or another was left in this event, but if you are concerned that, really, the only way is to be sure to do a complete "clean" installation of Windows. For most people who have computers that were purchased with Windows pre-installed, this means (a) back up your personal files, (2) to restore the computer to its "fresh from the factory" State by using some mechanism to do so provided by the manufacturer; (3) painstakingly updated day Windows to the current service pack and post-service pack updates; (4) reinstall any programs that were installed after that you bought the computer (using the original installation media) and then update these programs according to needs; and (5) restore your personal files.
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My end of 2013, MacBook Pro is running slow and I keep getting messages that he has some virus. My AppleCare Protection cover that and I think I need a full "tune up." Is it covered? What should I do?
These messages are SCAMS to . Do not call them. All they want is to deceive you by giving them money.
If you use Safari, force quit and relaunch the SHIFT key now.
Ciao.
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My MacBook Pro has said he has been infected by a virus, what should I do?
I was downloading music and a window popped up saying that my Mac has been infected by a virus. It never happened to me before. What should I do? How can I know that whether she was, and if so, how do I get rid of him? Thank you...
It's a scam. Close and ignore the window.
(139449)
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Buy a new computer, what should I ask the seller on the computer?
Hi, I think of buying a new computer (pc, no cell phones), what should I ask on the computer to ensure that it is a beautiful and good performance. Should I buy a custom build or a pre-build. If you know a good computer for watching YouTube videos and that some computer game. I won't play a lot of high graphics like Gta 5 card games but I want a computer that can run games like League of legends and minecraft ok. Yet once I need a computer to not base a high performance, but I want a fast enough computer. Thank you in advance if you answer this question.
I don't want to test exactly the games you want to play. Most people keep a poor installation which may require a 10 Windows Installer Clean or Clean reinstall Windows 7 , but you can test if it's profiteers of start-up or a bloated AV who is the limitation by turning them off as suggested in Clean Up Factory Bloatware . If she drags open the Task Manager and look at charts to see if it's CPU or RAM which is behind. If it's then possible RAM, you can increase it-google the brand and model to see which is expandable to compare with the specifications in information system (type msinfo in start search).
What do at the shop for a PC here in the States, take advantage of our retailer giant generous 2 week return policy Best Buy offers full refund. Then I put them to the test, save a backup image or recovery media to do a clean install to see how good performance can get - since no matter which PC factory can still produce about 20-30% better performance with a clean install as in the links I gave earlier. This is how, after trying about a dozen phones over 2 years, I moved on my Lenovo G500 with Core i5 and 4 GB of RAM, I doubled. What are the minimum specs I want for heavy multi-tasking (I do) or play of light. For the big games I would like Core i7.
I realize that most of the sellers cannot be this cooperative, but then I wouldn't buy a PC unless I could determine these things, or have a good idea of which direction they head you.
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You will feel that I have been scammed. What to do next
I received a call from someone claiming to be from Microsoft. Even directed me to a Microsoft Essential Web site. Allowed them access to my pc. I am now informed that it is a scam. What can I do to protect the pc? Should I go somewhere and slid it own? Should I stop using it and go buy a new pc. Help please.
Hello
You have work to do.
When you have given permission for criminals to access your computer, they are not eliminating any virus or fixing the computer, they are actually stealing all the personal information on your hard drive.
Any personal information on this computer now belongs to them. See the following links.
Identity crisis. What to do if your identity has been stolen: FTC
http://www.ftc.gov/bcp/edu/pubs/consumer/idtheft/idt07.shtm
Your identity has been stolen: a 24-point Recovery Checklist: http://www.yourcreditadvisor.com/blog/2007/03/your_identity_h.html
Concerning
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My computer has been infected with "Windows Vista restore" what should I do to get rid of him?
The fake security program Window Vista restore"scans my computer and tells me I have several hard drive errors. It has blocked access to my computers system restore and defragment utility, appeared to 'clear' all my files (like images taxes) and I get the error pop ups telling me to turn off the computer because "hard drive failures. When I click on cancel, x or anywhere on the box, the system stops. When I restart, the same fake program starts begins to scan my computer again. I tried running my Trend Antivirus scan and when the scan is about 99% complete, the fake program does not scan continue. What should I do to get rid of him? I'm asked to pay for an upgrade of the software, but have not entered my card number. I'm afraid that my data has been hacked... including the loss of my photo albums. I'm currently installing updates to windows on the computer. Will he get rid of it?
Hello
do you mean Windows Recovery?
read this:
Windows Vista Recovery is a program of analysis and optimization of fake computer that displays false information in order to scare you into believing that there is a problem with your computer. Recovery of Windows Vista is installed via Trojan horses that display fake error messages and warnings of security on the infected computer. These messages will state that there is something wrong with the hard drive of your computer, and then suggests that you download and install a program that can solve the problem. When you click on these alerts, recovery of Windows Vista will be automatically downloaded and installed on your computer.
Once installed, Windows Vista Recovery will be configured to start automatically when you log in to Windows. Once started, several error messages appear when you try to launch programs or delete files. Windows Vista Recovery will then prompt you to scan your computer, which will then find a variety of errors, he said, he can't fix until you purchase the program. When you use the defragmentation tool called it will specify that it should run in Mode safe and show then a background in Mode Safe false who pretended to defragment your computer. As this program is a scam do not be scared by buying the program when you see its alerts.
Follow the removal instructions, including how to "unmask" your data
http://www.bleepingcomputer.com/virus-removal/remove-Windows-Vista-recovery
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I had the logmein123 call yesterday, may 10, 2011. What should I do?
I had the logmein123 scam yesterday, may 10, 2011. I questioned the and talked to 3 people, but they were all so 'persistent' [persistent] and showed me all the "problems" at my computer, that I don't give any personal information. and access to the computer. When they tried to sell me the product, I asked them to call back in a few days, so I could think. Not heard yet return. I googled logmein and found that they were legitimate. But today, more control on this and other sites, found that logmein123 is a scam. I feel such a fool, but they appeared legitimate. I fear that, with the news. and computer access I gave, what they do with it? What should I do?
Hello
what I wrote to do is to be on the safe side
We don't know exactly what they have done
even if they were just persistent telemarketers, you don't know the person who had access to your machine remotely
That's the problem
Here is some information on access to distance even in these Forums by Microsoft and it can be dangerous:
Forum user warnings
· Be very careful on the acceptance of direct assistance to another user. If this user suggests that he use Remote Assistance to help you, be aware that it will have access to your computer and that your computer could be hacked.
all the best with her
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Hello! I received an email from this lottery online and microsoft inadvertently sent my details but nothing associated with my bank accounts. Please tell me what should I do then urgently. This is the info that I looked... To submit your request, please contact your fiduciary agent: = = NAME: Mr. PETERSON JONES PHONE: + 44-701-2981-081. E-mail: * e-mail address is removed from the privacy * = = we recommend you contact your fiduciary agent with the details above in order to avoid unnecessary delays and complications: NAME:-*:-YOUR ADDRESS:-YOUR COUNTRY: - NATIONALITY - YOUR FAX:-NUMBER of PHONE HOME:-MOBILE PHONE NUMBER:-OCCUPATION:-- YOUR AGE - YOUR LUCKY WINNING NUMBER:-E-MAIL: -.
Hello
You can check the link below:
Avoid scams that use the Microsoft name fraudulently
http://www.Microsoft.com/security/online-privacy/msName.aspx
Scams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
I hope this helps.
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What should I do when my computer screen is showing this .windows 7 Build 7601 this copy of windows is not genuine.could it be a scam or not.
Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012
Maybe you are looking for
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Hello I have a few files (HTM pages) that I access through the FireFox browser. These pages have a collection of links. Some of them are in the /iFrame [iFrame] annotations. Those who point to URL images work fine. The problem I have is an iFrame I h
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Hi all, I just bought an Acer like A10-nice tab to replace my old Iconia tab. So, I'm old and new, LOL
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the start menu is also black.go in configuration properties and click ok, apply, ok and nothing happens.tried system restore and that didn't work.what else can I do?
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How can I switch from Windows Vista to Windows 7
Original title: Windows 7 My HP laptop came pre-installed with Microsoft Vista OS. How can I change to Windows 7?