My MacBook Pro has said he has been infected by a virus, what should I do?

Similar Questions

• My macbook pro has been consulted by fraudsters via teamview. How can I do a scan to see if they are entered in a malicious software.  They could access my passwords?

  my macbook pro has been consulted by crooks posing as BT open reach engineers using teamview for 10 minutes max.

  What precautions should I take now? system 10.8.5 mountain lion

  Hi e.a.snell, this is a very common scam. You can report it to http://www.apple.com/legal/more-resources/phishing/

  Once someone has physical access to your computer, they can access all of your information and leave a malicious software they like on your system.

  The only thing to do after what happens is to reformat the hard drive and reinstall OS X.

  First make a copy of your data.

  Then start command + option + r choose utility disk and erase the entire hard drive (top icon). Now, to partition your disk, you must create at least a partition for Mac OS X, which should be formatted for OS X Extended, partition scheme GUID that is the default value.  Make sure that you are connected to the internet via Wi - Fi or ethernet.

  We'll put the original OS that computer comes with. After putting in place, you can upgrade. After he finished the installation, it will restart and put you Assistant settings. Once you set up your accounts, you can connect to the AppStore and OS X update to the latest version of so that your Mac meets the system specification...

  Old Macs

  First make a copy of your current hard drive, unless you have a recent backup.

  You will need your original installation to the next DVD.

  Boot from the installation DVD. Choose the drive that you want to delete in disk utility and click on the above icon, which represents the entire disk. Press erase the drive.

  Then, your DVD, install you the original OS and from there proceed to 10.6.8.

  EDIT: Also change your Apple ID.

• My Macbook Pro has been hacked by trolls - how to secure my computer? How can I get rid of the trolls?

  My Macbook Pro has been hijacked by trolls in my country of origin of Western Australia - how to secure my computer? How can I get rid of the trolls? All boards of the community would be welcome. For example, I know that trolls are and why they do it, but the police are interested in these "questions"?

  Just what evidence do you have that yo have been hacked?

  Viruses, Trojans, Malware - and other aspects of Internet Security

  https://discussions.Apple.com/docs/doc-8573

  Effective defenses against software malware and other threats

  https://discussions.Apple.com/docs/doc-8841

• My creative cloud watch I upgraded to 5 Lightroom, but there only my license for 4.  I'm moving back to 5 CC is CRAWLING.  Cat said it is currently not available and the guys at Adobe has been of no help.  What should I do?

  My creative cloud watch I upgraded to 5 Lightroom, but there only my license for 4.  I'm moving back to 5 CC is CRAWLING.  Cat said it is currently not available and the guys at Adobe has been of no help.  What should I do?

  Please see this link for instructions on installing the previous versions of the applications:

  FAQ: How to install previous versions of creative cloud applications?

• Someone broke into my computer informing me that he has been infected with malware, viruses, etc. and advising me to contact a phone number, also send me a live conversation on how to solve the problem. He claims to be an Apple / Safari servic

  Someone broke into my computer informing me that he has been infected with malware, viruses, etc. and advising me to contact a phone number, also send me a live conversation on how to solve the problem. He claims to be an Apple / Safari servic

  This kind of message is a scam. Do not meet it.

  Force Quit Safari, then restart Safari while holding the SHIFT key.

• My computer has been infected with a virus by asking me to download windows xp for $59 virus software.

  original title: anti-spyware in Microsoft windows xp

  My computer has been infected with a virus by asking me to download windows xp for $59 virus software. Whenever I tried to load the antivirus software, or similar, I saw in the 'my windows task manager process windows' image or start whd.exe process name my software would be closed and a screen could come that had microsoft images etc on this subject. He asked me to sign up or enter my code', that I could download for $59. I managed to fix it myself, but before I did I sent an email to their 'support center' telling them that I was going to find and to make their visit for wasting my time! I put a contactable email address down and got one got a naughty response. Hello sorry, but there is no payments with your email. Please send me your e-mail to registration or transaction ID thank you and have a great day! email address * address email is removed from the privacy * who can I send this on, it was a scam and for someone who has no idea about computers, they would have to pay somethig to someone to fix it. enough of these people, they need to be stopped.

  Its fake. Follow this. It may be similar to the following

• Windows XP has been infected with a virus/trojan via the net and will pop up window wanting to access the app tray and Windows install wants to work.

  Original title: tray app

  I have a PC with Windows XP. He has been infected with a virus/trojan via the net. I can't access the net, but I have now access to readers of DVD and CD. On the screen is a window who want access to the application of the status bar. I don't have a restore date prior to infection. Installer Windows guard eager to work. How can I get going again and remove the virus/Trojan? I also have a laptop with windows vista. I can download MSE on my laptop for windows XP and copy it to a CD and then use it on the PC?

  Hi shanethornton,

  You can try to download Microsoft Security Essentials from the link below for a CD or a USB key and try to run it on the infected PC and check out them.

  See the link to download Microsoft Security Essentials:

  http://www.Microsoft.com/security_essentials/?WT.srch=1

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• None of my apps work after that my laptop has been infected with the virus Vista Internet Security 2010,

  Hi all
  I need help to get my computer back to normal.

  My laptop has been infected with the virus Vista Internet Security 2010, but I removed it, NOW none of my apps (Yahoo Messenger, trash, other folders, SYSTEM, all file icons restore,) work, I managed to get rid of the virus visa, but still none of the programs work. When I try to open any program, it displays an error message "this file has no program associated with it for performing this action. Create an association in the set associations Control Panel. " I did all the steps, but still nothing works now all my files are open with the same file. I try to download a program to fix this problem, but I'm not able to run cause keep giving me the same error and cannot download anything. Is it possible to recover my computer as usual. Any help much appreciated.
  Help, please.
  Oh also all the icons on my destop are replaced by the same feacture of icon, but the name of the icons are staying same.if it shows adobe icon and all icons are adobe, when I open it with ie, then everything will change IE also. even if the opening programme has also changed to the same icon as dekstop one. now all my things are open with yahoo messenger:(c'est fou:()

  Try restarting your PC and press the F8 key repeatedly and then start in safe mode with networking and download and comprehensive performance analysis with:

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  If this does not work, try to run Windows Defender version offline beta:

  http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-Defender-offline

  You can take a look at:

  http://cyberdefend.WordPress.com/2012/01/07/boot-Windows-for-scan/

  If the problem has not resolved, then contact Support for Microsoft Security:

  https://consumersecuritysupport.Microsoft.com/default.aspx?ProductKey=pcsafetymalware&task=Diagnostics&mkt=en-us&St=1&wfxredirect=1

• My computer has been infected by a virus, which I have never handled before.

  Exactly what the title says. Recently, my computer has been infected by a virus. I ran a quick scan, and then a full scan of my computer and removed 18 Trojan horses. I open MSCONFIG and put it on Normal startup, I pressed F8 to get out of Safe Mode, but nothing works. I'm stuck in Mode safe and now I'm completely lost. Any suggestions?

  Hello

  If you know the name of the Malware, you must post here

  1. Close all running programs and open the windows if you are back on the desktop.
  2. Click on the Start () button.
  3. In the search box of the Start Menu () type msconfig and press enter on your keyboard - follow UAC prompt.
  4. The System Configuration utility opens
  5. Make sure the Normal startup is selected
  6. then click on the STARTUP tab at the top
  7. Make sure that the startup is disabled
  8. Apply - OK - then follow restart guests

  ____________________________________________________________

  also run this program:

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/products/malwarebytes_free

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Email from someone who says that my computer has been infected by a Virus.Currupt of data.

  I received an Email my computer saying has been infected by a Email of Virus.My does not open, it says that my data is corrupted. What can I do about it.

  Hi grahamfordy,

  It's probably a scam.  Please see article with some additional information:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  I hope this helps!

• Windows 8 has been infected by the virus

  My sisters husbands that Windows 8 has been infected and unforturnately format it and install Windows 7 Professional and cannot move to Windows 8

  Is it far from move to 8 without disk

  Hi Peter,.

  As Windows 8 came with the Toshiba laptop, you must contact Toshiba support for assistance.

• Windows Live Mail account has been infected by a virus.

  original title: Windows live mail

  My friends email hotmail account has been blocked, they computer has a virus that has overwhelmed their contacts, they tried to recover their account but their alternative email is no longer valid and cannot get the verification code now, how can they change their alternative email to get the verification code?

  Hi Scott,.

  The best place to ask your question of Windows Live is inside Windows Live help forums. The experts he specialize in all things, Windows Live and I would be happy to help you with your questions! Please choose a product below to be redirected to the appropriate community:

  Windows Live Mail

  Windows Live Hotmail

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums at www.windowslivehelp.com.

• my macbook pro has been attacked by KeRanger ransomware, all my documents are encrypted.

  After having removed the Transmission and did a scan for malware, I guess now I have to delete all my encrypted files that are no longer useful. I'll reinstall my OS? But I'm running FireVault now, which is in the process of encryption. Any other suggestions?

  Some info...

  01431.shtml http://news.softpedia.com/news/How-to-Remove-keranger-ransomware-from-your-Mac-5

• Windows 7 is not genuine, once the computer has been infected by the virus of Ransomware

  Please can I have help from someone.

  Some time ago I was surfing the net when I came across a website, my naiveté made me click on it only to be greeted by a virus. The round about three months my computer was inaccessible. So I left him alone. To unlock a sum of £100 to be paid. I have it has not paid and after the months I had access to my computer again. But all was not how I expected I would soon find a virus, which Windows Security Essentials found and eliminated, thus to discover my version of Windows was not legitimate. So a ball of activation popped up and told me that within thirty days in that my windows activation key should be included. But as I've already said, I had a good no hacked legitimate version of windows before the incident.

  So now all I ask if this can be taken seriously until I spent the time to write this, hope that my problem could be solved.

  Concerning

  Jerome B

  Original title: FRAUD, THEFT, HELP!

  You can reinstall win as often as necessary if you reinstall an OEM on the PC version, it was first installed on and you have the key.

  In the worst case just use the phone activation, do not meet all the prompts until the opportunity to talk to a real person

• I think that my hard drive has been infected by a virus, I don't understand. he refuses to install programs as basic as the Adobe reader, something about the missing keys or that i do not have permission. Help, please

  whenever I try to install a program, a program of games even it is said of the missing security keys (in a way he described the characters in them, a short letter) or sometimes says that I don't have permission to make these changes.

  Hello

  1. What is the exact error message?

  2 have you made any changes to the computer, before the show?

  Method 1:

  Run this fixit and check.

  Solve problems with programs that cannot be installed or uninstalled

  Method 2:

  I suggest you to run a virus scan and check.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Note: All data that are infected can only be cleaned by deletion, which means that there is a risk of data loss.