people fake-tech sent me a scam I thought true so I contacted them and gave them access to my mac through bomgar. now, I'm really scared, what should I do?

Similar Questions

• My computer's hard drive is replaced and the tech said that I have to disable my Adobe Photoshop CS2, before it don't change.  I did help in the program and said that the transfer moved not because the server is not available. What should I do?

  Can someone help me with disabling Photoshop CS2 before a hard drive replacement?

  inactiveforumnotifier

  you don't have to bother.  You cannot reactivate a cs2 non-volume licensed facility.

  use the file and the number series here, Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

• After getting scammed by some fake tech support... is my computer still safe to use? __

  After getting scammed by some fake tech support... my computer is still safe to use?

  More than two places to check (the second is obviously only valid if you are using Windows Firewall; if you use a third party firewall instead, see your user's guide or the help system application for how to manage exceptions to the firewall blocking rules):

  Control Panel > system > Remote tab

  make sure that no

  "Allow Remote Assistance invitations sent from this computer".
  or
  "Allow users to connect remotely to this computer".

  are checked.

  Control Panel > Windows Firewall > exceptions tab

  Browse products "programs and services" and make sure that the only items that are checked are the application you WANT to be able to pass through the Windows Firewall

• Some sent unsolicited messages to people in my address book. The messages appear to come from me, but I have not sent them. What should I do?

  Someone sent several messages to varius people in my address book to me, but it wasn't me. It seems that they have sent the message to four people at a time. Is this a virus or hacking?  What should I do about it?  I think it happened while I was on a different computer.

  This link was included in one of the messages...
   
  http://particules-bisness.fr/oscomdemo/Google.php?word169.html

  This in another...

  http://polnischedelikatessen.EU/Sklep/test.php?measure169.php

  and cela in another...

  http://zenyakosmetika.cz/WP-content/plugins/is-human/site.php?once169.img

  Hello

  1. What mail client do you use?

  2. what operating system is installed on the computer?

  I suggest you analyze your computer Microsoft Safety Scanner, it will help us to get rid of viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Hope this information is useful.

• What should I do to protect my computer because I left the Microtech scam people look at my computer via the ammyn Viewer?

  A woman with an Indian accent called saying she was with Microsoft and I had not answered their many urgent emails on my virus in my computer and she called for help.  I can't believe I fell for this point but finally woke up and realized it sounded funny and hung to the top.  But I did not have to look at my computer via the website ammyn.  I do not buy anything.  I just ran the full check of Windows Security Essentials.  What should I do?

  It's a tough call.  For the most part, these scammers are simply interested to bill you for your non-existent problems and then sell you a costly "contract of service" rather than actually steal information on your part.

  On the other hand, let you someone have total control over your computer and even if you could probably see everything that was done, he could well be activity past in the background a copy of your files.  Usually, however, all they do is look at the event viewer where they can surprise highlighting the 'mistakes' and 'warnings' (which virtually every Windows computer displayed in the event viewer) and thus convince you to buy their services to 'fix '.

  At a minimum, I suggest to change all your name of user and password login information for whatever sites you visit, especially for banking sites or credit card.  If you are really interested and you keep financial information on your computer, you might want to act like your portfolio, including your credit card has been lost or stolen: contact your financial institutions and change your account information.

  IMO, it is unlikely that no matter what malware 'backdoor' or another was left in this event, but if you are concerned that, really, the only way is to be sure to do a complete "clean" installation of Windows.  For most people who have computers that were purchased with Windows pre-installed, this means (a) back up your personal files, (2) to restore the computer to its "fresh from the factory" State by using some mechanism to do so provided by the manufacturer; (3) painstakingly updated day Windows to the current service pack and post-service pack updates; (4) reinstall any programs that were installed after that you bought the computer (using the original installation media) and then update these programs according to needs; and (5) restore your personal files.

• What should I do if I think I have been scammed?

  I heard that I won a prize, but no matter how I try to claim that it he told me that I need to check ny email that they sent to me, but no email was sent. I tried 3 times and no still no e-mail. What should I do?

  Hello

  This looks a lot like someone, or trying to rip you off by getting personal information that could be used to defraud you.

  If you've spent money or bank details for these people, I highly recommend you immediately contact the relevant law enforcement service for your competence and your credit card provider / Bank.

  I do not know what details you gave them, but you should be very careful with any email you receive or change your e-mail address. The same with any phone number or other contact details you have given.

  I don't know what legal jurisdiction, you are in, but I recommend to have a read of this site of the British Government with focus on identity theft.

  Regarding Firefox and your computer, I recommend that walk you through this article and make sure your operating system and security software is up-to-date and switched to decisions.

• I gave remote access to a scam.  What should I do?

  I was on my computer when I got a message saying that my computer has a virus.  I couldn't use the mouse, or close the session.  My system froze.  I was told to call the number on the screen.  When I did I gave them remote access.  Pretty quickly, I knew it was a scam but they dial for a few minutes.  Should I be worried?  The scam was supported IT Aspire.

  Completely erase your hard drive and he re-partition. Reinstall a new copy of OS X. change all of your passwords. Report it to your banks and credit card companies. You can just for the re - issue new credit cards.

  A good rule to follow: If you don't know what is on the other end of a web link, then don't click it. There is no real viruses affecting a Mac, as update you OS X means that you should go to El Capitan to protect against the latest RansomWare - KeRanger.

  Identify the fraudulent email 'phishing '.

  Beware of the local browser Tech Support, Phishing scams

  Remove the browser pop up problems

  Malwarebytes | Free Anti-Malware detection and removal of software for

  Apple Macintosh computers

  Adblock more 1.8.9, GlimmerBlocker, or AdBloc k

  Remove the adware that displays pop-up ads and graphics on your Mac

  How to remove adware FlashMall of OS X

  Stop advertising and pop-up advertising windows in Safari - Apple Support

  2.11 DetectX

  Useful links about Malware problems

  Open Safari, select Preferences from the Safari menu. Click the Extensions icon in the toolbar. Disable all Extensions. If it stops your problem, then re-enable one by one until the problem returns. Now remove this extension as it is the origin of the problem.

  The following comes from user stevejobsfan0123. I made minor changes to adapt to this presentation.

  Difficulty of pop-ups in browser that support Safari.

  Common pop - ups include a message saying that the Government has taken over your computer and you pay release (often called "Moneypak"), or a false message saying that your computer has been infected and you need to call a number of tech support (sometimes claiming to be Apple) to get it to be resolved. First of all, understand that these pop-ups are not caused by a virus and that your computer has not been assigned. This "hack" is limited to your web browser. Also understand that these messages are scams, so don't pay not money, call number, or provide personal information. This article will give an overview of the solution to remove the pop-up window.

  Quit Safari

  Usually, these pop-ups will not go by clicking 'OK' or 'Cancel '. In addition, several menus in the menu bar may become disabled and show in grey, including the option to leave Safari. You'll probably force quit Safari. To do this, press command + option + ESC, select Safari, press on force quit.

  Relaunch Safari

  If you restart Safari, the page will reopen. To avoid this, hold the "Shift" key when opening Safari. This will prevent windows since the last time that Safari was running since the reopening.

  It will not work in all cases. The SHIFT key must be maintained at the right time, and in some cases, even if done correctly, the window is displayed again. In these circumstances, after force quit Safari, turn off Wi - Fi or disconnect Ethernet, depending on how you connect to the Internet. Then restart Safari normally. He'll try to reload the malicious Web page, but without a connection, it will not be able to. Leave this page by entering a different URL, i.e. www.apple.com and try to load it. Now you can reconnect to the Internet and the page that you entered is displayed rather than the malicious.

• My dad fell for a scam of pop up allowing access to its iMac... What should I do now?

  My old father just bought a new iMac 3 weeks after the death of his previous mac of 10 years ago.  He is not very computer and had a time with the learning curve.

  Yesterday, while online, he fell for one of those notices of popups indicating that his computer was 'at risk' - he called the phone # & handed her credit card information...  Immediately, they have had access, has taken control of his computer and downloaded something while he was on the phone with him.  That scared him and he stopped.

  He called the credit card company to refuse the $50 fee that had been immediately posted on his account.  I fear however, that some sort of malicious software have been installed and maybe they have access to his personal information and passwords, etc.  He doesn't know who he talked to, or what has been downloaded...

  What needs to be done to identify and remove what has been installed?  I don't want him being a victim of identity theft.

  Thanks for your suggestions.

  First of all, have the card cancelled and have the Bank to launch a new. Change all passwords. Tell him that never to do that again.

  Identify the fraudulent email 'phishing '.

  Beware of the local browser Tech Support, Phishing scams

  Phishing & other suspicious emails

  Remove the browser pop up problems

  Malwarebytes | Free Anti-Malware Detection & removal software for

  Apple Macintosh computers

  Adblock more 1.8.9, GlimmerBlocker, or AdBloc k

  Remove the adware that displays pop-up ads and graphics on your Mac

  How to remove adware FlashMall of OS X

  Stop advertising and pop-up advertising windows in Safari - Apple Support

  2.11 DetectX

  Useful links about Malware problems

  Open Safari, select Preferences from the Safari menu. Click the Extensions icon in the toolbar. Disable all Extensions. If it stops your problem, then re-enable one by one until the problem returns. Now remove this extension as it is the origin of the problem.

  The following comes from user stevejobsfan0123. I made minor changes to adapt to this presentation.

  Difficulty of pop-ups in browser that support Safari.

  Common pop - ups include a message saying that the Government has taken over your computer and you pay release (often called "Moneypak"), or a false message saying that your computer has been infected and you need to call a number of tech support (sometimes claiming to be Apple) to get it to be resolved. First of all, understand that these pop-ups are not caused by a virus and that your computer has not been assigned. This "hack" is limited to your web browser. Also understand that these messages are scams, so don't pay not money, call number, or provide personal information. This article will give an overview of the solution to remove the pop-up window.

  Quit Safari

  Usually, these pop-ups will not go by clicking 'OK' or 'Cancel '. In addition, several menus in the menu bar may become disabled and show in grey, including the option to leave Safari. You'll probably force quit Safari. To do this, press command + option + ESC, select Safari, press on force quit.

  Relaunch Safari

  If you restart Safari, the page will reopen. To avoid this, hold the "Shift" key when opening Safari. This will prevent windows since the last time that Safari was running since the reopening.

  It will not work in all cases. The SHIFT key must be maintained at the right time, and in some cases, even if done correctly, the window is displayed again. In these circumstances, after force quit Safari, turn off Wi - Fi or disconnect Ethernet, depending on how you connect to the Internet. Then restart Safari normally. He'll try to reload the malicious Web page, but without a connection, it will not be able to. Leave this page by entering a different URL, i.e. www.apple.com and try to load it. Now you can reconnect to the Internet and the page that you entered is displayed rather than the malicious.

  It is unlikely that something has been installed because these sites go after Windows systems. The software does not work on Mac.

• I received a phone call from someone claiming to be from Microsoft and want to access my computer. Is it a scam?

  Telephone scam

  I received two calls this morning, an hour outside, a male born foreigner (Indian accent) claiming to be technical maintenance for Microsoft. Said that they have received my computer error messages and it is probably due to a virus or malware. I wanted to turn on my computer, so he could prove to me. Is it a scam? What should I do?

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Hello! I received an email from this lottery online and microsoft inadvertently sent my details but nothing associated with my bank accounts. Please tell me what should I do then urgently.

  Hello! I received an email from this lottery online and microsoft inadvertently sent my details but nothing associated with my bank accounts. Please tell me what should I do then urgently. This is the info that I looked... To submit your request, please contact your fiduciary agent: = = NAME: Mr. PETERSON JONES PHONE: + 44-701-2981-081. E-mail: * e-mail address is removed from the privacy * = = we recommend you contact your fiduciary agent with the details above in order to avoid unnecessary delays and complications: NAME:-*:-YOUR ADDRESS:-YOUR COUNTRY: - NATIONALITY - YOUR FAX:-NUMBER of PHONE HOME:-MOBILE PHONE NUMBER:-OCCUPATION:-- YOUR AGE - YOUR LUCKY WINNING NUMBER:-E-MAIL: -.

  Hello

  You can check the link below:

  Avoid scams that use the Microsoft name fraudulently

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Scams by e-mail or web: how to protect yourself

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  I hope this helps.

• my service tech remove thunderbird because we do not support, but I still prefer AND it had ALL my addresses top. Is it possible to get it back

  my service tech remove thunderbird because we do not support, but I still prefer AND it had ALL my addresses top. Is it possible to get it back?

  Thunderbird consists of a program (installed under Program Files) and your data, which you can find in your profile folder (explained here.
  As long as you still have your profile data, it will be once you reinstall Thunderbird.
  You can even run Thunderbird on a USB stick if you wish.

• ICloud Keychain how can I change the phone number needed to verify the code text for me? The number it was sent is an old phone number of my friends that I do not have access to the.

  ICloud Keychain how can I change the phone number needed to verify the code text for me? The number it was sent is an old phone number of my friends that I do not have access to the.

  Try this from another thread I saw.

  On iOS, go to settings > iCloud > keychain and tap button to disable iCloud keychain. (you will be asked to delete or keep the passwords on device) I chose to delete...

  Then turn it back on, and pop - up chose reset iCloud trousseau, on a chosen pop-up confirmation reset

  In the new window pop up use iPhone password like iCloud cryptogram? has chosen the use code

  Enter your secret code (4 digits) then choose country and your new phone number

  Although, to "Restore the iCloud Keychain," I took to erase the data and essentially set up a new keychain.  Not the case.  Strangely, after essentially bypassing the security system, setting a new password and verification number, I see my cards, passwords and other data have been restored.  Maybe it's all the iCloud account and this master password.  Or maybe it's a bug.  With Apple, we'll never know.

  Also have a look here: get help using iCloud Keychain - Apple Support

• I was sent an email saying that my ID apple has been deactivated and to click on the link below 'manage my ID', is an email it looks quite like whether it is Apple?

  I was sent an email saying that my ID apple has been deactivated and to click on the link below 'manage my ID', is an email it looks quite like whether it is Apple?

  This is a phishing attempt. Do not respond. Shall not disclose any personal or financial information. You can use the address below to send the suspicious message to Apple. [email protected]

  The link below has information to identify fraudulent emails.

  http://support.Apple.com/kb/HT4933

• How many people currently work at apple (by country, if possible), I write a business report and need to know the answer, thank you.

  How many people currently work at apple (by country, if possible), I write a business report and need to know the answer, thank you.

  Watch their deposits of the company. This community is to post technical questions.

  We are users like you. We are not Apple. If you wish to contact Apple use the link contact us at the bottom of this page.

• Iyogi has contacted me and said that I have to pay $199 to continue my contract or my system will crash. Is it a scam?

  Windows web site

  I was contacted by someone from India, IYOGI, that if I send them $199.00 my Windows contract will expire and my computer will crash! is it a scam?

  Hello RichardBurdick,

  You have a support contract with Microsoft? AFAIK IYOGI is a group of independent support (worldwide) in India sites. They have nothing to do with Microsoft. and that's probably another scam.

  Unless you have a direct contract with Microsoft support no Microsoft never will contact you about problems with your PC.

  They tried to tell you that you had problems with your PC and they can fix if you have followed there instructions. They probably said something about open or by opening event viewer run and then typing in a command?

  There are a lot of these scams around, do not fall for them. Never let them access to your PC.

  Only you know if you have already paid FRO a support contract. If you do not, then it is a scam to make you part with your money.

  Here is a link that refers to the IYOGI scam: http://krebsonsecurity.com/2012/03/aghast-at-avasts-iyogi-support/

  I write that there is a problem with Google on my computer so I don't get access to some other details IYOGI scam. Try Googling for details IYOGI scams

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer:www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com