attention light

I just bought the HP color laserjet pro printer MFP M176n and I had at the beginning but its stuck during initialization and the green circle and the orange attention lights will not disappear. I do not jams, I turned it extinguished/turned on. It does not make a noise when I want to print a test page. Nothing. Help, please. Thank you

Hi @bratily ,

I see that the new printer is blocked during initialization. I will definitely do my best to help you.

I've included the document for Setting Up the printer for the HP Color LaserJet Pro M176n multifunctional printers Hardware.

Some inside packing material, can be confused with the printer components. Double please check that all packaging material has been removed. This document illustrates the different packing of material to remove.

There are two orange rings to remove the foam insert and the installation instructions.

I knew not what measures have you tried, so I'm including the following steps to try if you don't have it already.

Disconnect the USB/network/FAX and turn the printer on standalone.

Check and remove any material packing inside the printer and toner.

Do a hard reset to see if that will solve the problem.
Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
This ensures that the printer is full on and can help this situation.

If the problem persists, perform a supply line by unplugging the power cord at the back of the printer and maintaining the power button down for 30 seconds and in the case of a power switch keep the power switch for 30 seconds before reconnecting it to power.

Update the firmware of the printer. Software and drivers.

I can send a private message to some another step to try, once I know what model you have.

How you will connect the printer? (USB, Ethernet, WiFi)

What operating system will you use?

If there is anything else I can help you, let me know.

Good day!
Thank you.

Tags: HP Printers

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