Audio can be played in handsets, but not through speakers

I use a laptop Hp with windows 8 OS which is only 1 week old. There is no sound through speakers but when played sound headsets fires

Hello

Try the following.

Open windows control panel, open Windows Update, select "View update history" in the left pane and then select "Installed updates" link in the next window.

Locate the KB2962407 update, right click and choose uninstall.  Once completed, restart the computer, open windows control panel, open Windows Update and select "Check for updates".  You will see the update that you have uninstalled just offered once again - right click and select "Hide update".

When windows has reloaded, use the Recovery Manager to reinstall your original IDT HD Audio driver as it is stated in the document at the link below.

Recovery Manager - Windows 8.

Kind regards

DP - K

Tags: Notebooks

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