Audio playback altered in Adobe Premiere Pro CC2014Sequence

We started the Assembly of a draft standard CC2014 - we work with the cloud and all our software are up-to-date Adobe said CC

The project implemented to the point - we've added an audio track - all played back fine.

As we finished the project we have had to add a second layer of audio as the last piece will be narrated by 2 narrators one until the customer decides who will read what to keep two audio in the timeline panel, and disable the file on the right. (We did this in the past without problem projects.)

That's where the problems are developed - poltergeist any as re-read us the sequence we hear various audio ghosts (for lack of a technical term) as - hear us the audio stops playing below at a lower level and distortion - but even more strange - audio playing under another part of the timeline is - so if I turned on the file below , I could now hear 3 track audio playback - 2 turned on and to place and one 3rd-audio lower flat and distorted.

Troubleshooting steps so far:

I think that hmm... perhaps it is an audio or a 3rd party software problem - I did so to disable all my audio playback software and send the audio to the desktop - problem still there

I think hmm... maybe it's a corrupted file - so I open a new project file and import the sequence - problem still there.

I think that hmm... the second audio is maybe a problem - so I delate all the sound elements to add - a single layer of the audio in the project - now the problem there re-routed self to give me the same problems, but always using the audio line in the sequence.

I think hmm... maybe it's a problem or a question of platform - I played this sequence back on 3 different computers, ranging from OS 10.8, 10.9 to 10.10

Some with and without 3rd party software. -problem still there

After 45 minutes on hold with Adobe - they agreed it needs to be examined by a specialist software - connect and chat - they ask to connect to the desktop - and unfortunately we are disconnected - no call back as of yet.

Anyone with ideas - I've heard of and seen a lot of problems with 3rd party but I trust, I ruled that - I too confident that this isn't a platform or a conflict of OS.

It really looks like a corrupted file or a bug in the software.

Audio files are a standard .mov file is saved with Adobe Premiere Pro 2014 CC capture mode.

Video files are nothing out of the norm for us - variety of photos, graphics, videos, assembled in a deliciously funny and wonderful way.  Wish just that we could get the audio to work.

Hi valeriav80637310,

Welcome to the Adobe forums. We regret the inconvenience that you are currently experiencing with Premiere Pro.

Please try these steps and let us know if it works:

1. go in the preferences > media and clean the cache and re - open first to check on the issue.

2. create a new sequence of a clip that you used in the project by right-clicking and selecting 'new sequence of the clip.

-erase the media in the new sequence

-Copy all the files from the original sequence and paste them into the new sequence

Check on the issue and please let us know more communication.

Concerning

Anand Sachan

Tags: Premiere

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