audio problem between Aja kona 4 and Adobe Premiere CC 2015. The AES inputs are unstable.

Hello!

We are working on Mac two of the editor with the same characteristics.

10.10.3 OSX

AJA Kona 4 12.2.1 firmware

Lawo Crystal

Adobe Creative CC 2015

We have a problem with one of the two Macs. The entries of the AES of the Aja are unstable. Sometimes the recorded sound is saturated. There is sometimes no sound on AES inputs (verified with Adobe Premiere) while we are healthy on the output of the Lawo Crystal which is connected to Aja. Our wiring is tested works. Our system is unstable works half of the time. Sometimes just restart Adobe Premiere that it works, and sometimes it isn't.

We are working on Mac two of the editor with the same characteristics.

10.10.3 OSX

AJA Kona 4 12.2.1 firmware

Lawo Crystal

Adobe Creative CC 2015

We have a problem with one of the two Macs. The entries of the AES of the Aja are unstable. Sometimes the recorded sound is saturated. There is sometimes no sound on AES inputs (verified with Adobe Premiere) while we are healthy on the output of the Lawo Crystal which is connected to Aja. Our wiring is tested works. Our system is unstable works half of the time. Sometimes just restart Adobe Premiere that it works, and sometimes it isn't.

Have you contacted support AJA yet?

Thank you
Kevin

Tags: Premiere

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