Authentic copy / activation code may be invalid

Hello

I have a friend that its HD go bad and had to download a copy of windows 7 Professional. It worked very well (as I know) now, it says invalid key or not a genuine copy. I checked the faq and everything, including getting a new key which brings me to 10. It will not allow to download windows 10 because he said that this is not a genuine copy (what should be). The only thing I can think is the iste 7 has been downloaded site even with the audit was may not be right. I took all the precautions I have to make sure that the site was good. It has been installed since August or September.

I would like to get straightened out, even if it means buying a new key.

I downloaded the iso of windows 10, but of course this will give an error when checking the version? I just want to start if this will happen.

If the site is up, I'll check also MS have a place to report these sites?

Thanks, Bruce

Try to sort out activation of Windows 7 by using the activation of the phone:

How to activate Windows 7 manually (activate by phone)
 
1) click Start and in the search for box type: slui.exe 4
 
(2) press the ENTER"" key.
 
(3) select your "country" in the list.
 
(4) choose the option "activate phone".
 
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
 
(6) explain your problem clearly to the support person.
 
http://support.Microsoft.com/kb/950929/en-us

Once it does, you should be able to upgrade to Windows 10:

Task of pre-required

When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

then

then

  • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
  • Reboot several times, and then try again.
  • Disable the general USB peripherals (for example - smart card reader).
  • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
  • Perform a clean boot, restart, and then try again.
  • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
  • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
  • If this does not work, try using the. ISO file to upgrade if possible.
  • If you are connected to a domain, go to a local account.
  • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).

Tags: Windows

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