B209a printer

Our Photosmart B209a more, Windows XP, and out of warranty, it prints very well in ALL respects; photos, paper, card wishes, DVD labels and any material.  Except, envelopes begin lines everywhere at the beginning of the envelope.  IT IS EVERYTHING.  Check with back removed, appears that a small "clip" is not in an upright position "post" as the other 'messages' have.  (This is also new lines of ink box.)

Could not locate any missing part inside the lower part.  If this "possible lack clip" allows the Lopé to rub on an unclean surface?  Why now, after a good service years?  Thanks in advance!

Hi carlkaryn,

I understand your frustration and see that you start from the initial lines of the envelope on your HP Photosmart B209a when printing envelopes. I actually disassembled the B209a and I just want to be sure that we are talking about the same thing, you're talking about "positions" would be the growth of paper (highlighted in red).  Please see the image below:

If one of these paper pushers is missing, so yes it is possible that this is the reason why you now get lines on your envelopes. Now because it's material and it is no way to replace the part, my recommendation is to remove the rear access door and try and clean the inside, use distilled water and a lint free cloth (q-tips, coffee filters) and see if you are able to get most of the ink and splash on in order to improve the quality of printing on envelopes.

If this does not improve the print quality I suggest to call our technical support at the 800-474-6836, as they may be able to give a few exchanges in options. If you do not live in the United States / Canada region please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

Thank you

Tags: HP Printers

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